The Top 10 Problem Participants

1
The Top 10 Problem Participants
2
(No Transcript)
3
No. 10
Mr. Sleepy
4
(No Transcript)
5

6
(No Transcript)
7
Also Mr. Dead Bored
8
No. 9
Mr. Angry or Argumentative

• Mr. Angry or Argumentative

9
L. A. C. E.

• Listen without interrupting
• Acknowledge where the are coming from
• Clarify and get them talking (refine and restate)
• Explain

10
Mr. Cynical
No. 8
11
Also Mr. Why am I here?
12
Mr. Expert
No. 7
13
Mr. I just have to step out to do something very
important
No. 6
14
No. 5
The Talker or Texter
15
No. 4
Mr. Chatter Box
16
No. 3
Distractive Questions
17
No. 2
The Lasy Group
18
No. 1
Mr. Sorry Im Late Again
19
Youre a Hero
20
Mr. Rather Not Be Here
You got away with it again!
21

• QUESTIONS