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Computer Services Overview

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Free High quality color & laser printing. Smart Classrooms. Room 112, 113, 114, ... Cherry & White Pages. or - Temple Help desk at Ground Floor Wachman Hall ... – PowerPoint PPT presentation

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Title: Computer Services Overview


1
Computer Services Overview
A look at the computing facilities available at
The School of Business and Temple University
Presented by Zeke Moctezuma , Computer Services
2
Agenda
  • Types of Computers at Temple
  • Computer facilities at FSBM
  • Smart Classrooms
  • Other Temple Labs near by
  • Multi-User systems at Temple
  • Help Desks at Temple
  • Temple Seminars
  • Wireless Configuration

3
Types of Technology at Temple
4
Types of tech.
  • Desktop PCs, Macs Laptops (depends on the
    School or building)
  • Provide access to word processing, spreadsheet,
    database, presentation, and other applications
  • Provide access to Temples Specific software
    programs (business programs)
  • Laptop surf stations at Tuttleman and Speakman
    lounge
  • Register Mac in Speakman Room 30 or 28
  • Wireless Access in Most buildings

5
Computer facilities at The Fox Business School
http//sbm.temple.edu/it/facilities.html
6
Lab 26 and 27 (Teaching Labs) Multimedia
Instructional (Hours depend on availability
when not in use for classes.)
  • Hours
  • Open Monday to Friday 800 am to 800 pm Closed
    on Saturday and Sunday
  • Equipment
  • 35 Pentium 4 networked PCs in each room with
    Projection system, Audio and Video capabilities.
  • --Windows XP Pro Classroom Lab -Lab hours
    depends on class schedule
  • Zip drive, CD-Rom access to Jump drive
  • Statistical software and business software
  • Full Internet Access
  • Free Laser Color printing.

7
Lab 29 Biz Tech Server Lab
  • Hours
  • Hours 800 am - 800 pm Mon. to Fri
  • (by request from MIS Dept.)
  • Equipment
  • (Special Projects Lab reserved for MIS students
    or Special projects)
  • Every station has an IBM Workstation and server

8
Lab 6 Open Lab
  • Hours
  • Mon.-Fri., 800 am to 800 pm
  • Sat 900 am - 500 pm
  • Equipment
  • 44 Pentium 4 Workstations with Windows XP Pro
  • Full Internet Access / IE MSN Messenger
  • CD-ROM, Zip drives and Jump Drive Access
  • MS Office XP Pro
  • Business and Statistical programs
  • Free High quality color laser printing

9
Smart Classrooms
  • Room 112, 113, 114, 115, 214, 215
  • Temple has 7 levels of smart room!

10
Other Temple Labs near by
http//www.temple.edu/cs/labs/index.htm
11
Paley Library Scholars Information Center (SIC)
  • Hours
  • Mon. - Thu. 800 am - 1130 pm
  • Friday 900 am - 730 pm
  • Sat 900 am to 600 pm
  • Sun 1200 to 1130 pm
  • Equipment
  • 88 PC desktops w/ MS Office XP Pro and
  • 10 Macs
  • Full internet access, Industry research
    databases
  • Laptop Loaner Program at Circulation desk

12
Tuttleman Learning Center(next to Paley)
  • Hours
  • Monday Thursday (open 24 hours)
  • Friday (100pm to 730pm)
  • Sat. (900am to 630pm)
  • Sun (1200 to 800pm)
  • Equipment
  • Instructional Classrooms
  • 4 PC Labs w/36 PCs
  • 2 Mac Labs w/36 Macs
  • 88 Pcs and 10 Macs (public use)
  • 70 Laptop Surf stations

13
Student Computing Center SCC WACHMAN HALL,
Ground Floor
  • Hours
  • Mon.- Fri. 830 am to 500
  • Equipment
  • 40 PCs, 46 Macs

14
Other Temple Computer Labs
  • Center City Campus (SIC) 1515 Market St.
  • Hours 1000 1000pm
  • 4nd floor Computer Lab Room 404 (open lab)
  • 30 PCs general software
  • 6th Floor Computer Lab Room 621
  • 35 PCs
  • Contact Kenneth Ward  Computer Lab Manager for
    local support
  • 215-204-2686 or 215-204-1521 4th floor
  • email kenneth.ward_at_temple.edu
  • MBA Business Office Center 6th Floor 624
  • Wireless Access throughout building
  • 6 Dell P4 computers
  • 2 scanners, Fax Machine copier
  • 1 Laser 1 Color Printer
  • 2 Video Conferencing stations with PC video
    cameras

15
Multi-User systems at Temple
16
Multi - user systems at Templefor Email and
Research
  • To Open AccessNet Account
  • Go to http//accounts.temple.edu
  • TU Portal (Web based) https//tuportal.temple.edu
  • Provide access
  • TU Mail
  • Blackboard
  • OWLNet
  • Diamond Dollars
  • Cherry White Pages
  • or
  • - Temple Help desk at Ground Floor Wachman Hall
  • - FSBM Computer Services Speakman Room 30

17
Internet Access from Home
  • PPP for Windows
  • (check out the help yourself site)
  • Will enable you to run TCP/IP protocol software
    Free from home over the modem through Dial-Up

18
Help Desks at Temple
19
FSBM Help Desk
  • Fox School of Business, Computer Services
  • Hours
  • 800 am to 530 pm, Mon. - Fri.
  • Support
  • Phone 215.204.6597 or 215.204-5137
  • Walk-in Room 30 or 28 Speakman Hall (basement)
  • Email help_at_sbm.temple.edu
  • URL http//sbm.temple.edu/it
  • or check us out at the technology link from
    http//sbm.temple.edu

20
Help Desk
  • Computer Services Help Desk,Wachman Hall, Ground
    Floor.
  • Hours
  • 830 am - 500 pm
  • Support
  • Phone 215-204-8000
  • Walk-in 900 am - 430 pm
  • E-mail helpdesk_at_temple.edu
  • Web URL http//www.temple.edu/cs
  • Extensive Support (bring your laptop in)
  • New Live Chat support http//www.temple.edu/cs/he
    lpdesk/contact/index.html
  • New Help yourself Center http//www.temple.edu/c
    s/helpdesk/helpyourself.html

21
Temple Seminars
22
Free Computer Seminars
  • Seminars
  • Approx. 2 hour sessions.
  • Covering PC/ Mac fundamentals to advanced
    software packages
  • To attend fill out registration form and submit
    at Main Help Desk (Computer Bldg.)

23
Free Documentation
  • Educational Bulletins
  • General Bulletins and Quick Reference Guides
  • Bits PCs newsletter
  • computer newsletter lists the details of the
    seminar schedules and descriptions
  • 4 times a year, helpful tips and seminar
    schedules, technology trends, available at most
    help desks
  • Computer Guidebook
  • in-depth detail of all computing resources at
    Temple.

24
Wireless Configuration
  • Register Mac Address
  • http//www.temple.edu/cs/wireless
  • Enable Wep key
  • 8ac93b0237f9ead187fde45815
  • Configure Proxy
  • http//www.sbm.temple.edu/laptop/updates.html

25
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