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Your Solution to False Alarms

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Duress/Hostage Codes Resolution. Smoke Emitting/Vision Obscuring Alarm Devices Position Paper ... 1 Duress=False Alarms. Alarm System Fundamentals. Billing ... – PowerPoint PPT presentation

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Title: Your Solution to False Alarms


1
Your Solution to False Alarms
  • False Alarm Reduction Association

2
Mission Statement
  • It is the mission of the False Alarm Reduction
    Association (FARA)
  • to provide a forum for local government alarm
    ordinance professionals to exchange information
    on successful false alarm reduction programs
  • to serve as a clearinghouse for agencies seeking
    to reduce false alarms, and
  • to foster an environment of cooperation among law
    enforcement, the alarm industry and the alarm
    user.

3
What is FARA?
  • Founded in 1997
  • International organization made up of individuals
    dedicated to the reduction of false alarms
  • Primarily persons employed by government and
    public safety agencies in charge of or working in
    False Alarm Reduction Units

4
About FARA
  • Our goal is to assist you in reducing false
    alarms in your jurisdiction or company
  • We facilitate the exchange of information,
    influence legislation and establish relationships
    and partnerships with other groups interested in
    false alarm reduction

5
Who Should Join?
  • Public safety
  • Alarm companies
  • Manufacturers of security equipment
  • Alarm users
  • Alarm associations
  • Vendors and suppliers to public safety

6
Why Everyone Should Join
  •  Develop or Refine Your Program
  • Use the expertise from the entire membership and
    publication library

7
FARA Consumer Brochures
  • Consumer Guide to Purchasing a Burglar Alarm
  • Residential Security Guide
  • Residential False Alarm Prevention
  • False Alarm Prevention
  • for Banks
  • for Businesses
  • for Schools
  • for Churches and Other Places of Worship
  • All Available in English Spanish
  • And Many More!

8
FARA How to Publications
  • How to Develop Implement a False Alarm
    Reduction Program
  • How to Create an Alarm User Awareness School for
    Your Municipality
  • False Alarm Ordinances
  • How to Calculate False Alarm Dispatch Rates
  • FARA/NESA Alarm Equipment Guide
  • False Alarm Software What You Need to Know
  • Job Descriptions for Alarm Unit Staff
  • Proactive Alarm Industry Customer Service

9
FARA How to Publications
  • Questions for Your Prospective Alarm Management
    Software Vendor
  • How to Create Regional Meetings
  • Grant Writing
  • Universal Alarm User Permit/Registration Form
  • Electronic Filing of Alarm User Registrations
  • FARA Acronyms and Terms Glossary
  • How to Create the Most Effective Annual Report
  • Working with Third Party Administration Companies

10
Positions and Resolutions
  • False Alarm Strategies White Paper
  • Verified Response Position Paper
  • Single-Action Panic Buttons Located on Key Fobs
    and Pendants Resolution
  • Duress/Hostage Codes Resolution
  • Smoke Emitting/Vision Obscuring Alarm Devices
    Position Paper
  • Cancel and Abort Signals
  • ANSI-SIA CP-01 Control Panel Standard
  • Enhanced Call Verification (ECV)

11
Public Safety Tips
  • Important aspects of alarm management that
    Certified Alarm Managers must know
  • 1 DuressFalse Alarms
  • Alarm System Fundamentals
  • Billing Options
  • Common Entry-Exit Errors
  • Evaluate, Adjust Succeed
  • False Alarms Quantified
  • How to Pass Your Ordinance
  • What to do After a False Alarm
  • Major Causes of False Alarms
  • Major Impacts of False Alarms
  • Make A List and Check it Twice
  • Communication Reduces False Alarms
  • How to Succeed in Your Alarm Unit
  • Education Reduces False Alarms
  • Prime Solutions To False Alarms
  • Proactive Alarm Company False Alarm
    Prevention
  • Standards Can Reduce False Alarms

12
Web Site
  • Extensive Consumer Information on public site

www.faraonline.org
13
Why Everyone Should Join
  •  Avoid Mistakes
  • Tap into others to help you avoid making the same
    mistakes they have made
  • Why reinvent the wheel?

14
Why Everyone Should Join
  • Attend the 4 Day Symposium
  • Delve into alarm management issues, meet with
    peers and network with others at Annual Training
    symposiums
  • 2008- Charleston
  • 2009- Denver
  • 2010- Buffalo
  • 2011- Chicago

15
Why Everyone Should Join
  • Attend the 2 Day Regional Training Sessions held
    throughout the US and Canada based on demand

16
Why Everyone Should Join
  •  Get a Mentor
  • Team with a seasoned alarm management
    professional, who will help you work thru all
    aspects of your alarm management program
  • Each new member of FARA is assigned a Mentor
  • Mentors make contact with the new members and
    assist them in using and finding information
    available through FARA
  • Program evaluated consistently to detect problems
    or offer potential improvements
  • Assists the new members feel welcome in the
    organization and encourages participation

17
Why Everyone Should Join
  • Keep Up On Trends
  • Receive a bi-monthly newsletter, which covers the
    latest trends in ordinances, programs, security,
    tips for consumers and much, much more

18
Why Everyone Should Join
  • Dont Miss Out
  • FARA has established solid working relationships
    at all levels to exchange information
  • Public Safety False Alarm Reduction Professionals
  • Alarm Companies Monitoring Stations
  • National Local Industry Associations
  • Alarm Users
  • Specialized Software Vendors
  • Administrative Outsourcing Companies
  • Others who support alarm management efforts
  • Be part of an international network

19
Why Public SafetyShould Join
  • Use The Models
  • Use the language from model ordinances on
    burglar, fire, mobile security and smoke emitting
    devices
  • Use the Research
  • Take advantage of the growing library of how to
    manuals

20
Why Public SafetyShould Join
  • Use the Bulletins
  • Jump start your user education programs with one
    or more of the over 20 bulletins that focus on
    common causes of false alarms

21
Why Public SafetyShould Join
  • Use Our Assistance Requests
  • We will email your fellow members to get the
    answer to your question

22
Why Public SafetyShould Join
  • Connect with Industry
  • We can help you begin a dialog with industry in
    your area

23
Why Alarm IndustryShould Join
  • Improve how products reduce false alarms
  • Develop relationships
  • Spotlight your efforts at false alarm reduction
  • Use our mailers to reduce false alarms from your
    customers
  • Help shape public policy on alarm management

24
Why Alarm UsersShould Join
  • Help ensure that alarm ordinances are fair to
    alarm users
  • Develop relationships
  • Spotlight your efforts at false alarm reduction
  • Help shape public policy on alarm management
  • Demonstrate your corporate responsibility

25
Membership Has Privileges
  • Members Only Access
  • Members enjoy access to an information packed,
    password protected section of our web site
  • Free Flash Drive
  • New members get a flash drive with all of our
    materials

26
Membership Has Privileges
  •  Professional Certification
  • The FARA Professional Certification Program
    provides you with a mechanism to demonstrate your
    professionalism and knowledge of alarm management
    issues
  • Continuing education will increase your
    experience
  • These programs will ensure you receive some of
    the recognition you deserve

27
Contact Us
  • False Alarm Reduction Association
  • 10024 Vanderbilt Circle 4
  • Rockville MD, 20850
  • 301-519-9237
  • bradshipp_at_4yoursolution.com
  • www.faraonline.org

28
Questions Answers
  • We are pleased to answer any questions you may
    have
  • We encourage you to review the information you
    have been given and to visit the website
  • Thank you
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