Navy Medical Data Quality Management Control Program

1
Navy Medical Data Quality Management Control
Program
Production
Documentation

• Ms. Nancy Taylor
• Navy Medical Support Command
• June, 2006

2
Data Quality

• An off the shelf program with explicit
  guidelines and processes
• A one person job
• An attack on medical information systems

Is Not

• Consistent efforts to identify critical data
  elements start to finish
• A team effort with information sharing
• A means to identify and resolve issues
  constructively

Is
3
Navy Monthly DQ Flow
NMIMC Website
Disparities found?
N
Monthly statement due
Site collects data
Commanding Officer signs
Web data validated
Y
Local data extracts
MTF files DQ Trouble Ticket
Statement forwarded to Regional DQ Manager
NMIMC reviews Web data
Discrepancies noted, corrected
MHS data to ASD, HA
Region reviews and validates
Statement forwarded to BUMED DQ
Data forwarded to TMA
BUMED analyzes, compiles
4
DQ Statement
Signifies NMIMC data feed
5
DQ Statement
6
DQ Statement
7
Electronic DQ Statement (EDQ)

• NMIMC creation to automate monthly statement
  submission and website data feeds
• Requires User ID and Password for DQ Managers,
  COs and CO designee
• Creating business processes
• Awaiting TMA approval and Navy policy

8
Roles/Responsibilities

• MTF CO/DQ Manager
• Ensure quality of data
• DQ Program compliance
• Navy Medical Information Management Center
  (NMIMC)
• Provides DQ Program support
• DQ Websites/data
• Data transmission tracking
• DQ Hotline

9
Roles/Responsibilities (contd)

• Navy Medicine Support Command (NMSC)
• DQ Program Execution
• Track/resolves DQ issues
• Monitors program requirements
• Supports policy sustainment
• NMIMC oversight/guidance
• BUMED Navy DQ Program policy
• TMA- MHS DQ program policy/monitoring

10
Navy DQ Issues
Issue resolved At MTF ?
N
Investigate MTF issue impact
MTF issue identified
File DQ trouble ticket
Issue logged at NMIMC
Y
Issue forwarded To SME
Region notified
Issue resolved
Resolution requires MHS tier support?
N
SME reviews issue
Issue solution proposed
Issue resolved
Submitter notified
Y
MHS trouble ticket filed
Issue solution proposed
11
DQ Support Endeavors
Obstacles
12
DQ Challenges

• Executive support and oversight
• Team concept
• Business rule development
• IT architecture
• New systems
• System upgrades/modifications
• Subject Matter Experts
• Training/Feedback

13
Support Team