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Welcome to '

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User Experiences how the product really works. For ... 2. Prods people to consider key issues before making a choice. 1. 2 'Which plan should I choose? ... – PowerPoint PPT presentation

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Title: Welcome to '


1
Welcome to .
Changing the way HR communicates
Featured In
2
User Experiences how the product really works
  • For Employees and Dependents
  • Benefits question HMO coverage
  • Enrolling which plan do I choose?
  • Family Medical Leave Act
  • New hire orientation
  • Getting Married
  • For HR Administrators
  • Site usage tracking justifying your ROI
  • Acknowledgement reporting

3
Home Page
1
5
2
3
6
4
ERC Home Page 1. Branded for the company 2.
Personalized to employees 3. Communication
tool 4. Major info. centers 5. Full search
capabilities 6. Access addl HR functions
4
User Experience A Benefits Questions
Do I have to use an HMOs doctors, or can I just
choose my own?
5
Must I Use an HMOs Doctors?
3
1
2
4
My Benefits 1. Any all plan types 2. Includes
government programs 3. Resource Bar for relevant
tools guides 4. Direct link to enrollment
6
Must I Use an HMOs Doctors?
3
5
1
2
Benefits SPDs 1. Intuitive QA format 2. Detailed
answers 3. Common index 4. Intuitive
interlinking 5. Compare and contrast Note meets
ERISA
4
7
User Experience Open Enrollment
We have 4 medical plans which one should I
pick?
8
Which plan should I choose?
1
2
Plan Selection Guides 1. Step-by-step guides walk
users through enrollment 2. Selecting the right
plan starts with Understanding Your Needs
9
Which plan should I choose?
1
2
Understanding Your Needs 1. Educates users on
their personal situation 2. Prods people to
consider key issues before making a choice
10
Which plan should I choose?
1
2
Plan Selection Guides 1. Explains HMO v. PPO v.
POS 2. Whats not covered 3. Physician locator
3
11
Which plan should I choose?
12
Which plan should I choose?
1
2
Plan Compare 1. Build dynamic plan comparisons on
the fly 2. Filter and compare only select topics
13
Which plan should I choose?
1
2
Enrollment Guide 1. Coordination of benefits 2.
Guides users to complete their enrollment Note
works with most enrollment vendor
14
User Experience Complicated Regulations
How does FMLA work?
15
How does FMLA work?
16
How does FMLA work?
17
User Experience New Hire
I was just hired in a remote office, so when do
I get a new hire orientation?
18
Need new hire orientation?
19
Need new hire orientation?
20
Need new hire orientation?
21
User Experience Life Events
Im getting married?
22
Im getting married?
1
Life Events 1. Life events go beyond just
benefits many address sensitive, personal events
23
Im getting married?
1
Life Events 1. Checklists tie together many
things people never think to consider
24
Im getting married?
1
3
2
Life Events 1. Links to other resources 2.
Helpful articles create sticky-ness 3.
Calculators eliminate guess-work
25
Im getting married?
Life Events Numerous calculators assist people
with complicated decisions.
26
User Experience HR Admin
What admin tools are available can we
customize?
27
HR admin tools?
28
HR admin tools?
Admin Tools 1. Track user acknowledgements 2.
Maintain compliance
29
HR admin tools?
Admin Tools 1. Track site usage proof positive
that employees are using it 2. Justifies your ROI
case
30
HR admin tools?
Admin Tools 1. Manage user access / accounts 2.
Export various reports
31
HR admin tools?
Customization 1. Customize the look and feel to
match your company identity 2. Integrates to your
Intranet and other systems
32
User Experience Benefits Question
Considering FSA, but why should I and what
happens to the money if I dont use it?
33
Considering FSA?
34
Considering FSA?
35
User Experience Benefits Questions
How do I borrow money from my 401(k)?
36
Which plan should I choose?
37
User Experience Life Events
My spouse has an alcohol problem, but I dont
want to call HR?
38
Dealing with substance abuse?
39
User Experience Life Events
Whats the companys policy on equal employment?
40
Equal Employment?
1
Company Info 1. Access handbook, forms and other
HR items
41
Equal Employment?
42
Plan Compare 1. Build dynamic plan comparisons on
the fly 2. Filter and compare only select topics
43
Communicate effectively...
  • Find out how we can help
  • call 847-381-9270 today or click on the logo to
    go directly to our contact form.
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