Email and Communicating on the Internet

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Email and Communicating on the Internet
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Aim

• To gain an insight into the basic
• uses of email for communication

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Objectives

• To introduce and examine email
• What is email?
• Different types of email
• Using email
• Email netiquette
• Privacy and security

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What is Email?

• Electronic mail
• A means of communicating text, images, sounds and
  multimedia via the Internet
• Messages can be sent to one or
• many recipients
• The message you send is received in the
  recipients virtual mailbox

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Email Addresses

• jsmith2035_at_hotmail.com
• tim.lineham_at_ozemail.com.au
• garrety_joe_at_yahoo.com
• jbloggs_at_sl.nsw.gov.au

The message was sent from...
Sender's name
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Different Types of Email

• Email software packages
• There are a variety of email software packages
  available including
• Eudora
• Microsoft Outlook
• Outlook Express
• Pegasus
• Netscape Communicator

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Different Types of Email

• Web-based "free" email
• Hotmail email www.hotmail.com
• Yahoo! Mail www.yahoo.com.au
• Web Mail www.telstra.com

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Format of a Message

• From z.smith_at_sl.nsw.gov.au
• To s.garrety_at_hotmail.com
• Date 9 April 2002, 105354
• Subject BHP Skills.net courses
• Dear Sara,
• Thank you for your interest in the BHP skills.net
  courses. We are offering a course in your
• town on using email. The course, "Email and
  Communicating on the Internet", will be held on
• 28 June 2002, 9 am -11.30am. Topics covered
  include - defining email, accessing email,
• using email, privacy and security. If you would
  like to attend this course, please contact your
• local library on [phone].
• Regards,
• Zoe Smith NSW.net
• State Library of NSW
• Macquarie Street
• Sydney NSW 2000
• P [phone]
• F [phone]
• Email z.smith_at_sl.nsw.gov.au

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Using Email

• Composing and sending a message
• Receiving messages
• Replying to a message
• Forwarding messages
• Email attachments
• Using address books
• Deleting messages

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Composing Sending a Message

• Compose a message
• You can send your email message to
• Single recipients
• Multiple recipients
• Or set up a group of email recipients
• Open a web mail window

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Receiving Messages

• Your email software will inform you of the number
  of new email messages you have received
• Open your web mail window

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Replying to a Message

• When replying to an email, try not to send the
  entire message back again, choose the pertinent
  sections
• Open your web mail window

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Forwarding a Message

• Forward a message you have received to someone
  else with your comments included
• Open your web mail window

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Email Attachments

• Files that are "attached" to the message you are
  sending.
• Attachments can be text, image or sound files
• Open your web mail window

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Address Book Deleting Messages

• Using an Address Book
• Saving addresses
• Using address books/groups
• Open your web mail window
• Deleting Messages
• You can delete a message you dont wish to save
• Open your web mail window

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Privacy and Security

• Change your password regularly - keep it private
• Think about to whom you give your address
• Don't open suspicious attachments
• Sign out when you are finished
• Don't reply to unsolicited messages and spam
• Be aware of viruses

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Email Netiquette -The Bad

• HI JOHN,
• ATACHED BELOW IS MY RESUME AND SELECSHUN
  CRITIRIA IN THE FILE. I KNOW IVE GOT A GOOD
  CHANCE FOR THIS POSITION AS IVE HEARD ABOUT SOME
  OF THE OTHER CONTENDERS WORK. ILLSEE YOU AT THE
  INTERVIEW.
• BILL

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Email Netiquette - The Good

• Dear Sir/Madam,
• My name is Bill Smith and I wish to apply for
  the position of Internet Message Expert (Position
  Number 234/Z), advertised in "The Australian" on
  28 April 2001. Please find attached files
  containing a copy of my resume and selection
  criteria. Thank you for this opportunity, I will
  make myself available for an interview at your
  convenience.
• Kind Regards, Bill SmithMicron Innovations Pty
  Ltd17 Park Road Anytown NSW 2123
• Phone [phone] Fax (02) 9273
  1255Email b.smith_at_micron.com.au

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Where to from here?

• Have a look at Internet Resourceshttp//www.sl.ns
  w.gov.au/links/tutorial.cfm
• See what your Library has to offer e.g. books,
  magazines, multimedia
• Check out the other internet courses in your
  local area
• Have a go practise your skills

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Summary

• Increase awareness about email -
• What is email
• Different types of email
• Using email
• Email netiquette
• Privacy and security