SEG3560: Course Review

1
SEG3560 Course Review

• It is important to know the main EC concepts and
  technologies.
• It is a close-book exam.
• One A4 page (double-sided) is allowed to take
  into exam.

2
Overview of Electronic Commerce and Electronic
Commerce Technologies

• e-commerce definitions and concepts
• EC classification
• typical EC business models

3
E-Marketplaces Structures, Mechanisms,
Economics, and Impacts

• e-marketplaces
• types of e-marketplaces
• auctions
• types of auctions and list their characteristics

4
Retailing in Electronic CommerceProducts and
Services

• e-retailing business models
• sample e-retailing services
• benefits of e-retailing

5
B2B E-Commerce Selling and Buying in Private
E-Markets and Public B2B Exchanges

• basic types of B2B EC
• sell-side e-marketplaces
• buy-side e-marketplaces and e-procurement
• supplier aggregation model
• group purchasing and buyer aggregation model

6
Consumer Behavior, Market Research,
Personalization, and Advertisement

• consumer behavior online model
• one-to-one marketing and personalization

7
eCRM, Support Services for E-Marketplaces, Data
Warehousing, Data Mining

• CRM, its methods, and its relationship with EC
• concepts of data warehousing and data mining

8
Order Fulfillment, ERP, E-Supply Chains,
Collaborative Commerce, Intrabusiness EC, and
Workflow Systems

• ERP and its relationship with EC
• SCM and its relationship with EC
• order Fulfillment

9
EC Technologies Building EC Applications on the
Web, Database Technologies, XML, and Web Services

• Web architecture for building EC applications
• databases and its relationship with EC
• XML basics and well-formedness

10
Electronic Payment Systems

• the payment process
• money
• banking systems
• clearance and settlement
• gloss and net settlement, and payment graph
• octopus card and settlement

11
Mobile Technologies, Mobile Commerce, Pervasive
Computing, and RFID

• basics of wireless network
• RFID and octopus card

12
Cryptography, E-Commerce and Network Security

• EC security issues
• basic EC security technologies