Creative People Management

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Creative People Management

• Anthony L. Williams, CGCS
• Stone Mountain Golf Club

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Management is all about...PEOPLE
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Creative People Management is seeing the
opportunity for greatness within each person and
supporting daily actions that lead to excellence.

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Eight Steps to Creative Management Excellence

• Focus on Strengths
• Develop Ordinary Excellence
• Live an Empowered Action Statement
• Cultivate Synergy
• 113

• 5) Establish Goals and Strategies as a Team
• 6) Serve Others
• 7) Celebrate Milestones
• 8) Tell the World about
• Your Adventures

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Focus on Strengths

• Catch someone doing something right
• Develop Teams for important tasks
• Hire/delegate to staff
• projects that improve
• efficiencies.

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Develop Ordinary Excellence

• Meet Budget Goals
• Be on Time
• 3) Offer quality playing
• conditions
• Meet Deadlines
• Keep accurate records
• Federal, State and Local compliance

• You must meet or exceed any property or company
  policies that are expected.
• These basic items are the Cornerstones that
  secure the foundation of success for you and your
  team.

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Live an Empowered Action Statement

• Be an Environmental Leader in the Golf Industry.
• Be a CGCS in word and deed.
• Be the safest and most productive staff in our
  company, State, Region, Country etc

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Cultivate Synergy

• Win Win situations.
• Productive Teams
• Innovative Partnerships.
• Achievements that build upon each other
• such as,
• EMPgtCACSPgtELGA

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Establish Goals and Strategies as a TEAM!

• 1,3 and 5 year goals
• Personal and group
• goals should be in harmony.
• Publicize your goals to keep you focused on
  results.
• Start small and think
• BIG

• General Rules
• Everyone must have goals.
• Everyone must help others reach their goals.
• Lack of funding is no reason to down size a goal.
• Just because it has not been done does not mean
  it can not be done!

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Serve Others

• Community Service
• Industry service
• Earth Day activities
• National Golf Month
• Your Course as a
• Classroom
• Become an expert and then teach others

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Celebrate Milestones

• The reaching of a milestone whether small or
  large should be celebrated and used as a reminder
  of what is possible when great plans combine with
  great effort.
• Mark the Day!

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Tell the World about Your Adventures

• Become a
• Public Relations Ambassador for your
• operation
• Seek the press
• Write and speak as often as possible
• Find and/or become a Mentor

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Creative People Management Actual Results

• Back to Back National ELGA awards
• Overall ELGA winner
• 2007 Because Green Matters Award
• Back to Back Marriott Golf Grounds Manager of the
  Year
• Back to Back Crystal Achievement Awards
• PGMS Green Star Grand Award
• 2007 Golden Wrench Award winner

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J.W. Marriott 2008 Award of Excellence
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Questions???
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