DR Product Development

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Business Protection Services Business
Continuity/Disaster Recovery (BC/DR) Consulting
Practice Your first line of defense for business
continuity and disaster recovery. Solutions that
fit. Solutions that protect.
09/05
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Business Protection ServicesProtect your
business in the six most critical areas

• Building your plans
• Protecting your IT environment
• Protecting your data
• Protecting your network
• Protecting your phone systems and call centers
• Protecting your workplace

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Business Protection ServicesProtect your
business in the six most critical areas

• Building your plans
• Protecting your IT environment
• Protecting your data
• Protecting your network
• Protecting your phone systems
• and call centers
• Protecting your workplace

Qwests BC/DR consulting practice
Restoration and recovery services, security
services
Data replication, archiving, utility storage
Qwest as your back-up network provider, network
diversity
VoIP, call routing, call center solutions
Mobile recovery units, remote access
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Qwest Business Protection Services
ConsultingWhy Qwest Works With the William
Travis Group

• 25 years of industry-leading experience.
• Built and managed commercial hot sites.
• Developed todays hot site standards.
• Developed industrys planning methodology.
• Completed the industrys largest projects.
• Designed first integrated BC/DR planning tool.
• Pioneered business continuity planning.
• Authors of the only NextGenTM methodology.

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Qwest Business Protection Services
ConsultingBusiness is Changing

• Competition is greater than ever before.
• Globalization has changed the game forever.
• Fewer resources to get the job done.
• More stringent return on investment (R.O.I.)
  required.
• Shorter time frames in the face of accelerating
  change.
• Competitive advantage includes IT.
• Target industry list is growing.
• IT is larger and more complicated.
• Constantly increasing availability requirements.
• More platforms and an explosion of open systems.

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Qwest Business Protection Services -
Consulting BC/DRs Triple Witching Hour

• World Trade Center ripple effect...
• Affected depth and breadth of recovery planning.
  
• Disaster events are more real
• New set of rules
• A methodology past its prime...
• Industry still using 20-year-old methodology
  based on a mainframe world.
• Methodologies have not been updated to reflect
  todays technology.
• Industry is long overdue for change BIA,
  recovery architectures, planning
• An industry in chaos...
• BC/DR players.
• Comdisco closed their doors
• Sungards leveraged buyout
• Fewer mainstream players. Options arent what
  they once were.

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Qwest Business Protection Services -
ConsultingPortfolio of Services

• Advanced continuity strategies - custom strategic
  formulations for
• Rapid IT recovery
• Business resumption
• High availability
• Continuous operating capabilities
• Multi-level, multi-site "shared backup" and
  "continuous operations" architectures.
• Application and process durability enhancement.
• Augmentation of network, telecommunication and
  storage structures.
• Hot site optimization.

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Qwest Business Protection Services -
ConsultingPortfolio of Services (cont.)

• Advanced continuity services - predefined
  components designed to
• provide process and system availability and
  recoverability
• Systems availability architectures.
• Data availability architectures.
• Recovery plan development.
• Continuity plan development.
• Iterative business process decomposition (IBPD) .
• Point-of-failure analysis.
• Current preparedness review (CPR).
• Crisis communication plans.
• Testing and maintenance programs.

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Qwest Business Protection Services -
ConsultingAsk the Hard Questions

• Is your recovery solution as right as it was
  just two or three years ago?
• Do you understand what wont be recovered?
• How many employees will be out of work after a
  disaster?
• How many separate recovery threads will you need
  to manage at time of disaster?
• Are you prepared to permanently lose the amount
  of data your current backup model risks?
• Can your critical business functions wait while
  systems return to normalcy?
• How many skilled technicians will it really take
  to recover 500 servers?
• Can you really synchronize thousands of datasets
  to a single point in time?
• Do you know whether you are paying too much for
  your recovery/continuity capabilities?

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Customers Representative Sampling
Consulting BC/DR


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• All trademarks are the property of their
  respective companies.
• Qwest Business Protection Services (BPS) offers
  network protection and recovery services to Qwest
  business customers in the domestic United States
  through a suite of products and services.
  Recurring fees vary depending on products and
  services ordered. Additional equipment may be
  required. Term commitment required. Other
  restrictions may apply. Contact your Qwest
  representative for complete details.