Communication and Network : Partnership in Community Care

1
Communication and Network Partnership in
Community Care
Symposium on Community Engagement II Building a
Successful Partnership in Community Care Jointly
organised by Hong Kong East Cluster, Hospital
Authority, and Community Partners

• Zarina C L Lam, MSW, MEd(Ed Psy), Mngt., PhD
• CEO, Baptist Oi Kwan Social Services

2
East Cluster
Population of 800,000
Health clinics
36 Secondary schools, 48 Primary schools 6
Special schools Tertiary, vocational
institutions
DH
TWEH
PYNEH
RH
16 Public Housing Estates 16 Home Ownership
Scheme (HOS) 2 Tenants Purchase Scheme (TPS) 9
Private Sector Participation Scheme (PSPS)
Private housing
Recreational Facilities
200 social service organizations
3
Community Care Issues
Example of Young persons with psychiatric
diagnosis
Vocational Training
Early Intervention
Carers Hotline
Evidence-based outcome
Financial Resource
Emotional Support
Prevent Relapse
Respite / Day Programs
4
Hospital Community Services
PYNEH
Outreaching Patient or Agency support
NGO Patient Community Govt
Information Patient Patient Self development
Patient Family Illness Mngt Support
5
Modes of Network Development
Routine
Customized
Modular
6
EIP School EIP Employers EVP
Teachers Family Family Patients Ambassadors
7
East Cluster Communication and Network

• Shared educational channels
• Information resource / Facility network Map or
  Web
• Core communication teams
• Intergenerational support network

8
Conclusions

• Patient level Only 2 re-admitted
• Hospital and Community level Trust and
  Foundation built for collaborative partnership
• Citizen level Dream city healthier approach

Thanks ! ! !