Zero Touch Provisioning

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Zero Touch Provisioning
Every Bit IP
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Agenda

• Overview of Zero Touch Provisioning (ZTP)
• ZTP in PANS
• Issues with ZTP in BAN
• Possible ZTP solutions for BAN
• Deployment Example

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What is Zero Touch Provisioning (ZTP)

• Theory
• Automated subscriber and service provisioning
  system (SSPS)
• Subscribers and services are created with the
  bare minimum human intervention
• Practice
• Largely automated SSPS with human intervention
  required
• Full automation is can be
• Uneconomical
• Insecure

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ZTP in Dial-Up over Plain Old Telephone Service
(POTS)

• ZTP for Dial-Up access has existed for a number
  of years
• Pre-paid
• Subscription
• It is rather easy to implement as there is no
  requirement to configure NEs

Credit Check
Subscription
Web
Billing System
RADIUS
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Issues with ZTP on DSL (PANS)

• Subscriber line patching and qualification
  between MDF and DSLAM is largely a manual process
• DSLAM and ATM (if present) may need to be
  provisioned for each subscriber
• Subscriber self installation not always
  successful
• Truck rolls are a necessity for installations
  where
• New copper runs are required
• POTS splitter installation
• CPE installation failure

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Implementing ZTP on BAN
OSS

Subscription
L2 NMS

• Receive subscription
• Enable layer 1/2 access
• Enable layer 3 service
• Gather accounting data
• Monitor and bill service

L1 NMS
Service Activation Server
RADIUS
ATMTDM
IP Core
ATMTDM
IP Edge
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Opportunities in BAN

• Ability to provide more than 1 service
• Opportunity to up sell additional services
• Broader revenue streams
• Examples
• 128 / 256 / 512 / 1024 kbps Internet services
• Multimedia on Demand
• Application on Demand
• VoIP, Video conferencing
• Captive Portal
• Flexible and open service activation interface

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Opportunities in BAN (2)
Multi Service offering Over Broadband Access
Networks
Lease Lines
Dial Up
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Service Activation Interfaces

• 1st Generation
• Single service
• Activated during subscription
• 2nd Generation
• Multiple services but only 1 available at any one
  time (OR model)
• Activated during log on
• 3rd Generation
• Multiple services, any available at any time (AND
  / OR model)
• Activated any time

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Putting it Together Overview
Order
CustomerOrders

Web
OSS ordering system
Provisioning Workflow
LDAP
L1/L2 SMS/NMS
CPE delivery Truck Roll
Edge Router
Billing System
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Putting it Together Network Configuration
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Putting it Together Service Configuration
3rd Generation HTML based Service Activation
Interface
LDAP
LDAP
L D A P
RADIUS Accounting
OSS
COPS
RADIUS Server
Usage Records
Billing System
RADIUS
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Putting it Together Accounting and Billing
RADIUS Server
Usage Records
Rated Records
Subscriber Data
Bill
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Summary

• ZTP allow operators to reduce manpower cost in
  customer acquisitions
• ZTP allow operators to easily roll out multiple
  services over a single Broadband Access Network
• 3rd Generation Subscriber Service Activation
  Interface allows zero touch provisioning and
  activation
• Advantage for operator
• More services - broader revenue base
• ZTP faster service rollout and customer
  commissioning
• Advantage for subscribers
• Choice of services and when they want it

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Every Bit IP
Thank You
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