SDDC 2005 Symposium

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MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION
COMMAND
Passenger Travel the New Normalcy
Ms. Brenda German CHIEF, PASSENGER PROGRAMS BRANCH
SDDC 2005 Symposium 25 28 April 2005
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PANEL AGENDA
I. Military Bus Program and Passenger Safety
Inspection Program Government Panelist
Ms. Maureen Rinehart Military Bus Program
Industry Panelist Mr. Robert Watkins,
Vice President, Transportation Safety
Consolidated Safety Services, Inc. II. US
Government Car Rental Program Government
Panelist Ms. Christine Braswell
Government Car Rental Program III. Travel
Security Government Panelist Mr. Bruce
Stoker Transportation Security
Administration
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MILITARY BUS ROGRAM
MS. MAUREEN RINEHART PASSENGER PROGRAMS BRANCH
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AGENDA

• Background
• Policy/Guidance
• Procurement Procedures
• Program Challenges
• Passenger Surface Inspection Program

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BACKGROUND

• 1961 the Secretary of Defense issued
• guidance for centralized control of all
• DOD passenger charter movements
• 1995 the Defense Transportation Regulation
• (DTR) decentralized the routing authority

The Military Bus Agreement was established as
the standard of service
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POLICY/GUIDANCE

• Provisions for Bus movements are in Chapter
• 104 of the DTR, Part 1, Passenger Movements
• Only bus companies with agreements on file
• with SDDC will be used

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PROCUREMENT PROCEDURES

• Two ways to process movement requirements
• Group Operational Passenger System
• (GOPAX)
• Direct bookings with Carriers after receiving
• three (3) competitive bids
• The Carrier offering the best value service
• should be selected

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PROCUREMENT PROCEDURES

• Factors which influence selection are
• Sufficient equipment to perform the
• move
• Timely and responsible service,
• conduct and performance of operating
• personnel

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USE OF AGENTS/BROKERS

• Agents
• A third party that represents the carrier to the
  
• Government annotated in the carriers Military
• Bus Application with name and signature of
• Agent
• Payment is made directly to the Bus Carrier
• Agents may not act as Brokers

Carriers are not required to have representation
by an agent to receive solicitations or awards.
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USE OF AGENTS/BROKERS
Brokers/Brokering - The practice of a person,
company, or carrier acting as a middleman for one
or more other carriers when offering service for
Government requirements, without being annotated
as that specific carriers government
representative/agent
Brokering is not acceptable under the MBA
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PROGRAM CHALLENGES

• Visa Card Transactions
• Merchandise Category Codes
• Centrally Billed Accounts (Ghost Card)
• Suspended Accounts
• GTRs
• Visibility of locally arranged moves
• Use of DOD Approved carriers

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PASSENGER SURFACE INSPECTION PROGRAM

• Ensure Safe Transportation for DOD Travelers
• Mandatory bi-annual and no-notice inspections
• of all DOD Approved Carriers
• Approximately 500 DOD Approved Bus Carriers
• Consolidated Safety Services Contract
• Awarded 2005

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HOW CAN YOU HELP?

• TOs inspect buses at origin
• Written Complaints/Congrats
• Visibility of Locally arranged moves
• Utilize the Inspection Contract

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SDDC WEBSITE INFORMATION

• WWW.SDDC.ARMY.MIL
• Register for GOPAX
• Listing of DOD Approved Carriers
• Military Bus Agreement

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SDDC CONTACT INFORMATION

• Carrier Qualifications and Applications
• [phone]
• Bus Moves
• [phone]

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MILITARY BUS INSPECTION PROGRAM
MR. ROBERT WATKINS CONSOLDATED SAFETY SERVICES,
INCORPORATED
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MILITARY BUS INSPECTIONPROGRAM
WHY IS USING ONLY SDDC APPROVED PASSENGER MOTOR
CARRIERS GOOD BUSINESS SMART BUSINESS ?
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MILITARY BUS INSPECTION PROGRAM
UNDERLINING ISSUES RISKS
IMPACT OF DEREGULATION
Motor Carrier Population
Gander air disaster in 1987 claimed the lives of
257 military personnel
The May 10, 1999 Custom Bus accident claimed the
lives of 23 people. Was the worst bus accident
in our nations history.
2005 Motor Carrier Population is almost 700,000
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MILITARY BUS INSPECTION PROGRAM
UNDERLINING ISSUES RISKS
Deregulation
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MILITARY BUS INSPECTION PROGRAM
UNDERLINING ISSUES RISKS
FMCSA RESOURCES
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MILITARY BUS INSPECTION PROGRAM
FMCSA SOLUTION
SAFESTAT Introduced in 1997
Identify At Risk Motor Carriers
Safety Evaluation Areas (SEA)

• Safety Management
• Drivers
• Vehicles
• Accidents

DATA DRIVEN
REACTIVE not PROACTIVE
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MILITARY BUS INSPECTION PROGRAM
UNDERLINING ISSUES RISKS
INTRA state vs. INTER state
FMCSA has no jurisdiction over Intrastate commerce
How does that impact on the audit rating
process?
The CSS audit includes Interstate and Intrastate
collectively providing a Safety Performance
Rating on the carriers entire operation
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MILITARY BUS INSPECTION PROGRAM
UNDERLINING ISSUES RISKS
VEHICLE OUT-OF-SERVICE RATING PROCESS
FMCSA
Vehicle out-of-service rate of 33 is considered
SATISFACTORY
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MILITARY BUS INSPECTION PROGRAM
UNDERLINING ISSUES RISKS
Urban Carrier (Operates within 100 air mile
radius) Accident Rate of 1.7 or less SATISFACTORY
/ Accident Rate of greater than 1.7 UNSATISFACTORY
CSS
Three distinct levels of acceptable performance
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MILITARY BUS INSPECTION PROGRAM
SDDC Bus Inspection Program
Historical Perspective
Started in 1990
Over 6,000 CRs and 15,000 CMV Inspections
Conducted
Only One Loss of Life in 15 Years of Service
INTRA INTERstate Operations Collectively
Evaluated
Numerical (tiered) Safety Performance Rating
System
Focus On Safety Management Controls
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MILITARY BUS INSPECTION PROGRAM
SDDC Program Components
Application / Investigation
They Are Who They Say They Are
Pre-Qualification Off-Site Evaluation
Core Competency
On-Site Pre-Qualification Inspections
Follow FMCSA Standards of Evaluation
On-Road Performance Monitoring
Vehicle / Driver / Accidents
On-Site FTE Inspections
Bi Annual
Standard of Service Safety Inspections
Random No-Notice Vehicle / Driver Inspections
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MILITARY BUS INSPECTION PROGRAM
Mission Objective
To provide SDDC customers the ability to select
withconfidence, a passenger motor carrier from
DoDs national approved list who can, with the
highest degree of probability, provide safe,
secure, andreliable transportation services for
all military personnel
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U.S. GOVERNMENT CAR RENTAL PROGRAM
MS CHRISTINE BRASWELL PASSENGER PROGRAMS BRANCH
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• HISTORY CAR RENTAL PROGRAM
• In 1985, SDDC was tasked by the
• office of the Secretary of Defense to
• manage the DOD Car Rental Program
• In 1986, SDDC implemented the program
• and expanded it to include all federal
• government agencies
• Currently, there are 29 approved car
• rental companies doing business
• worldwide

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• THE AGREEMENT
• Covers the terms and conditions that
• governs the program and the rental of
• vehicles by Federal employees
• Covers the following areas
• Rates
• Benefits
• Reservations
• Employee identification and payment
• Authorized drivers
• Vehicles Covered
• Accidents or repairs

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RATES

• Ceiling Rates (domestic and international)
• Maximum rate a Company can charge.
• Rental rates can move up or down but can not
  exceed the maximum ceiling rate
• Rates
• Daily
• Weekly
• Monthly
• One-Way

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• RATES (Cont)
• Rates
• Must be in whole dollar amounts
• Not subject to advance notice or
• black out dates
• Guaranteed for 60 days from the
• time of reservations
• Rates are all inclusive and includes
• CDW (collision damage waiver)
• Liability Waiver
• No fee for underage or additional
• drivers
• Unlimited mileage

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• RATES (Cont)
• Exception Government Administrative
• Rates Supplement (GARS), state and
• local government fees, surcharges and
• taxes
• GARS Supplemental used to reimburse
• the car rental company for those costs
• incurred which are peculiar to doing
• business with the government

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• IDENTIFICATION AND
• PAYMENT
• Identification
• Travel Orders
• Travel Authorization
• Government Credit Card
• Payment
• Cash
• Personal Check or Credit Card
• Official Government Credit Card

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• AUTHORIZED DRIVERS
• Renter
• Fellow employees acting within the
• scope of their employment duties
• Fellow employees need not be listed
• on the rental agreement
• Government employees, age 18 or older

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• VEHICLES COVERED
• Economy
• Compact
• Mid-sized
• Full-sized
• Station wagons
• 7 Passenger Mini-van
• 15 Passenger Van (Limited)

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• WHAT TO DO IN CASE OF AN
• ACCIDENT
• Call the POLICE and get a copy of the
• police report (if applicable)
• Report the accident to the Car Rental
• Company
• Loss of or damaged to vehicles may
• be covered under the SDDC Car
• Rental Agreement

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• HANDLING BILLING PROBLEMS, COMPLAINTS CLAIMS
• Bring billing problems, complaints or
• claims to management at the renting
• location
• If the problem can not be resolved at
• step one, contact your agencys
• Transportation Office, or the company
• Government Representative
• Unresolved issues may be forwarded
• to SDDC

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• TRAVEL TIPS
• Usage of Commercial Travel Office
• Rent from a participating company
• and location
• Ensure that official rates are utilized
• Use type/class of vehicles that are
• offered under the program

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• TRAVEL TIPS (Contd)
• In case of an accident/emergency,
• contact car rental company immediately
• Contact the POLICE (obtain a copy of
• the report, if applicable)
• Complete company accident report
• (if required)

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U.S. GOVERNMENT TRUCK RENTAL PROGRAM
MS CHRISTINE BRASWELL PASSENGER PROGRAMS
BRANCH
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HISTORY

• On August 1, 2000, SDDC implemented the
• U. S. Government Truck Rental Program
• Currently, there are three approved truck
• rental companies doing business for the
• Federal Government

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BENEFITS TO THE GOVERNMENT 

• No fees for Collision Damage Waiver (CDW)
• No Additional Drivers Fees
• Unlimited Mileage
• No Under Age Fee (Minimum Age 21)

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TYPES OF VEHICLES INCLUDED
Pick Up Trucks Cargo Vans 10 Foot
Trucks 15 Foot Trucks 24 Foot Trucks
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TRUCK RENTAL RESERVATION INSTRUCTIONS 

• Make your truck reservation through the
  commercial
• travel office
• Exception Budget Group Inc.
• For reservations with Budget call
  1-888-633-3875
• You have a choice between rates
• Fixed rate with unlimited mileage
• Lower daily rate but with a mileage charge, or
• One-way rental rate which allows you to drop
  the
• rental in a different city over 100 miles in
  distance

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TRUCK RENTAL RESERVATION INSTRUCTIONS

• Account numbers for government rentals with
• Budget
• Variable Rate 56000012193
• Fixed Rate 56000012194
• One Way Rate 56000012509

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• FURTHER INFORMATION
• SDDCs WEBSITE ADDRESS
• WWW.SDDC.ARMY.MIL
• Located under the carriers and programs
• link
• Point of Contact [phone]
• or DSN 328-3008

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Surface Deployment and Distribution Command
Training Symposium

• Bruce Stoker, TSA Aviation Programs
• Bruce.Stoker_at_dhs.gov
• April 25-29, 2005

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Screening of Military Personnel in Uniform

• Do not use electronic check-in or kiosk.
• Present active military ID and travel orders to
  ticket agent.
• Selectee Status
• Remove uniform blouse, shoes, and any removable
  metal on pants and place in carry-on item or TSA
  bin.
• Understand Prohibited Items List.

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Prohibited Items List
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Prohibited Items List

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Prohibited Items List
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Prohibited Items List
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Prohibited Items List
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Prohibited Items List
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Transport of Weapons by the Unit

• The unit will declare weapons and ammunition to
  the aircraft operator.
• Weapons must be unloaded and collectively
  secured in a crate and banded or individually
  locked in a hard-sided case.
• Ammunition must be securely packaged.
• The unit representative will submit the units
  official travel orders and an inventory of
  weapons and ammunition being transported.
• The unit representative will certify to TSA in
  writing that the weapons are unloaded.

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Transport of Weapons by an Individual

• Weapons
• Must be screened using the same methods as for
  all other passengers.
• Declare the firearm to the aircraft operator at
  check-in.
• Firearm must be transported in a locked,
  hard-sided container.
• Only the passenger has the key or combination.
• Ammunition
• Must be securely packed in fiber, wood or metal
  boxes, or other packaging specifically designed
  to carry small amounts of ammunition.

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Military Law Enforcement Officers

• Military Law Enforcement Officers (LEO) and
  their escortees are
• exempt from screening.
• LEO must present badge, credentials, official
  government ID,
• and notice of flying armed document at the
  security checkpoint.
• LEO is considered armed by the TSA if carrying
  a prohibited
• item that is required to perform official
  duties.
• Individual who is escorting a prisoner while
  not carrying a
• prohibited item, must undergo screening.

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Special Consideration Screening

• If you are carrying a sensitive or fragile item,
  ask for a hand search or private screening.

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Wounded Veterans

• TSA has policies in place to help all individuals
  with disabilities.
• TSA is especially sensitive to wounded veterans
  returning from overseas.
• If the individuals injuries are not apparent,
  inform screeners of injured areas.

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Military Families

• TSA has authorized aircraft operators to issue
  gate passes to family members to pass through
  screening.
• The name of each individual must be processed
  like other passengers.
• All persons accommodated under this alternative
  procedure, must be subjected to screening.

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• Thank You for Your Cooperation!

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• QUESTIONS?