Title: MIS636 Final Presentation
1MIS-636 Final Presentation Part-I SAP
Implementation at Apple Computers Inc.,
USA Presented by Sathwik Nikhil
2Part-II Analysis of an IT Contract Presented
by Annah Urmila
3- SAP R/3 at Apple Computers, USA
4About Apple Computers
- incorporated on January 3, 1977
- designs, manufactures, and markets
microprocessor-based personal computers - Some of its popular products are
- - Power Mac, Power Book, iMac, iPod
- - MAC OS operating system
- reported sales of 7.98 billion for the fiscal
year ending September 2000. -
5Why SAP R/3 ??
- Niall OConnor ,VP of Information Systems
Technology was a strong believer in SAP R/3 s
capabilities of achieving high level of
integration. - SAP R/3 was the market leader in ERP solutions
- Existing system was fragmented over 16 disparate
legacy systems
6SAP R/3 Implementation Timeline
- Kick off Date January 1998
- Go Live Date January 2nd 1999
- Implemented in a short span of 12 months
7Implementation Partner
- KPMG Consulting Inc., presently known as
BearingPoint - The team consisted of 90 individuals which
included 35 KPMG Consultants.
8How much did they spend?
- Our best estimate is 45 million to 50 million
based upon the size of the company, the
implementation time frame and the size of the
implementation team. - - Estimate derived from industry sources and SAP
consultants
9Modules Implemented
- Finance
- Sales Distribution
- Manufacturing
10Performance Impacts after SAP
- Improvements in manufacturing processes
- Complete Integrated Solution
- Better Relationships with Business Partners
11Stock Performance
Stock Price before implementation (January 1998)
was 9.16 Stock Price after Go-Live (January
1999) was 20.59
12Applying the Matrix of Change
Existing Business System of Apple Inc (before
Jan 1999)
13Applying the Matrix of Change
Target Business System of Apple Inc (within 12
months)
14MOC generated for Apples Case
15Analysis of IT Contract
16Industry Selected
- Value added electronic distribution
- A diverse product mix including
- Custom assembly electronic components
- Integrated, custom production resources for
complex assembly, sub-systems and other out of
the ordinary needs. - Contract manufacturing aimed at supporting
customer design and manufacturing needs. - Electrical and mechanical assembly of
interconnection products and switches
17Industry Selected cont
- Wire cutting and stripping services
- Custom or standard bar coding
- Military and customer specific intermediate and
outer-level packaging that are water, vapor and
weather proof. Including packaging for aerospace
and defense contractors.
18Motivations for this IT project implementation
- To provide connectivity to their existing SAP
ERP system via wireless medium such as PDAs, Cell
phones and the Internet on any computer to
facilitate easy electronic ordering, checking of
order status and shipment tracking for their key
customers and their mobile sales and workforce.
19Key contract terms
- An initial payment upon execution of the
agreements - Subsequent payments based on three milestones set
in the contract. - Telephone and email maintenance and support for
the first year of the contract. - The contract agreement is in force for ten years
from the date of execution
20Key Contract Terms cont
- The software provided remains under the ownership
of vendor - There are no warranties on any client equipment,
hardware or network. - The supplied software is under limited warranty
that does not guarantee compatibility with future
versions.
21Project Deliverables
- A web-based/wireless SAP connectivity software
for up to 50 users - SAP adapter
- PDA and a PC/WEB front end device
22Enforcement of IT deliverables
- A initial down payment on execution of contract
agreement. - Subsequent payments based on three key milestones
namely - Re-vamping of the HTML front end
- Training and
- Configuration of basic warehouse management
functionality for PDA use
23Conclusion
- Contract Classification
- One stage outsourcing with fixed incentives i.e.
class 3 in Ding-Wu-Hitt classification. - Advantages
- Better risk and expectation management
- Customer satisfaction
- Clear and specific milestones for measuring
project success.