Exchange 2003 Technical Overview

1
Exchange 2003 Technical Overview
Manish Kalra mkalra_at_microsoft.com Microsoft
Corporation
2
What we will cover

• Administration Enhancements
• Outlook Client Features
• Outlook Web Access Features
• Outlook Mobile Access
• Security and Privacy Features
• Deployment Upgrades

3
Agenda

• Exchange 2003 Management
• Exchange 2003 and Outlook 2003
• Outlook Web and Mobile Access
• Exchange 2003 Security Features

4
Exchange 2003 ManagementStandard vs. Enterprise
Edition
5
Exchange 2003 ManagementCompatibility Matrix

• Exchange Server fully supports Windows Server
  2003 AD environments
• Exchange 5.5 SP3, Exchange 2000 SP2/SP3, and
  Exchange 2003 work with Windows 2003 Global
  Catalogs and Domain Controllers
• Exchange 2003 Server is the only version of
  Exchange supported on Windows Server 2003
• Exchange 2000 Enterprise cannot be upgraded to
  Exchange 2003 Standard

6
Exchange 2003 ManagementNew Manageability
Features

• Exchange System Manager
• Multiple Mailbox Move
• Mailbox Recovery Center improved
• Improved Error Reporting
• Public Folder Management
• DNS Resolver Tool
• Dynamic Distribution Lists
• Volume Shadow Copy Service

7
Mailbox Recovery Center

• Allows mailboxes to be recovered in the event
  they are disconnected from their AD user account

8
Exchange 2003 and Outlook 2003Outlook 2003
Design Goals

• Arrangements
• Date, subject, conversation, etc.
• Confusing and unnecessary features from the
  default view
• Keep track of important messages
• Easier interface for beginning users
• Provides quick access to information
• Ability to work offline

9
Exchange 2003 and Outlook 2003Outlook 2003
Interface
Favorite folders
Right-hand view pane
Arrange by conversation
Search Folders
Quick flags
Quick navigation pane
10
Exchange 2003 and Outlook 2003Quick Flags

• Manage and prioritize messages
• Six different flag colors
• You decide what the colors represent
• You can assign reminders if you like
• Does not interrupt reading/triage process
• Flagged messages appear in For Follow Up folder

11
Exchange 2003 and Outlook 2003

• Provides flexibility in organizing e-mail
• Live search that acts as a folder
• Scales to different levels of expertise
• Beginner Out-of-the-box folders
• Intermediate Search Folder templates
• Advanced Any query you can imagine

12
Exchange 2003 and Outlook 2003Outlook and
Network Connectivity

• Prior versions of Outlook
• Assumes a perfect network
• Default mode is Online
• Offline mode helps but not enough
• Outlook 2003 remote synchronization
• Cumbersome
• Solutions
• Cached Exchange Mode
• RPC over HTTP

13
Exchange 2003 and Outlook 2003Cached Exchange
Mode

• Improved Synchronization
• Handles connectivity changes
• Bandwidth-conscious
• Handles Power State Transitions
• Conflict resolution

14
Exchange 2003 and Outlook 2003RPC/HTTP
Topologies Option 1
Domain Controllers
Exchange 2003 RPC Proxy Server
ISA Server
RPC over HTTP
Global Catalog Server
Exchange 2003 Server
15
Exchange 2003 and Outlook 2003RPC/HTTP
Topologies Option 2
Domain Controllers
Front-end Proxy Server
Exchange 2003 Server
RPC over HTTP
Global Catalog Server
16
Exchange 2003 and Outlook 2003PST / OST
Enhancements

• Unicode support has been added to the stores
• Outlook will use Unicode if the server supports
  it
• OST offline or cached mode
• PST auto-archive
• Existing OST/PSTs will not be upgraded
• New size limit on OST/PST (100 GB)
• Default size is 10 GB and can be controlled by
  the admin via policy

17
Exchange 2003 and Outlook 2003Outlook 2003
Feature Requirements
18
Exchange 2003 Outlook Web Access

• Improved client experience
• Outlook 2003 look
• Spell check
• Tasks
• Rules

• Security improvements
• S/MIME
• Attachment download prevention outside firewall
• External content filtering
• Form logon and timed log off

Outlook Web Access
Outlook 2003
19
Outlook Web and Mobile AccessOutlook Web Access

• HTML version of Outlook 2003
• Features requested from Outlook 2002
• Spell check, tasks, rules, mark read/unread
• New features from Outlook 2003
• Quick flag support, reading pane, etc.

20
Outlook Web and Mobile AccessOutlook Mobile
Access (OMA)

• Outlook Web Access for mobile devices
• The device reach solution in Exchanges mobile
  strategy
• Generates different markup for different devices
• Updates through .Net Framework Device Update
• Complete rewrite from Mobile Information Server
  2002
• Built on .Net Framework Mobile Controls
• Any device with a browser can use the application

21
Outlook Web and Mobile AccessOMA Features

• Triage E-Mail
• Send, reply, forward, etc.
• Find People
• Search GAL, establish calls, send e-mail, etc.
• Calendar
• Manage meetings and appointments
• Tasks
• Update, mark as complete, etc.
• Contacts
• Add to Contacts from GAL

22
Outlook Web and Mobile AccessExchange Up-to-Date
Notifications

• Control message designed to wake-up an Exchange
  ActiveSync capable device
• Always-On, Always-Up-To-Date
• End user value
• Better utilization of device resources
• User experience consistent with device
  expectations
• Background operation

23
Exchange 2003 Security FeaturesJunk E-Mail
(Spam) vs. Viruses
24
Exchange 2003 Security FeaturesEnterprise
Requirements for Anti-Spam

• False positives are the 1 enterprise concern
• Valid mail in the junk folder is as good as lost
• Block at the gateway whenever possible
• User never sees it
• Reduces impact Administration
• End-to-end solutions
• Easy to manage
• Balance corporate and end-user control

25
Exchange 2003 Security FeaturesExchange 2003
Anti-Spam

• Connecting Filtering
• IP-based
• Global Allow and Deny lists
• Sender Filtering
• Messages from specific user or domain
• Messages with blank sender
• Verification of anonymous senders
• Recipient Filtering
• Messages sent to nonexistent recipients
• Allow only authenticated users to send to a DL

26
Exchange 2003 Security FeaturesExchange 2003
Antivirus

• New AV API 2.5
• Antivirus can run on Exchange Servers that do not
  have resident mailboxes
• New support for antivirus features
• Delete messages
• Send messages back to sender

27
Exchange 2003 Security FeaturesOWA Security and
Privacy

• Supports Secure MIME (S/MIME)
• Allows encryption and digital signature
• Junk e-mail and sender filters
• Similar to Outlook 2003
• Automatic logoff
• Inactivity time-out automatically closes session
• Attachment Blocking

28
DeploymentUpgrade, Migrations, Co-existence
29
Deploying Exchange 2003Exchange 2003 Easiest
version to deploy, ever!

• Path from Exchange 5.5
• Install new server, move users, no client touch
• Path from Exchange 2000
• In-Place upgrade of server, minimal downtime
• New Tools in Exchange 2003 for E5.5 Customers
• Step by Step Deployment Guidance
• Pre-move reports and analysis of NT4/E55 sites
• Active Directory Deployment Validation Tools
• Tools to check DNS registrations, network
  configuration
• Active Directory Connector (ADC) Wizard eases
  setup of ADC connection agreement
• Public and System Folder Migration Tool

30
Exchange and Windows ServerCo-existence
All of these servers can coexist in the same
topology!
Windows 2003 GC/DC
Windows 2000 SP3 GC/DC
Exchange 2003 Windows 2003
Exchange 5.5 NT4
Exchange 5.5 Windows 2000
Exchange 2000 Windows 2000
Exchange 2003 Windows 2000
31
Desktops

• Outlook 2003, 2002 (XP), 2000
• OL2003 comes with Exchange CAL
• OL2003 can install on previous version of Office
• Best online, offline, Cached Mode
• OL2003 mobile/remote workers
• Outlook Web Access
• Non-Windows Desktops
• Desktop Migrations
• Occasional, desk-less, Email Users

32
Deployment Recommendations

• Active Directory (AD) is important, continue with
  your AD deployment
• Leverage Active Directory Migration Tool (ADMT)
  2.0 for NT4 migration to AD
• Exchange 2003 is architecturally very similar to
  Exchange 2000
• Outlook 2003, OWA and Mobile Devices will benefit
  your users, especially remote and mobile users
• Instant Messaging migration to Office Live
  Communication Server
• Server and Site Consolidation Planning should be
  considered

33
Microsoft Operations Manager (MOM)

• Management solution for distributed systems
• Exchange Management Pack
• Out-of-box alerting and monitoring for Exchange
  based upon 1700 Rule Definitions
• All components and topologies are monitored
• Exchange Mailbox/Transport, AD, IIS, Outlook 2003
• Available for Exchange Server 2003
• More Information http//www.microsoft.com/exchange
  /mom

34
MOM ConsoleKnowledge Base

• Knowledge is a key feature
• Facilitates rapid issue resolution
• Empowers front line operators
• Less escalation
• Faster resolution

35
Session Summary

• New Exchange 2003 management features
• Outlook 2003 features
• Outlook 2003 and Exchange 2003 are better
  together
• Outlook Web Access and Outlook Mobile Access
• Exchange anti-spam and antivirus
• Outlook 2003 and OWA security

36
Next Steps

• Try It
• http//www.microsoft.com/technet/traincert/virtual
  lab/exchange.mspx

37
(No Transcript)