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Introduction to NetRoster Training Course TR-011.006

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Site shift rates can be over-ridden by staff shift rates. Sites - Other ... Staff shift rates over-ride site shift rates. Staff - Absence ... – PowerPoint PPT presentation

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Title: Introduction to NetRoster Training Course TR-011.006


1
Introduction to NetRosterTraining
CourseTR-011.006
  • Central Support Line
  • 0871 288 2101

2
Overview
  • NetRoster is a web based application. It can be
    accessed from any PC with an Internet connection
  • online.netroster.biz/your company name

3
The NetRoster Hierachy
  • Employers Your company and your sub-contractors
  • Regions Geographic splits, e.g. UK, North and
    South
  • Clients Your customers
  • Staff Guards
  • Sites Client sites

You can only appoint staff to sites that are in
the same region
4
Logging on
  • A license is used for each active member of staff
    in NetRoster
  • When licensing reaches 90 the licensing message
    will turn red and wed advise you to contact us
    and purchase more licenses

5
Part 1
  • Setting up NetRoster

6
Setting Up NetRoster
  • Employers
  • Regions
  • Clients
  • Sites
  • Staff

7
Employers
  • Your company details have been entered into
    NetRoster

8
Regions
  • What are your geographic splits?
  • Rememberyou can only appoint staff to sites that
    are in the same region

9
Clients
10
Sites
  • Compulsory fields
  • Site Name
  • Client
  • Region

11
Sites - Financial
  • Enter the hourly charge rates for the site
  • Note
  • Site shift rates can be over-ridden by staff
    shift rates

12
Sites - Other
  • Enter the site contract start and end dates

13
Sites Shift Templates
  • A shift template needs to be created for every
    shift you provide at the site
  • Call Freq how often staff need to call in
    during the shift
  • Type shift type (contracted regular shift and
    Adhoc one offs)
  • Use the Duplicate button to create additional
    shifts

14
Sites Shift Templates
  • Enter the hourly charge rates for the site
  • Note
  • Site shift rates can be over-ridden by staff
    shift rates

15
Sites Shift Templates
  • Enter the hourly charge rates for the site
  • Note
  • Site shift rates can be over-ridden by staff
    shift rates

16
Staff
  • Compulsory fields
  • First Name
  • Surname
  • Region
  • Employer

17
Staff - Business
  • Payroll number can be overwritten on Business
    screen but not on Personal screen
  • Important
  • Enter a date in Date Joined as this is used to
    determine what staff are available for shifts

18
Staff - Financial
  • Bank Details are not compulsory they are not
    used by NetRoster
  • Note
  • Staff shift rates over-ride site shift rates

19
Staff - Absence
  • Use the key to select the type of absence you
    want to record and then click on the day that you
    wish to apply the absence

20
Staff Banned Sites
21
Part 2
  • Using NetRoster

22
Rosters - Creating
  • To create rosters select the Shifts button and
    then click on the Roster button
  • Enter the site name or site number and the week
    commencing date
  • NetRoster will calculate the number of shifts
    that havent been rostered yet (outstanding
    shifts)
  • Click on the gtgt button

23
Rosters - Creating
  • The shift created in the site shift templates
    will be listed for the week selected. Now assign
    a staff member to a shift

Click on the (Y/N) checkbox for the shift you
want to assign staff and click on Find
Staff Select the member of staff by clicking on
the button Select the shifts you want to
roster and click on the Roster button
24
Rosters - Changing
  • To change rosters enter the site name and the
    week commencing date and set Outst Only to No
  • NetRoster will calculate the number of shifts
    that have been rostered

Click on the gtgt button to access the
shifts Click on the Shifts Rostered link
25
Rosters - Changing
  • To change the member of staff rostered click on
    the button
  • To cancel the shift click on the Canc checkbox
  • To save the change click on the Save Y/N checkbox
    and click on the Save button

26
Rosters - Verifying
  • To verify rosters select the Shifts button and
    then click on the Verify button
  • Enter the site name or site number and the week
    commencing date
  • NetRoster will calculate the number of shifts
    that havent been verified (outstanding shifts)
  • Click on the gtgt button

27
Rosters - Verifying
  • Check the shift details and make any necessary
    changes.
  • Click on the Vfd box and then on the Save box

28
The Control Desk
  • From the Control Desk you can
  • Manage clocking on, clocking off and check calls
  • Amend shift times
  • Create new shifts
  • Assign or re-assign staff to shifts
  • Cancel shifts
  • Re-instate calls

29
The Control Desk
  • Select the shifts you want to view within a date
    range and select Outstanding Calls
  • Important
  • Its recommended that you limit the calls
    selected to 1 days worth of calls listing too
    many calls at a time may impact performance.
  • The Control Desk lists all clocking on, clocking
    off and check calls due
  • Hover over Site or Staff name to view telephone
    numbers
  • Colour codes
  • Black call not due
  • Orange call overdue by lt10 mins
  • Red call overdue by gt10 mins
  • Green call made

30
The Control Desk
  • To confirm that a call has been made simply
    double click the Call Due button it will turn
    green
  • To re-instate a call, select it and select
    Reinstate Call from the options dropdown. Click
    on the button below and confirm that you want to
    re-instate the call
  • Note
  • If the screen has refreshed, made calls will not
    appear on the Outstanding Calls list to
    reinstate the call you will have to go to the
    Made Calls List

31
AutoCall
  • Guards can use AutoCall to clock on and off and
    to make check calls this significantly reduces
    the number of telephone calls that the Control
    Desk has to answer
  • AutoCall will not permit the Guard to call either
    15 minutes before or 15 minutes after the call
    is due if the Guard attempts to use AutoCall
    outside the permitted time ranges AutoCall will
    divert the call back to the Control Desk
  • Times can be changed
  • When the screen refreshes, calls made with
    AutoCall will automatically move into the Made
    calls list and reference the callers telephone
    number
  • The control screen refreshes every 10 minutes

32
Other Features
  • Reports
  • Daily Occurrence Book (DOB)
  • Access Permissions
  • Proof of Presence

33
Next Steps
  • Verify Employer, Region, Client, Site, Site Shift
    Templates Staff details
  • Determine internal roles responsibilities
  • Set-up access permissions accordingly
  • Determine go live date
  • Set-up and test AutoCall
  • Start using NetRoster

34
Questions?
  • What are your timeframes?
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