Information Services Board Presentation on ProviderOne

1
Information Services BoardPresentation on
ProviderOne

• January 12, 2006

2
Introductions

• Robin Arnold-Williams Secretary, DSHS
• Doug Porter Assistant Secretary, DSHS Health and
  Recovery Services Administration
• Heidi Robbins Brown Deputy Asst. Secretary, DSHS
  Health and Recovery Services Administration
• John Anderson Project Manager, ProviderOne
  Project
• Shailesh Patel Director, Project Management
  Office, CNSI
• Gena Cruciani Deputy Project Manager,
  ProviderOne Project

3
Agenda

• Project Status (scope/schedule/budget/success
  factors)
• Assessment Results Related to Schedule Delays
• Release Strategy
• High Priority Issues and Risks
• Quality Assurance (QA) Recommendations
• Next Steps

4
Project Status

• Scope
• No change requests impacting scope approved to
  date
• Schedule
• Project 10-week delay as previously reported
• 10 design complete vs. 20 planned
• 5 development complete vs. 5 planned

Legend Green low risk Yellow elevated risk,
assessment reqd Red high risk, action
reqd Trend indicators - (worsened),
(improved), (no change)
5
Budget

• Positive variance of 5.4 M through 11/30/05
• Primary cause of variance - 5 delayed
  deliverables (2 approved in December)

6
Success Factors

• Overall Rating 79
• Scored 2 of the 12 Success Factors a 1
• Reliable Estimates Requirements Verification
  estimates were not reliable. Revised design
  estimates have proved to be too aggressive for
  some functional teams and realistic for others.
  Estimates are continuing to improve.
• Implementation Not a project inadequacy rather
  the tool does not consider downstream
  deliverables. Future Implementation Plan
  deliverables include
• Provider Readiness Plan
• Implementation Plan
• Provider Training Plan
• Staff Training Plan
• Business Cultural Change Plan
• Business Transition Plan

7
Assessment Results Related to Schedule Delay

• Tasks completed since November ISB
• Examined task dependencies
• Scrutinized original estimates
• Incorporated incremental development approach
• Evaluated test strategies
• Investigated staggered implementation

8
Assessment Results Related to Schedule Delay

• Assessment yielded no gain in schedule delays
  Still projecting a 10 week delay in go live for
  main event
• Staggered implementation assessment led to
  development of a preliminary Release Strategy

9
Preliminary Release Strategy
Draft

• Decommission ACS System
• System Certifiable by CMS

10
Release Strategy - Next Steps

• Complete Analysis
• Analyze impact to work plan based upon release
  strategy
• Develop detailed cost estimates for new work in
  each release
• Identify cost savings and specific benefits
  associated with each release
• Verify components of each release
• Obtain DSHS and ISB Approval of Release Strategy
• Communicate Release Strategy to DSHS staff and
  provider communities

11
High Priority Issues/Risks
12
Subcontractor Update

• DSHS formally approved Sun to perform Data Center
  Operations 11/05 - CNSI executed contract with
  SUN 1/06
• CNSI requested a change in imaging subcontractors
  from Coastal to HTC Global Services DSHS
  evaluated the proposal and has approved the
  requested change. Executed contract expected from
  CNSI in 1/06.
• CNSI using HTC resources on design tasks pending
  contract execution
• CNSI negotiating with Printing for Systems,
  original proposed vendor for magnetic ID cards
  no short term impact on project tasks

13
Quality Assurance (QA) Recommendations
14
Next Steps

• Continue with Design Phase Activities
• Monitor and report progress against Design Phase
  checkpoints
• Complete Release Strategy Analysis
• Update development estimates after completion of
  each interim design work product
• Refine work plan/schedule again at end of Design
  and Development Phases
• Monitor vendor resource utilization
• Begin iterative development work

15
Questions?
Visit the MMIS Re-Procurement Internet http//maa
.dshs.wa.gov/mmis