How to Find Smooth Sailing While Implementing EHRs

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How to Find Smooth SailingWhile Implementing EHRs

• HIPAA COW Spring Conference
• April 4, 2008
• Kalahari Resort

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Speaker Introductions

• Theresa Eckman
• EHR Project Director
• SSM Integrated Health Technologies
• Madison, WI
• Daniel R. Peterson
• Director, Information Services and EHR Advantage
• ProHealth Care, Inc.
• Waukesha, WI
• Michael A. Rosencrance
• CIO/VP, Information Services
• UW Medical Foundation
• Madison, WI

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The SSM/WIITTS Experience

• SSM/WI partnership with Dean Health System
• 2 wholly-owned 2 affiliated hospitals
• 500 physicians (Dean SMDV)
• One Patient One Record Adventure
• EMPI 2002
• Lab, Radiology, Transcription 2003
• Common Sched/Reg 2005
• Big Bang Inpatient 2008

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The ProHealth Experience

• Two-hospital system in suburban Milwaukee
• 220 system physicians
• 200 independent/affiliated physicians
• Created Virtual Medical Community
• Implemented GE Centricity EMR in 2006
• 3 phase implementation methodology
• Interfaces to hospital ancillaries
• Will add clinical messaging and patient portal in
  2008

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The UW Health Experience

• Part of UW Academic Medical Enterprise
• 1,100 Physicians/Faculty
• Partner w/ UW Hospital and Clinics
• The Epic Journey
• Registration/Scheduling/Billing 2001
• Pilot EMR 2004
• Switch to Phased Approach 2005
• UW Hospital Officially Joined 2006
• Making UW Health More than a Brand

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EHRs at Their Core3 Components

• Foundational Work
• Implementation
• Maintenance and Support

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Important LessonsFoundational Work

• Planning
• Resource Allocation
• Interfacing Ancillary Systems
• Data Conversions
• Populating the Record BEFORE Go-live

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Important LessonsImplementation

• Choose Your Approach Carefully
• Work Flow Analysis and Design
• Training
• Go-Live Support

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Important LessonsMaintenance and Support

• Resources
• Optimization
• Upgrade and Maintenance Testing
• Communication and Sharing

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Questions?