Managing Rule Breaking

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HEARTS MINDS
Managing Rule breaking TOOL
Workshops General Feedback
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Feedback
General feedback from the questionnaire People
(PDO and Contractors) do NOT comply with the
rules and procedures because they are - Not
Clear (photocopying Contractors in
particular). - Given as verbal instruction
(people forget easily). - Not considering
working conditions (weather, timing, food, no
social life) - Too much information (Do not
know which one to follow) - Not known or do not
where to find rules/procedures.
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Way forward
Action plans to improve compliance Not Clear
(photocopying) Action - HSE advisers to
ensure All rules/procedures related to the
job/location are current, CLEAR and available at
site.. Verbal instruction (people forget
easily) Action - All work related instructions
to be put in writing (or pictorial) CSM to
prepare summary of new procedures - Have a good
variance procedure, training etc. Working
conditions (weather, timing, food, no social
life) Action - CSM/31 to look into this and
increase awareness on social life in the
interior locations via screen savers.
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Way forward
Action plans to improve compliance Too much
information (Do not know which one to follow)
Action - CSM to priorities and make user
friendly (pictorial) e.g. procedures (SP 2001
Load Safety and Restraining). - CSM to remove
rules that are NOT important and cant be
adhered to (e.g. dual speed governor, safety
boots, Helmet chinstrap etc. Do not know
where to find rules/procedures Action - CSM to
summaries all HSE procedures into a pocket size
booklet/pop cards. - CSM to have a good
variance procedure in place. - CSM to make
screen savers do you know where
the rules/procedures are?.