Presenters

1
Presenters

• Connie Ferrell - VCU WIPA National Training
  Center
• Jennifer Baier - Goodwill of Central Arizona
  Phoenix AZ
• Dennis Born Supported Center For Mental Health
  Anderson IN

2
Discussion Question 1

• To what extent do ENs and WIPAs share a common
  mission?
• Are there factors that sometimes make it
  difficult to pursue this shared mission?

3
ENs are all about Partnerships

• Job seekers are much more likely to achieve and
  sustain a work goal when fully informed about
  work incentives
• Work incentives information isnt
  enoughbeneficiaries need benefits-related case
  management
• ENs are job specialiststhey need a partner who
  is a work incentives specialist

4
WIPA is all about Partnerships!

• To support the work efforts of beneficiaries, the
  WIPA initiative must be fully integrated with
  employment and support services in the community
• CWIC's must be familiar with the employment
  services and resources in the community, and
  should partner and maintain strong working
  relationships with these agencies

5
What Can WIPA Do To Facilitate EN Functions for
Shared Customer Base?

• Provide work incentives fact sheets, brochures,
  business cards
• Invite staff to any in-service opportunities to
  enhance conversational knowledge of work
  incentives
• Act as consultant to staff to enhance effective
  work incentives support

6
What Can ENs do to Facilitate WIPA Functions for
Shared Customer Base?

• Provide short in-service about services, etc to
  CWICs
• Equip CWICs with brochures, business cards,
  application forms, etc
• Provide contact info of a go to person to
  expedite problem-solving, etc
• Encourage participants to use WIPA services
• Integrate benefits-related support strategies
  into IWP

7
Building Collaboration

• Understanding each others agencys goals,
  operations and services
• Complimentary goals/values
• Support from management
• Scarce resourcesinterdependency
• Mutual planning
• Frequent opportunity for information exchange
• Capacity for data management and sharing of
  outcomes

p.404-405
8
Collaborative Relationships Depend on
CommunicationNo Communication..No Relationship!
9
Discussion Question 2

• What barriers to effective communication exist
  between ENs and WIPAs?
• Are there misconceptions that exist in our
  understanding of each others roles and
  intentions?

10
Discussion Question 3

• What strategies have you developed in your local
  community to improve communication between ENs
  and WIPAs?
• How well are these strategies working?

11
Discussion Question 4

• Do you conduct coordinated outreach or
  information sessions for Ticket holders?
• How are those developed and conducted?

12
Discussion Question 5

• What actions, if any, could SSA take to improve
  communication and coordination between ENs and
  WIPAs?