Integrating Print And Online Vehicles

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Face-to-Face Communication Tactics and
Strategies Ragan Communications Steve
Crescenzo August 24, 2005
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Contact Information

• Steve Crescenzo
• steve_at_crescenzocommunications.com
• www.crescenzocommunications.com
• 312-286-6696
• 2739 N. Hampden Court 2S
• Chicago, IL 60614

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Recent Clients

• Southwest Airlines
• Siemens
• Allstate Insurance
• McDonalds
• Social Security Administration
• Capital One
• Philips Electronics
• Pratt Whitney
• Cox Communication

• Boeing
• IRS
• Sony
• Lockheed Martin
• ComEd
• Pacific Gas Electric
• National Archives
• Intel
• Target, Inc.
• Verizon Wireless

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How do employees want information?

• Web Information retrieval, search, short news,
  interactivity, benefits, job functions
• E-mail Timely delivery, short news, link to more
  information
• Print Teaching complicated topics, adding
  perspective, credibility, portability
• Face to Face Communicating change, bad news,
  day-to-day job information, company direction