Nonverbal Communication

1
Nonverbal Communication

• Using Nonverbal Communication to Create a
  Professional Image

2
Characteristics of a Positive Professional Image

• You can achieve all of these with nonverbal
  communication
• Confidence
• Poise
• Assertiveness
• Immediacy

3
Image that Projects Confidence

• Strong voice
• Attentive attitude
• Positive attitude

4
Image that Projects Poise

• Keep your cool
• Read situations and act appropriately.
• You are in control of yourself.
• You can handle a variety of situations without
  seeming uncertain.

5
Image that Projects Assertiveness

• Having a strong sense of purpose.
• Not allowing others to treat you unfairly.
• Conveying logical reasoning
• Commanding respect
• Not being aggressive, but simply standing up for
  yourself.
• Using tact and persuasiveness.

6
Image that Projects Immediacy

• Approachable
• Friendly
• Open
• Pays full attention to present situation
• Immediacy, when combined with Confidence, Poise,
  and Assertiveness Professionalism