Coaching For Performance Clare Walker

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Coaching For Performance Clare Walker Danny
WestCoaches Facilitators
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Defining Coaching

• Coaching is the process of enabling an
  individual to identify internal and external
  barriers to their progress, and replace them with
  authentic and effective strategies that create
  successful outcomes.

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Coaching in Action.

• Gets results and enables individuals to achieve
  success.
• Improves productivity and employee effectiveness.
• Identifies personal and professional goals and
  targets.
• Maintains focus and commitment.
• It stimulates, encourages, motivates and
  inspires.
• Personal space to explore, problem solve,
  strategise and get creative.
• Empowers individuals to function at their fullest
  potential.
• Is confidential.

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Coaching Vs Mentoring

• Coaching
• Coaching fees
• Recipients know coach is independent,
  objective, and confidential
• Independent coach will always be reliable,
  and provide ring-fenced time just for the
  coaching recipient.
• Mentoring
• Can be made part of existing staff roles
• Recipients can fear lack of
  confidentiality/political reprisals, and fail to
  make progress
• The programme may fall victim to other
  issues/lack of champions within the organisation

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Coaching Example Outcome

• CASE STUDY ONE
• Middle manager
• Productivity issues and low morale
• After coaching, disclosed dyslexia
• Now at board level, with uniquely creative
  perspective

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Potential Issues..

• Working in pairs, identify one real issues or
  situation within your organisation in which
  coaching might be utilised.

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Executive Management Issues.

• Confidence
• Communication
• Conflict
• Maintaining commitment and
• energy levels
• Business challenges, climate, culture and systems
• Leadership Management style, charisma,
  presence, influence and impact
• Career direction and promotion

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Coaching Example Outcome..

• CASE STUDY TWO
• Middle manager with long experience, in charge
  of team.
• Acquired disability created fatigue
• Coaching enabled her to gain confidence/ask for
  help
• This employee and her experience remained in post

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Identifying Coaching Outcomes or Benefits for
you..

• Working in pairs, identify x1 potential outcomes
  of coaching for you in your current role?

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Coaching Outcomes..

• Builds confidence
• Action plan
• Identify and achieve goals and targets
• Increase personal and professional insight and
  self awareness
• Problem solve
• Identify developmental needs
• Develop skill sets
• Increase productivity
• Manage employees and teams
• Assist in change management

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Disability Equality Access..

• Coaching is accessible to all and can be
  delivered through
• Email
• Telephone
• Verbal communication, Signing, Palantypist,
  Braille
• Coaching is always delivered at the
  individual pace of the client and is always based
  on the individual clients need, having an
  awareness of disability issues and making
  reasonable adjustments is a prerequisite to
  coaching service excellence.

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Disability Equality Issues Raised by Coaching..

• Disability Barriers
• Societies Expectation (The Social Model)
• Meeting Business Cultural Norms Expectations

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The Business Case For Coaching..

• Enhanced performance and productivity.
• Increases Sustains Motivation Morale
• Utilises clients professional potential.
• Employee retention and/or clarity of direction.
• Attracts high-calibre employees from elsewhere.
• Helps to prevent costly burn-out.
• Costs far less than it generates.

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Conclusions Close

• What is my next step?
• Any other questions?
• Experiencing coaching will enable you to
  decide on your coaching future.
• Thank You