The Centre for Public Service Innovation

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The Centre for Public Service Innovation

• 2007 CPSI PUBLIC SECTOR INNOVATION AWARDS

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VISION MISSION

• Vision
• Innovative public service for sustainable growth
  and development

• Mission
• Demonstrate practice
• Facilitate partnerships
• Reward Initiatives
• Sharing knowledge

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FAQ

• Q What is the Centre for Public Service
  Innovation CPSI
• The CPSI focuses on finding new ways of
  improving public services delivery through
  research, piloting innovating projects and or
  products. We promote innovative practices, reward
  and recognise innovators, create mechanisms for
  knowledge sharing and learning on innovation and
  encourage the implementation of international
  best practices on the delivery of public
  services.

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What does the CPSI do

• Identifies, supports and nurtures innovation in
  the delivery of public service
• Pilot projects aim at demonstrating the value of
  innovative solutions
• Provides an enabling environment in public sector
  support and sustainability

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Relationships

• Q What is the relationship with the government
• The CPSI improves the capacity of
  government in addressing cross cutting issues and
  promoting innovation in the delivery of
  government key objectives. The CPSI promotes
  innovation in government by unearthing existing
  innovation, funding innovation, providing
  opportunities for piloting innovation and the
  implementation of innovation.

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Relationships

• Q What is the relationship with the private
  sector
• The CPSI forms partnerships with the private
  sector for research purposes, funding, piloting
  and implementation purposes. We believe that the
  private sector has a crucial role to play in the
  public sector innovation.
• Q How does the South Africa public benefit from
  the CPSI
• The ultimate beneficiaries of the work of the
  CPSI are South Africans. The more the government
  is innovative in public service delivery, the
  better and more effective the experience and
  interaction with government.

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Background to Awards

• Launched in 2003
• Objective Promote, encourage, recognize public
  sector innovation
• Output Improved service delivery in the public
  service through the sharing of information and
  implementation of daily innovation.

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CPSI PUBLIC SECTOR AWARDS

• INTENDED IMPACT
• Solution Sharing (reduce silos and duplication).
• Feed into the UN (annual) CAPAM (bi annual)
  awards.
• Case study development.
• Feed into the registry of innovative projects.
• Increase implementation in service delivery
  departments.
• Recognize and reward individuals/ projects and
  programme that are improving public service
  delivery.
• Improve the image of government internally and
  within the public.

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BENEFITSPUBLIC SECTOR AWARDS

• Generate a spirit of hope, optimism and
  consciousness.
• Focus on improving service delivery.
• Create a climate in which innovation is awarded
  and not punished.
• Improves integrated services.
• Awards provide credibility to the project/
  individual.
• Limit replication for research/ resources.
• Takes lessons and makes them mainstream and
  provides an opportunity for early adopters.
• Promotes KM and a learning culture.
• Enhance transparency and accountability .

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Criteria to ID good projects

• Supportive of the service delivery objectives of
  government.
• Increases access to services.
• Improve delivery timelines.
• Promotes effectiveness within the
  unit/department.
• Utilises appropriate and sustainable
  resources, tools and technology.

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All entries

• Reflects an innovative idea or concept that has
  been successfully implemenented. This means an
  approach that has not been tried before in its
  particular context
• Innovation demonstrates its implemenatability and
  therefore should be growing momentum in
  implementation
• Demonstrate tangible improvements in quality of
  services delivered to the target groups
  demonstrates levels of user satisfaction with the
  services
• The innovation demonstrates its sustainability

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CPSI Public Sector Innovation Awards

• Definition of INNOVATION applied creativity
  that is contextually relevant.
• For solutions to be innovative, they should
  demonstrate value when applied and address
  strategic problem areas

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CATEGORIES

• Public Sector Innovator of the Year ( team or
  individual)
• Innovative enhancements in the internal systems
  of government
• Innovative Partnerships for Service Delivery
• Innovative Service Delivery Institutions
• Innovative use of IT for effective Service
  Delivery
• Innovative Service Delivery Projects involving SA
  government with other African countries

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Innovation Management Course

• Training for the finalist 2 days
• Case studies from international, Africa and South
  Africa.
• Removing Barriers to Innovation
• Sustainability of innovation in your work
  environment

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CONFERENCE
Theme Improving innovation culture in the public
sector
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Key Dates for 2007

• Thursday 08 November Awards Ceremony
• Thursday 08 November Conference
• Tuesday/Wednesday 06/7 Finalist workshop
• Thursday 18 October Adjudicators workshop
• Friday 28 September Closing Date
• Thursday 14 June Call for entries
• Thursday 17 May Adjudicators pre workshop

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ENTER ON LINE

• www.cpsi.co.za
• Email cpsiawards_at_cpsi.co.za
• Links DPSA, gov.za, DWAF.

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NGIYABONGAKE YA LEBOGA
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• Speakers Notes
• We are all clear, committed and focused on 2
  things
• We need to DO THINGS DIFFERENTLY.
• Innovation is not an EVENT but a Continues
  journey.
• Innovation does not occur automatically and needs
  to be actively promoted and mainstreamed.
• Increasing the role of management to provide
  leadership in innovation
• Identifying champions of innovation
• Providing political support for innovation

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2004 DEPT OF Health
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2004 Innovative Partnerships Service Delivery
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2003 winners with Minister
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2003 Public Sector Innovator of the Year
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2003 Winners
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2004 Public Sector Innovators
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FAQ

• What is the CPSI
• The Centre for Public Service Innovation
  (CPSI) was established in 2001, to focus on
  improving service delivery through the use of
  innovative tools, technologies, methodologies and
  projects. We function as an enabler, facilitator
  and champion of innovative ideas.