OBJECTIVE

1
IN-HOUSE PROGRAMMEON
MALAYSIAN INSTITUTE OF HUMAN RESOURCE
MANAGEMENT Institut Pengurusan Sumber Manusia
Malaysia
Presents
Benefits To Participants, see attachments
MANAGING CHANGE FOR IMPROVED PERFOMANCE
"There is no management without change
management... If you're not managing change
you're not managing".

• OBJECTIVE

TESTING THE PROGRAMME
This program focuses on the fundamental change
processes which are essential elements in the
development of individuals to think strategically
and creatively in a team environment. It shows a
possible approach and concepts which initiate the
analysis process towards improving mechanism
within the organization, which is easily
understood and applied. This program is practical
and addresses the issues faced within the
organization and helps to steer it towards a
process of continuous improvements by means of
effective supervision and business management.
TESTING THE PROGRAMME
In order to maximize the take away for your
organization, we would like you to prepare a
30-min presentation on one of your most burning
areas of concern. The moderators offer the
opportunity to discuss ways how to address the
situation and drive changes towards a permanent
solution.
WHO SHOULD ATTEND
This workshop is specially designed for CEOS and
Senior Management of organization, for instance
Head of Departments, General Manager and etc.
WORKSHOP LEADERS
Juergen Michael Becker, (Operations Manager,
Capital Edge Consulting Sdb Bhd), MBA from
Business Academy, Hamburg, Germany. 26 years
senior management experience in the ITC sector,
retail management and implementation consulting.
Expert in management development and behaviour
change. Delivered successful improvement programs
to local and multinational companies for instance
in retail ,hospitality, airlines, manufacturing
and in the health industry in Europe and
Southeast Asia.
Meor Zainuddin Mohamad, (Managing Director,
Capital Edge Consulting Sdn Bhd), BSc from
IIIinois, U.S.A. Experienced Project Director in
change management, performance improvement and
implementation consulting. He has worked for 25
years with various companies in Southeast-Asia in
senior management positions, specifically in
management consulting, manufacturing industries,
investment holdings and maintenance services.
Specialist in organizational development.
DATES AVAILABLE
The is a one day / full time (9am to 5pm)
workshop. The dates available, see overleaf.
MODE OF PAYMENT
All registrations must be accompanied with
payment. Cheques made payable to MIHRM.CIMB
Bank Berhad Account No 1274-0000137-05-7.
COURSE FEES
The programme will be conducted at your premises.
You only pay facilitation fees as follows Course
Fees (Course Materials Included)- Per person
RM800.00 (per participant) (minimum of 5, up to 7
participants) RM700.00 (per participant)
(between 8-15 participants) The above fees are
applicable for the Klang Valley area. Any
outstation training, client shall pay for
travelling, if any.

2
PROGRAM SCHEDULE

Session 1
Session 4 2.45pm Analyzing the specific
situation and concerns in clients organization
Case Study Discussion Never make
any decisions on assumptions
Conducting studies to establish facts and
figures 4.00pm Characteristics of a
Successful Change Program Building an
efficient Team Structure Handling Crisis
and Pain of Change SESSION 1-5 RECAP 4.30pm -
Sessions 1-5 Recap 5.,00pm Q A
Conclusion Are We Ready To
Change?
9.00am Diagnosing Change Drivers
The Nature of Change The
Change Process Session 2 10.45am Identifying
Forces Promoting Change
Identifying Forces Resisting Change 11.30am
Clients Presentation of an area of major
concern within clients own
business (e.g. excess overtime, material waste,
level of customer complaints, high inventory
cost ) 12.00pm Brief Recap of the Morning
session 12.15pm-2.00pm LUNCH BREAK /
Preparation of clients Case Study
Discussion Session 3 2.00pm Possibility
Driven Organization Selecting a
Change Agent
REGISTRATION FORM
We are interested in this training.Kin
dly call Michael Becker 012-367 5601 for further
details, if required.Please tick the date (One
day Only), in case of date-sold-out, we will
contact you for alternatives November 2009
December 2009 January
2010Tuesday 17th ( ), 24th ( )
1st ( ), 8th ( ), 15th ( )
12th ( ), 19th ( )Thursday 19th (
), 26th ( ) 3rd ( ),10th ( ),
17th ( ) 4th ( ), 21st (
)Name _________________________________________
____________________________________Designation
__________________________________________________
______________________Company__________________
__________________________________________________
_______Address ________________________________
___________________________________________ _____
__________________________________________________
______________________________Email Address
__________________________________________________
TelephoneNo_______________(Off)/ Fax
___________________ (Off)/ Mobile No
____________ Contact Person ___________________
______________ Enclosed cheque no./bank draft
..for RM. being payment for
participant(s). (Payment made payable to
MIHRM)
Terms Conditions
Fax or email to MIHRM the completed Registration
Form to register for this program. Separate
name list for group registration. Full
payment shall be made prior to program date or
on registration day, otherwise a Letter of
Undertaking from organization is required.
MIHRM reserves the right to postpone or cancel
the program due to the unforeseen circumstances
Malaysian Institute of Human Resource Management
(MIHRM) K2 Upper Grd Flr, Bangunan Khas, Lorong
8/1E(off Jalan Barat), 46050 P.Jaya, Selangor
TEL [phone] / FAX [phone] / EMAIL
mihrm_at_streamyx.com
Organized By