Key Performance Indicators Pilot Site: Umreth - PowerPoint PPT Presentation

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Key Performance Indicators Pilot Site: Umreth

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Mar'06. INDIA. 3. Distribution Reform, Upgrades & Management (DRUM) Project ... Mar'06 (Ytd) Target. No. No. UOM % of employees trained since April'06. No. of ... – PowerPoint PPT presentation

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Title: Key Performance Indicators Pilot Site: Umreth


1
Key Performance IndicatorsPilot Site Umreth

DISCLAIMER This publication was produced for
review by the United States Agency for
International Development. The views expressed in
this publication do not necessarily reflect the
views of the United States Agency for
International Development or the United States
Government.
DRUM Team PA Government Services Inc., GECE,
KPMG, Mott MacDonald, J Sagar Associates
2
Measurement of Availability Reliability
3
Measurement of Customer Service
4
Measurement of Cost Profitability
5
Measurement of Capacity Development
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