WELCOME TO THE INDUSTRY ELEARNING FORUM

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WELCOME TO THE INDUSTRY E-LEARNING FORUM
What is your industry sector doing to develop the
skills of your workforce?
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qldwater
Rob FearonQueensland Water Directorate
Kate NiblettWide Bay Institute of TAFE
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List of some of the employers involved
Brisbane Water Ipswich Water Wide Bay Water
Corporation Hobart Water Goulburn-Murray
Water And 20 other employers
RTO partners
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E-Learning Forum Water Industry Rob Fearon
Kate Niblett
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(No Transcript)
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• Quick Quiz
• First european water filtration)..
• First european sewers..
• First link of cholera to water supply..
• Whole-city chlorination.

1804 1850s 1854 1908
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Bulk Supply
Treatment
Bulk Transport
Distribution
Retail
User
Institutional Models
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Common Industry Issues

• Key issues for the water industry...
• Attracting and retaining staff.
• Appropriate quality assurance.
• Career paths for staff (Gen Y).
• Regulatory and institutional reform.
• Lack of time for training.
• Remote and dispersed workforce.

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Bernard Salt on the Labour Market
1950
2050
2008
200,000
Growth in Labour Market
Source Australian Bureau of Statistics KPMG
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Water Industry Training Needs
SOURCE ICEWaRM National Water Skills Audit for
DEWHA for COAG June 2008.
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Achievements To Date
Outcomes I. Water industry better equipped to
provide safe, reliable services. II. Training
better integrated and tailored for industry
clients. III. Sustainable and robust e-learning
systems and methodologies.
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Reporting Take-up of e-learning
49
98
21
105
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Target versus Actual Number Learners Online
TARGETS
Number of Learners
149
88
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Achievements To Date
Outcomes I. Water industry better equipped to
provide safe, reliable services. II. Training
better integrated and tailored for industry
clients. III. Sustainable and robust e-learning
systems and methodologies.
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Qld Vocational Training Providers

• Consortium Approach for Training Providers
• shared content
• agreed delivery mechanisms
• MoUs and IP agreements among RTOs and employers

Industry QC on content, design and delivery
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Achievements To Date
Outcomes I. Water industry better equipped to
provide safe, reliable services. II. Training
better integrated and tailored for industry
clients. III. Sustainable and robust e-learning
systems and methodologies.
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E-learning National Group

• Hobart Water (RTO - Jenny Byrne) - TAS.
• Mary-Anne Gardner (RTO - Murray Goulburn Water) -
  Vic
• Government Skills Australia (Prue Madsen) - SA.
• Australian Water Association (Corinne Cheeseman)
  - NSW.
• Water Industry Operators Association (George
  Wall) - Vic.
• Veolia (Phil Benton) - SA
• qldwater TAFE QLD.

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Embedding in Workforce Development

• Online Training for Water Industry.

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Embedding in Workforce Development

• Online Training for Water Industry.

• Fluoridation Training.

• Leveraged Funding.
• New Online Content and delivery.
• 60 students already enrolled.
• Includes 4 new employers (3 national companies).
• gt 100 more students over next 3 years gt Link

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Embedding in Workforce Development

• Online Training for Water Industry.

• Fluoridation Training.

• Water Industry Worker Framework.

• 1 in 8 Australians.
• New governance, Water Grid Indirect Potable
  Reuse.
• Unique Civil Maintenance content and access to
  e-Learning.
• Action/ Investment from 10 (17) employers.
• Significant regulatory reform.

Excerpt, p. 8 Strategic Direction Document Our
Plan - The Water Industry Worker Training
Journey It is proposed that the Water Industry
Worker competency training journey begins in
Southeast Queensland with the civil maintenance
and construction teams. The strategic direction
sees this only as the first step on a major
venture however, a means of providing a general
model that can be replicated across other skill
streams and regions of Queensland and,
eventually, nationally.
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Embedding in Workforce Development

• Online Training for Water Industry.

• Fluoridation Training.

• Water Industry Worker Framework.

• National Integration.

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National Integration

• Three national companies enrolled in online
  training.
• In-principle partnership with Hobart Water RTO.
• Initial negotiations with Murray Goulburn Water
  RTO.
• Interest and participation from Veolia Water
  (international water company).
• Initial discussions with Water Industry Workers
  Association of Australia (Victoria).
• Preliminary interest from Tasmanian water
  utilities.

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• Tasmanian Industry
• 29 local governments
• 3 LG owned bulk corporations
• State Gov. review with two possible models
• state-wide authority
• regional corporations

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E-learning Infrastructure

• Taken for granted?
• Key resource for online water training (LORN).
• Mapping from NWP01 to NPW07.
• Central Water Box
• H2O
• Toolbox Champion on-tap
• Developing a mentoring network (future).
• Knowledge Sharing though the Frameworks program
  (including benchmarking with other industries).

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Rob Fearon, Email rfearon_at_qldwater.com.au
Executive Manager Phone [phone]