Information Technology

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Information Technology

• Strategic Technology Briefing
• October 24, 2007

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• Controlling and Reducing Costs
• Find the right Value Point for Service or
  Product to reduce costs while maintaining quality
• Factors for impacting Maintenance and License
  Fees
• Competitive Bid
• FTE / Site / Concurrent / Capacity / Server Count
  Based License
• Consortium Group Buying Power
• Purchase vs. License
• Contract Length
• Configuration/Features of Product
• Vendor

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Software Licensing and Maintenance Costs by
Fiscal Year
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1.4 (I-CID) Intel Enterprise Server

• Used Consortium buying power to eliminate FTE
  factor and overall annual costs
• Leveraging existing open system infrastructure
  and knowledge base
• Leveraging new technologies in Intel server
  space, improved performance and reduced foot
  print at lower costs
• Positions College to complete migration of
  service infrastructure (servers and storage) to
  NAP of Americas
• Will reduce related software costs from 384,705
  to 86,301 annually

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1.1 Microsoft Migration Strategy

• State FTE calculation change increased Novell
  costs, Microsoft costs based on employee FTE only
• Elimination of duplicate product sets and
  leveraging existing software agreements
• Increased integration through implementing
  industry standards and advanced product set
• Enhanced vendor service levels through Premier
  Services Agreement
• Will reduce related software costs from 231,014
  to 201,459 annually (future consolidation may
  also occur)

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4.3 Microsoft Roadmap

• History BCCs technical staff has
  supported
• Novell/NetWare/Grou
  pWise for 20 years
• Future Next generation 2007 and
  beyond .
• Microsoft/Windows/Exchange
• Collaboration Systems, Campus, and Web teams
  working together .
• Computer Science
  training our technical staff
• STI Aligning with ITs
  Strategic Technology Initiatives 1,2, 6
• Success Factors Professional Development and
  Training,
• Communication,
  Technology Standards Compliance
• Cost Savings Campus Staff and Computer
  Science partnership
• 32 students IT Costs - 68K vs. (213k or
  304k)
• Cost savings / difference 145k or 236k

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Unified MessagingIncreasing Organizational
Productivity

• One inbox to retrieve all messages
• Message access via phone or PC
• Listen to email over an IP telephone
• Check voice messages from the Internet
• Increases employee productivity
• Streamlines communications

Voice Fax E-mail
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VoIP and Customer Support

• Call centers can be located across campuses
• Calls can be routed to handle efficiency
• Very flexible in design
• Return calls with the press of a button
• Scheduled Call Back option for caller
• Estimated Time to Answer including que depth
• Please hold, your call will be answered within 3
  minutes
• Call volume historical reporting tracking

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Web Presence Usability Redesign
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Portal Strategy
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FCCSC Member Colleges

• Member Colleges
• Okaloosa-Walton College
• Tallahassee Community College
• Polk Community College
• Indian River Community College
• Palm Beach Community College
• Broward Community College
• Miami-Dade College
• Associate Members
• Mercer County Community College - New Jersey
• Louisiana State University - Shreveport

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6.1 FCCSC System Enhancements

• Current baseline Applications
• Student Facilities
• Security Financial Aid
• Finance Personnel/Payroll
• State required data bases
• Summary of 2007 Port
• 28 Projects member colleges requested
• 671 change requests
• 2252 new or changed programs

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Business Intelligence
Last month, average cost of sale for Industrial
Widgets in the Southwest is 3,543
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5.2 Research Success Modeling

• All Learning Communities for BCC
• Holistic Advisement
• KCC Replication project
• Course Prescription
• Block Scheduling
• AtD Cohort followup
• Title V Coop and Solo grants
• Tech Ed Program Retention/Success

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2.1 Document Output Management
A Paperless Office?

• Electronic web applications
• Scanned images document retention
• No more mainframe greenbar reports
• E-forms with built-in workflow
• Consolidation of products in progress!