Title: Bulk Response Bulk Email Marketing Solutions
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3E-COMMERCE
4Definition of E-Commerce
? E-Commerce or Electronic commerce is a process
of buying, selling, transferring, or exchanging
products, services, and/or information via
electronic networks and computers
5E-Commerce Categories
- Two major categories
- Other categories
6Two Major Categories
- Business-to-consumer (B2C)
- Online transactions are made between businesses
and individual consumers. E.g. Amazon.com,
eBay.com. - Business-to-business (B2B)
- Businesses make online transactions with other
businesses.
7Other Categories
- Consumer-to-consumer (C2C)
- Mobile commerce (m-commerce)
- E-learning
- E-government
8Benefits of E-Commerce
- Benefits to organizations
- Benefits to consumers
9Benefits to organizations
- Global reach
- Cost reduction
- Supply chain improvements
- Extended hours 24/7/365
- Customization
- Improved customer relations
10Benefits to consumers
- More products and services
- Cheaper products and services
- Instant delivery
- Information availability
- Participation in auctions
11Business applications
- Email
- Instant messaging
- Online shopping and order tracking
- Online banking
- Shopping cart software
- Teleconferencing
- Electronic tickets
12Online Shopping
- Advantages
- 24-hour access
- Ability to comparison shop
- The in-home privacy
- Variety
13Online Shopping (cont)..
How do you buy something
14Interesting Facts and Statistics
? Every 1.2 seconds, a Canadian makes a purchase
with their PayPal
account
? Almost 20 per cent of Canadians make three or
more online
purchases per month (comScore 2009).
15ADVANTAGES OF E- COMMERCE
- Faster buying/selling procedure, as well as easy
to find products. - Buying/selling 24/7.
- More reach to customers, there is no theoretical
geographic limitations. - Low operational costs and better quality of
services. - No need of physical company set-ups.
- Easy to start and manage a business.
- Customers can easily select products from
different providers without moving around
physically.
16DISADVANTAGES OF E- COMMERCE
- Unable to examine products personally
- Not everyone is connected to the Internet
- There is the possibility of credit card number
theft - Mechanical failures can cause unpredictable
effects on the total processes.
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18What is Digital Marketing?
- Promoting products and services using digital
distribution and social media channels to reach
consumers in a timely ,relevant, personal and
cost-effective manner. - leverages traditional marketing areas such as
direct marketing by providing the same method of
communicating with an audience but in a digital
fashion. - delivered via internet, mobile text messaging ,
- display / banner ads and digital outdoor signage.
19Why Use Digital Marketing?
- Increase website traffic
- Increase brand recognition
- Improve search engine rankling
- Generate leads
- Increase online sales conversions
- Improve internal communications
20Who's Using Digital Marketing?
- Small to medium businesses increasingly rely
upon online digital marketing techniques and
distribution channels. - Digital communications and multimedia
technologies are significantly changing the way
SMBs - - Communicate with their customers
- Promote products and
- Market services
21The 7 Cs Of Digital Marketing - Convergence
22Web Analytics
23Search Engine Optimization
24Email Marketing
25Affiliate Marketing
26Mobile Marketing
27Online Video Marketing
28Conclusion
- The Internet has lead to the birth and evolution
E-commerce. E-commerce has now become a key
component of many organizations in the daily
running of their business. - As the Internet and in turn E-commerce has
developed, and continues to evolve and grow, it
is vital that any organization, in any
particular industry, must base its strategic
planning around such a rapidly growing medium.
29References (content)
- ? Web. 10 Apr. 2010. www.rogeliodavila.com/tie/TI
E20notas/EC2004_ch01.ppt - Web. 10 Apr. 2010. http//en.wikipedia.org/wiki/E-
commerce - Web. 10 Apr. 2010. http//wiki.media-
culture.org.au/index.php/E-commerce_-_Overview_-_E
- Commerce_Major_Categories - ? Web. 10 Apr. 2010.
- http//www.exampleessays.com/viewpaper/19642.html
- ? Web. 12 Apr. 2010. http//www.newswire.ca/en/re
leases/archive/October2009/3 0/c4231.html - Kerin, Roger A., Steven William. Hartley, and
William Rudelius. "Retailing and Wholesaling."
Marketing the Core. Boston, Mass.
McGraw-Hill/Irwin, 2009. 217-19. Print.
30Thank You
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