Advising and The R Word:

1
Advising and The R Word Fear and Loathing of
Retention
Curtis Cole, Ph.D.
Director,
Academic Advising Career Centre
UNIVERSITY OF TORONTO at SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
Concurrent Session 22 Code 597
2
Advising and The R Word Fear and Loathing of
Retention
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
3
Advising and The R Word Fear and Loathing of
Retention
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
4
Advising and The R Word Fear and Loathing of
Retention
WHY FEAR?
WHY LOATHING?
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
5
Advising and The R Word Fear and Loathing of
Retention
WHY FEAR?
ASSESSMENT?
WHY LOATHING?
ENROLLMENT MANAGEMENT?
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
6
Advising and The R Word Fear and Loathing of
Retention
EMBRACE RETENTION
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
7
Advising and The R Word Fear and Loathing of
Retention
RETENTION

• Graduation?
• Persistence?
• SUCCESS

Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
8
Advising and The R Word Fear and Loathing of
Retention
WHY ARE WE AFRAID OF ASSESSMENT?
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
9
Advising and The R Word Fear and Loathing of
Retention
WHY ARE WE AFRAID OF ASSESSMENT?
ARE WE AFRAID OF BEING MEASURED?
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
10
Advising and The R Word Fear and Loathing of
Retention
Retention should not be an institutional goal but
rather the by-product of improved educational
programs and services for students
Wes Habley, NACADA Region 5 Toronto, ON March
18, 2005
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
11
Advising and The R Word Fear and Loathing of
Retention
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
12
Advising and The R Word Fear and Loathing of
Retention

• Learning Outcomes
• Calendar Competence

• Definable Goals
• Return Visits

• Retention is an Indirect Goal of Advising

Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
13
Advising and The R Word Fear and Loathing of
Retention
For more on Assessment of Advising, see the
NACADA Clearninghouse www.nacada.ksu.edu/Clearing
house/overview.htm
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
14
Advising and The R Word Fear and Loathing of
Retention
LOATHING?
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
15
Advising and The R Word Fear and Loathing of
Retention
LOATHING?
ENROLLMENT MANAGEMENT?

RETENTION
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
16
Advising and The R Word Fear and Loathing of
Retention
LOATHING?
RETENTION ENROLLMENT MANAGEMENT?
DOES ENROLLMENT MANAGEMENT CONFLICT WITH THE
VALUES OF ACADEMIC ADVISING?
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
17
Advising and The R Word Fear and Loathing of
Retention
DOES ENROLLMENT MANAGEMENT CONFLICT WITH THE
VALUES OF ACADEMIC ADVISING?
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
18
Advising and The R Word Fear and Loathing of
Retention
DOES ENROLLMENT MANAGEMENT CONFLICT WITH THE
VALUES OF ACADEMIC ADVISING?
Advisors are responsible to the students they
serve.
When the needs of students and the institution
are in conflict, advisors seek a resolution that
is in the best interest of both parties.
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
19
Advising and The R Word Fear and Loathing of
Retention
LOATHING?
RETENTION ENROLLMENT MANAGEMENT?
DO WE LOATHE THE CORPORATIZATION OF HIGHER
EDUCATION?
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
20
Advising and The R Word Fear and Loathing of
Retention
LOATHING?
RETENTION ENROLLMENT MANAGEMENT?
DO WE LOATHE THE CORPORATIZATION OF HIGHER
EDUCATION?

• DISTANCE EDUCATION?

• BRANDING?

Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
21
Advising and The R Word Fear and Loathing of
Retention
LOATHING?
RETENTION ENROLLMENT MANAGEMENT?
DO WE LOATHE THE CORPORATIZATION OF HIGHER
EDUCATION?

• DISTANCE EDUCATION?

• BRANDING?

• ADVISORS MUST BE INVOLVED

Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
22
Advising and The R Word Fear and Loathing of
Retention
University of Toronto
Mission Statement

• 70,000 students

The University of Torontos vision is to be a
leader among the worlds best public teaching and
research universities.

• 10,000 at UTSC

What About Advising?
Culture of Advising?
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
23
Advising and The R Word Fear and Loathing of
Retention
Academic Standing Regulations at UTSC

• 4-point grade system

• GPA 1.60 Good Standing

• GPA 1.60 Academic Probation

• SGPA 1.60 Suspension

Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
24
Advising and The R Word Fear and Loathing of
Retention
UTSC ACADEMIC STANDING, 2000-2004
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
25
Advising and The R Word Fear and Loathing of
Retention
UTSC SUSPENSIONS, 2000-2004
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
26
Advising and The R Word Fear and Loathing of
Retention
Academic Standing Regulations at UTSC

• SGPA 1.60 Suspension

• 12 months
• 36 months
• Denied Further Registration

Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
27
Advising and The R Word Fear and Loathing of
Retention
Academic Standing Regulations at UTSC

• SGPA 1.60 Suspension

• 4 months
• 12 months
• 36 months
• Denied Further Registration

Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
28
Advising and The R Word Fear and Loathing of
Retention
Academic Standing Regulations at UTSC

• SGPA 1.60 Suspension

• 4 months
• 12 months
• 36 months
• Denied Further Registration

• For Students on Probation
• Maximum Enrollment
• Mandatory Advising

Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
29
Advising and The R Word Fear and Loathing of
Retention
EMBRACE RETENTION
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005
30
Advising and The R Word Fear and Loathing of
Retention
Contact Information
Curtis Cole Director, Academic Advising Career
Centre University of Toronto at Scarborough 1265
Military Trail Toronto, ON CANADA M1C
1A4 416-287-7555 cole_at_utsc.utoronto.ca www.utsc.ut
oronto.ca/counselling
Curtis Cole, Ph.D. Director, Academic Advising
Career Centre UNIVERSITY OF TORONTO at
SCARBOROUGH
NACADA 2005 National Conference Las Vegas, NV
October 6, 2005