PERFORMANCE MEASURES TRAINING August 23, 2006

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PERFORMANCE MEASURES TRAININGAugust 23, 2006

• Contact
• Nancy Bryan [phone] nancy.bryan_at_dwd.state.w
  i.us

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Assumptions for Todays Sessions

• We assume that attendees understand
• What performance measures are for and why we have
  to report them.
• Performance policy and computation is a work in
  progress.
• Performance measures are negotiated.
• There are consequences for failure and rewards
  for success.

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Assumptions (continued)

• Today, the most important performance results are
  the WIA Title 1 Annual Report results that go to
  U.S. DOL on October 1 each year.
• Tomorrow may be different.
• Most performance problems are the result of data
  entry and reporting errors.
• ASSET is the official reporting system for WIA
  Title 1, WIA Title 3 and TAA.
• Each of us disagrees with some component in at
  least one measure.

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Common Definitions and Terminology for All
Measures

• ASSET Automated Systems Support for Employment
  and Training. ASSET is the WIA and TAA
  participant reporting system.
• Participant An individual who has been
  determined eligible for any program and has
  received a service funded by that program in
  either a physical location or remotely through
  electronic technologies.

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Common Definitions and Terminology for All
Measures (continued)

• Participation Date The date the participant
  receives a staff-assisted service (or comparable
  service) funded by that program.
• WIA Title 1 Youth Program Element is comparable
  to a staff-assisted service for performance
  purposes.
• TAA services are limited to those specified by
  DWS Dislocated Worker program staff.

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Common Definitions and Terminology for All
Measures (continued)

• Exit A participant who has not received a
  service funded by the program or funded by a
  partner program for 90 consecutive calendar days
  will be exited. The exit date is the date of
  last service, either actual or planned,
  regardless of fund source.
• Automated Exit The process by which
  participants will be exited from programs that
  are tracked in ASSET.

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Common Definitions and Terminology for All
Measures (continued)

• Planned Gap in Service A participant may have a
  PGIS if
• The service cannot begin within 90 calendar days
  of the planned begin date
• The gap in service is due to a delay before the
  beginning of training or,
• A health/medical condition or providing family
  care prevents an individual from participating in
  services.

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Common Definitions and Terminology for All
Measures (continued)

• Must be documented.
• Will prevent an automated exit from occurring.
• May be 180 days in duration and extended once for
  an additional 180 days (360 days total).

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Exclusions

• Participants will be excluded from all
  performance measures for any of the following
  reasons
• Institutionalized (prison or treatment facility)
  for more than 90 days.
• Health/Medical or Family Care for more than 90
  days.
• Deceased.
• Reserve Forces called to active duty.
• Relocated to a mandated program (youth only)
• Invalid Social Security Number

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Exclusions (continued)

• Must be documented through case notes, physician
  letters, legal papers, military activation
  notices, obituaries, etc.
• Undocumented or disallowed exclusions will result
  in adjustments to performance measures.
• Undocumented or disallowed exclusions will result
  in incentive award rescissions or other funding
  adjustments.

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Certificates/Credentials

• Certificate/Credential Applies to WIA Title 1
  Adults, Dislocated Workers, Older Youth and
  All-Youth certificate/credential measures.
• WIA Policy Update 06-07 Certificate Requirements
  and Policy.
• A certificate/credential is a document awarded in
  recognition of an individuals attainment of
  measurable technical or occupational skills
  necessary to gain employment or advance within an
  occupation.

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Certificates/Credentials (continued)

• Certificates must be awarded by
• A state education agency or state agency
  responsible for administering vocational
  technical education within the state
• An institution of higher education
• A professional, industry, or employer
  organization using a valid and reliable
  assessment of an individuals knowledge, skills
  and abilities
• A registered apprenticeship program

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Certificates/Credentials (continued)

• A public regulatory agency, upon an individuals
  fulfillment of educational, work experience
  and/or skill requirements that are legally
  necessary for an individual to use an
  occupational or professional title or to practice
  an occupation or profession
• A program approved by the Dept. of Veterans
  Affairs
• Job Corps centers that issue certificates and

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Certificates/Credentials (continued)

• Institutions of higher education that are
  formally controlled, or have been formally
  sanctioned or chartered by, the governing body of
  an Indian tribe or tribes.
• Work readiness training certificates issued by
  local boards are not acceptable.
• Program of instruction Typically (but not
  always) more than one course.
• Applies to any individual who becomes a WIA Title
  1 participant on or after July 1, 2006.

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UNEMPLOYMENT INSURANCE WAGE RECORD

• UI wage record data is confidential.
• Case managers and local boards are prohibited by
  law from obtaining or viewing this information.

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CARES Usage

• CARES screen prints of participant UI information
  are not permitted in participant files.
• A case manager with CARES access who shares data
  with an unauthorized individual is at risk of
  losing access to CARES or other action.
• A cases manager who is authorized to use CARES
  and also works with WIA participants cannot use
  CARES data to manage or track WIA participants.

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Supplemental Employment Data

• Proof of post-exit employment from a source other
  than the UI Wage Record, Wage Record Interchange
  System (WRIS) or Federal Employment Data Exchange
  System (FEDES).
• Must be documented as detailed in WIA Policy
  Update 06-05.

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Supplemental Employment Data (continued)

• A participant with supplemental employment data
  is
• Added to the entered employment numerator
• Added to the employment retention numerator and
  denominator
• Excluded from the earnings numerators and
  denominators
• Added to employment certificate/credential
  measures if training or education occurred
• Added to the All-Youth placement in employment or
  education numerator.

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Supplemental Employment Data (continued)

• All employment-related measures are permitted to
  use supplemental employment data, when UI wage
  record data is not found.
• Reporting supplemental employment data is a local
  decision.
• If UI wage record data exists in the same quarter
  as supplemental employment data, supplemental
  employment data will not be used.

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Supplemental Employment Data (continued)

• Technical Assistance Guide on Supplemental
  Employment Data provides more detail on how this
  data affects each performance measure.
• Contact LPL or Nancy Bryan if participant enters
  the armed forces (except the National Guard).
  FEDES will be checked to confirm employment.

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Resources

• Policy, technical assistance guides, web pages
  and Help manuals are created to answer common
  questions and explain program policy and
  reporting requirements. All case managers and
  local boards are encouraged to use these
  resources frequently.

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Resources (continued)

• ASSET User Group representatives are your vehicle
  for bringing ASSET system issues to the table for
  discussion.
• Local program liaisons should be included in all
  electronic correspondence with other State policy
  staff.

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• QUESTIONS??