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PowerpointGCS
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... assistance with ORS and they will connect you with the ORS Help Desk at WorldCom. ... materials are stored or maintained by WorldCom, unless instructed by customer ... – PowerPoint PPT presentation
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Title: PowerpointGCS
1
Voice Teleconferencing Services
(VoTS) Interactive Teleconferencing Workshops Kar
in Ludwig, WorldCom Conferencing Frank Swick,
Diane Hammons, VoTS Customer Advocates
2
VoTS Interactive Teleconferencing Workshops
- Agenda
- Discussion and/or Demonstrations of
- Online Reservation System (ORS)
- NetConferencing
- Instant Meeting
- Participant Feedback
- Please provide feedback on whether
NetConferencing and Instant Meeting would be of
value to VoTS users.
3
Online Reservation System (ORS)
- ORS is a management tool that allows VoTS users
to schedule, modify and cancel voice conferences
via the Internet. - ORS was tested and approved by the VoTS user
community - ORS test users consisted of 58 users from 6 NASA
sites including NASA employees and contractors. - All test users providing feedback recommended
that ORS be made available to all VoTS users.
4
ORS Features
- Use the Internet to schedule audioconferences
without the requirement of special software. - http//www.e-meetings.wcom.com
- Schedule in real time
- Immediate web page and email confirmation
- Ability to modify, cancel or schedule Unattended
and Standard (operator assisted) Level
conferences
5
ORS Requirements
- To ACCESS the ORS
- Complete the online registration form to receive
a username and password. The form is located at
the VoTS web site - http//www.nisn.nasa.gov/Doc_Repos/vots/index.htm
l. - To USE the ORS
- Establish a connection to the Internet. (WCOM
recommends a LAN connection vs. a dial-up
connection.) - Use one of the following Internet browsers
- Microsofts Internet Explorer version 4.01 or
higher. - Netscape Navigator version 4.06 or higher
6
ORS Security
- User authentication user name and password
combination is validated. - The users password must be changed during first
log in and every 30 days. - The users password is revoked after the 4th
failed attempt. - The users account is deactivated after 90 days
of inactivity. - Encryption and Decryption of data is sent between
the client and the server (this is performed for
both the request and the response).
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ORS Support
- For assistance with ORS call the NASA Help Desk
at 1-800-424-9920 or 544-HELP (4257) at MSFC. - Tell the Help Desk Analyst that you need
assistance with ORS and they will connect you
with the ORS Help Desk at WorldCom. - A VoTS Customer Advocate will follow-up to make
sure your problem was resolved.
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ORS Support
- A presentation and documentation will be provided
to VoTS - ORS user training will be scheduled at a later
date.
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NetConferencing
- What is NetConferencing?
- An electronic meeting that allows VoTS users to
share presentations and documents on the Internet
while listening to an accompanying audio
conference - Supports 2 - 500 Participants
- Uses existing Internet access (LAN, WAN, Dial-up)
- NetConferencing is not an approved feature of
VoTS. Participant feedback will be requested to
determine if it will be available in the future.
10
NetConferencing
- Why use NetConferencing?
- Expands the reach of your meetings by letting
participants join without leaving their desks - Increases information retention by providing real
time color visuals - Host has control over what participants see
- Enhances current audio-only meetings
- Three levels of security
- Training/Certification provided
11
NetConferencing Specifications
- No special software required (plug-ins for
leader) - Java Enabled web browser
- Internet Explorer 4.01 or Netscape Navigator
4.01 - Any Internet access method (WAN, LAN, Dial-up)
- Separate phone line for audio
- Available only with Standard Level (Operator
assisted) conferences
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NetConferencing Features
- Net Registration capture key information
- On-Line Reservations schedule via the web
- Web Touring guided tour of the Internet
- These features are available with NetConferencing
but may not function through NASAs firewalls - Internet Chat chat openly or privately.
- Internet QA signal questions to host
- Live Demo share applications
- Internet Polling capture immediate feedback
13
How Secure is NetConferencing?
- Three levels of security
- Audio password
- NetConference name
- NetConference password
- Meetings can be monitored fulltime or
periodically - No customer meeting materials are stored or
maintained by WorldCom, unless instructed by
customer - Link-level encryption on dedicated circuits
between a client site and a WorldCom site is
technically possible
14
NetConferencing Demonstration
- This workshop is being delivered using
NetConferencing - Each participant accesses the conference by two
methods - Audioconference accessed by a toll free number
and pass code - Presentation accessed through the Internet
15
Instant Meeting
- Instant Meeting is a reservation system allows
VoTS users to schedule conferences using a
pre-assigned toll free telephone number and
personal identification number (PIN). - Instant Meeting is not an approved registration
method for VoTS. Participant feedback will be
requested to determine if it will be available in
the future.
16
Instant Meeting Features
- May be used to schedule Unattended Level
conferences only - The conference is controlled by the conference
leader, not an operator - Provides call leaders with their own fixed
dial-in numbers pass codes for all future
meetings - No reservations are required
- Two pass codes are required to initiate the
conference - Leader Participant
17
How Instant Meeting Works
- The VoTS user sets up a subscription with the
maximum number of ports required. - At time of meeting, your participants dial in to
the assigned toll-free or toll number and enter
the participant pass code. - The participants will hear music on hold until
the leader arrives. - When the leader dials in and enters the leader
pass code, the call will begin.
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Is Instant Meeting Secure?
- Yes! The dial-in number and participant pass
codes are useless without the leader pass code. - The pass codes are 6 digits (hard to hack), and
can be changed. - The call starts only when the leader arrives, and
ends when the leader hangs up. - If the leader doesnt dial in, the call
terminates after 20 minutes.
19
VoTS User Feedback
- Do you feel that NASA should offer
NetConferencing for VoTS Users? - Would you use NetConferencing?
- Do you feel that NASA should offer Instant
Meeting as an option for reserving voice
conferences? - Would you use Instant Meeting?
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