GRAINGER

1
GRAINGER

• Motivating Others
• Mary Rickards
• Kristi Ferrin
• Holly Marsh
• Danny Fisher
• Josh Markham

2
GRAINGER HISTORY

• Founded by William W. Grainger in 1927
• Started out as a wholesale electric motor sales
  and distribution business
• Sales in the early years were done by
• Mail order
• Post cards
• 8 page catalog

3
History Continued

• In 1933 W. Grainger opened a new branch in
  Philadelphia
• In the last 80 years they have grown to more then
  425 branches
• All locations are within 20 minutes of large
  businesses and government facilities

4
History Continued

• The customer relationship
• There are three different ways that customers can
  get product still
• Grainger stores
• Grainger catalog
• www.grainger.com

5
Kristis Slides

• Current Benefits and motivation

6
R.O.A.D Warriors

• Retired On Active Duty- Fulfilling time, not
  extending themselves
• 7 employees
• Employed 15 to 25 years

7
Road Warriors

• Handle incoming orders
• Phone
• Walk-in customers
• Potential to increase sales and income

8
Road Warriors

• Need motivation but how?
• Incentives worked before
• Free Lunch
• Goals, rewards, discipline, challange

9
Slicks Slides

• Employee Action Committee

10
Danny
11
Danny
12
Danny
13
Danny
14
Conclusion