Solving the Unsolvable: Managing Polarities

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Solving the Unsolvable Managing Polarities
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Discussion Rundown

• Opening
• Challenges and Benefits of Change
• Change-Management-Style
• Psychological Journey of Change
• Best Practices of Chang3
• Strategies for Moving to Resolution
• Practical Application
• Close and Evaluation

3
Departure from the Summit --Shock and Denial

• People stunned not a lot of pain
• Flip between numbness and panic
• There are many questions
• Peoples main concern
• How does this impact ME?
• People may begin to perceive a loss of
  control--often expressed as anger

4
Entering the ValleySuffering

• Shock wears off, people experience pain
• Feelings are expressed often powerfully
• Management may try to stifle rumblings this can
  backfire
• There is fear that things will never get better
• People may stop working hard, lose motivation,
  and not take risks
• Nostalgia for the way things used to be
• Many people bail out

5
Climbing to the Pinnacle --Resolution

• Organizational healing quickens
• People begin to adjust to the change
• People put the change into perspective
• People balance their emotional responses
• People display hope and curiosity
• People see benefits and reconcile losses
• People more action oriented
• enthusiasm and
• commitment occurs

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Managing the Constant Change