Valuebill

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Valuebill
A Local e-Government National Project
Barry Tuckwood, Project Manager barry_at_tuckwood.co.
uk
www.newham.gov.uk/valuebill
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Agenda

• Becoming a trailblazer - Costs and Benefits
• What is Valuebill?
• What are the benefits to the Pilots?
• What is in the Starter Kit
• What do LAs need?
• What support will there be?
• How might they go about it?
• QA

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What does Valuebill Provide?The Future Process
Electronic Data Exchange
CT/NDR
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Background

• Why it is being carried out
• Addressing the issues
• Needs and Benefits
• What we are doing
• How we are doing it

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Why is it Being Carried Out? - Are you getting
enough?

• To improve receipts for Council Tax and
  Non-Domestic Rates.
• Domestic rates 13.6Bn. 4 uncollected.
• Non Domestic 14.4Bn. 2 uncollected.
• To provide greater equity
• To identify any omissions 1?
• Improve information of changed and new properties
  for local taxation

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Becoming a trailblazer - Costs and BenefitsWhy
do it?

• Valuebill supports all service areas which
  require accurate property data.

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Priority Service Areas

• Schools
• Community
• Democratic renewal
• Environmental quality
• e-Procurement
• Payments
• Libraries, Sports Leisure
• Transport
• Benefits

• Support for vulnerable people
• Supporting new ways of working
• Accessibility of services
• High take up of web-based transactional services
• Making it easy for citizens to do business with
  the council

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Customer Needs

• Joined up information and single point of service
  access

• More accessible rating and council tax info for
  home buyers

• Faster local taxation valuation services for
  citizen and business purchase

• Fair and complete collection of taxes

• Transparency for modernisation of local
  taxation, making valuations better understood and
  accepted without need to appeal

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Local and National Government Benefits

• Increased rate of collection/equity

• Staff time saved

• Building control completions information used to
  trigger local taxation

• Early warning info from planning applications to
  VOA

• Seamless and fully automated electronic processes

• Improved policy targeting for housing and other
  benefits. Enhanced take up

• VOA Local Taxation modernisation / transparency

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What are the Costs and Benefits?

• Costs
• Project Team Time
• Technical/Software changes
• Benefits
• Identifying all rateable properties
• Increasing the speed of changes to data to enable
  improved collection
• Improving the effective use of staff time on data
  input and retrieval
• Identification of new properties
• Improved data management
• Duplication minimised

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What is Valuebill?The Problem

• Data is currently disjointed and often repetitive
  and manual

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Addressing The Issues

• At least 40 address lists in each authority

• The UK address-base is poorly defined

• Royal Mail Postal Address File is designed for
  mail delivery 20m letterboxes vs 30m
  properties. Addresses for non postal
  addressable objects

• Lack of consistent data collection methodology

• NLPG has adopted industry sponsored British
  Standard 7666

• Lack of standards and linkage protocols

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Addressing The Issue
Manor House 15-19
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23-25
27a
29b
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Church Street
14-18
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24-36 Imperial Mansions
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Addressing The Issue
Every individual occupier needs services They
should all pay for those services Lets look at
all the occupiers on just one floor

Manor House 15-19 Church Street
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Addressing the issue
Every unit has its own National Land and Property
Gazetteer Unique Property Reference Number

Refuse Collection
298877765401
223877765476
Emergency Services
Social Services
109877765413
Planning/use
989877765325
Electoral Roll
899877765561
Housing Benefit
Ownership/ Leases/licences
Council Tax/ Rates
Manor House 15-19 Church Street
Rights of passage
Gas, Water Electricity Supply
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Data FlowsExisting Process Defined by VOA
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A SolutionCommon Source and Clear Continuity

• Valuebill links up LA address data and VOA data.

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Data FlowsFuture Process Defined by VOA
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What is Valuebill?

• Data matching LAs to LLPG to NLPG to VOA
• New field in VOA database for NLPG Unique
  Property Reference Number
• New electronic process development within LAs and
  VOA for local taxation
• New processes for data collection

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What are we doing?

• Establishing data flow requirements and data
  standards
• Disseminating standards and protocols
• Improving data flows internally in Local
  Authorities
• Linking Billing Authorities to LLPGs to NLPG to
  VOA

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How is Valuebill Being Carried Out?

• Data matching within LAs to embed LLPG address
  references for local taxation
• Data matching LAs to LLPG to NLPG to VOA
• New electronic process development within LAs and
  VOA for local taxation
• XML Schema to enable databases to talk to each
  other
• Starter Kit to enable rollout
• Capturing Issues and Solutions to use
• Case studies from the 10 Pilot authorities

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How?

• It joins up Local Address Data with VOA data
• It uses the Gazetteer
• It develops the Gazetteer from internal data
  sources
• The Gazetteer becomes an organisational resource

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What are we producing? What is in the Starter Kit?

• Business Case
• Benefits
• Costs
• Project Plan
• Processes
• FAQs
• Case Studies
• Supplier Aspects

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The schema

• Schema in XML for data transfer
• Open for suppliers to use
• Currently being reviewed by suppliers and VOA

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What do LAs need to do?

• Understand their internal processes
• Understand their use of address databases
• Commitment
• A team approach

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What does that mean for participation?

• Good Local Gazetteer
• Means to extract data from the systems
• Consistent approach for creating new addresses
• LLPG to be a common corporate resource
• Facility for including alternative addresses
  which are regarded by individual departments as
  the legal address

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What will change?

• Processes for data collection
• Data management
• Internal and external relationship management
• LAs internal
• LA VOA
• LA NLPG
• LA Suppliers
• LA - Customers

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What specifically will this mean?

• Prevent uncontrolled address creation
• Minimise address databases
• Change data transfer

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What are the keys to avoiding duplication?

• Ensure compliance with address standards
• Review address management
• Build on what is already in place
• Focus on the Local Gazetteer

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Enhance the LLPG It becomes the central source

• Data matching internally
• Data matching with VOA through NLPG
• Data amendments

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What else can we do to be involved?

• Provide Ideas for the Starter Kit

• Comment on the Starter Kit

• Discuss with others in your LA Target audiences
  for developing the rollout are

• Regional groups
• E-champions
• Chief Executives
• Finance
• Head of Council Tax
• Head of Business Rates
• Head of Local gazetteer
• The Leaders the Members

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What support will there be?

• Project Management support
• Practitioners from the Pilots the Partners
• Technical support
• Starter kit on CD/DVD
• Access to cross-reference tables for data
  matching
• Clear process for development

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Partners
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How might LAs go about it?

• Review
• Existing processes
• Existing databases
• Identify key databases for addresses
• Review relationship with Local Gazetteer
• What about the technical side?
• Identify your key suppliers
• Review the schema
• Note that Valuebill is already talking to
  suppliers
• Clarify the functions to involve
• Confirm the Project Team

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Valuebill Project TeamAn example

• Head of Information Management
• Head of Revenues
• Local Taxation Manager
• Business Analyst (Project Manager for GIS and
  LLPG)
• LLPG Manager (Valuebill Project Manager)

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Thank you

• Questions

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Where To Get More Info.

• Valuebill_at_idea.gov.uk
• www.newham.gov.uk/valuebill
• www.nlpg.org.uk
• www.idea.gov.uk
• www.odpm.gov.uk