A Passion for the Business of Travel Management

1
A Passion for the Business of Travel Management

• Cheryl Geib, CCTE
• National Travel Meeting Manager
• Grant Thornton LLP

2
Improving Your Position

• Aligning Strategy
• Working with Procurement
• "C" Level Communications
• Personal Best

3
The Power of One

• Mission Statement
• Vision Statement
• Strategic Initiatives
• Critical Success Factors
• Company Culture

4
Now What?

• Business Plan
• Big Picture Philosophy
• Set Realistic Expectations
• Understand Your Audience
• Offer Solutions
• Live by Modify

5
Shopping is Shopping!

6
Myths about Procurement

• Don't Understand Service
• Don't Understand the value of Relationships
• Commodity based only
• Negotiating is an "Art"

7
Procurement Process

• Define the need
• Input from Stakeholders
• Develop RFP
• Identify Resources
• Matrix Responses by team
• Make Business Case

8
"C"'s Are People Too!

• What is your "C" Quotient?

9
Knowledge is Power

• Know your contributions
• Pay Attention
• Hot Buttons

10
Communication Mix

• Involvement
• Face to Face
• Electronic
• Get on an Agenda

11
Be the Best You Can Be

• Be a great boss
• Stay on top of your industry
• Branch out and take chances
• Keep Perspective
• Create an Environment of Trust

12
Create Your Own Vision of

• EXCELLENCE
• To accomplish great things we must not only
• ACT but also DREAM..
• Not only PLAN but BELIEVE!