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Title: www'gtcentral'com'au
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Managing ICT Costs in Schools
Level 6, 4 Riverside Quay, Southbank, Vic 3006
AUSTRALIA phone 61 3 9694 4244Â
web www.gtcentral.com.au
- www.gtcentral.com.au
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central
your ICT advantage
Managing ICT Costs in Schools
- There has been considerable investment in ICT at
schools over the past few years but mainly on
desktop computers and basic Internet access. - Often not enough budgeted for new technologies
(digital whiteboards, audiovisual, equipment,
faster Internet, servers) and for professional
support. - ICT has often been delivered in an ad-hoc way and
supported by teachers or individuals but it is
now being regarded as a basic educational utility
rather than as an additional service. - Schools often have different, heterogeneous
hardware, no plans and insufficient
documentation. This leads to suboptimal
performance and increased cost! - The annual total cost of ownership of ICT is
generally not well known within schools.
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central
your ICT advantage
Managing ICT Costs in Schools
- More than 60 of total ICT costs are spent on
- Repairs, user support, training, electricity,
rooms, desks, LAN, Systems Management, security,
updates, Internet, paper, toner, ink, CDs. - Generally only the direct investment is seen. It
is difficult to determine the total cost of
ownership (TCO) over the lifetime of the systems. - 1000 to 3000 - for a complete standard PC with
software.
- Industry analyst Gartner estimates that 80
percent of the total cost of PC ownership is
incurred after purchase, falling somewhere
between 6,000 and 9,000 per PC per year. - Support is by far the largest cost element in ICT
budgets, making up an average 62 of the cost in
secondary schools.
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central
your ICT advantage
Managing ICT Costs in Schools
- Hidden staffing costs for user self-support (from
teachers, head teachers, administrative staff and
classroom assistants) are a significant factor in
overall support costs. - Staff not employed in technical support roles
spend around 30 minutes per week on installing
IT, fixing problems and carrying out related
administrative tasks (eg. loading paper in
printers, backing up data or clearing disk
space). - Schools should aim to reduce TCO below 3000 by
making support and training more effective and
providing technologies that are reliable and easy
to manage and use. - The first step towards this is to establish the
TCO of ICT within the school and then implement a
strategy to address the problem areas.
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central
your ICT advantage
Managing ICT Costs in Schools
- Before a school can implement a sustainable
strategy, it must first carry out a systematic
review of existing and planned provision. More
specifically, school leaders need to - Assess the quality of facilities and services
needed to support the ICT development plan. - Audit existing infrastructure provision,
equipment age and costs. - Identify the impact of existing provision and
practices on staff (and possibly pupil)
satisfaction, confidence and competence.
- Review staff training needs.
- Compare current costs against relevant internal
and external benchmarks. - Review current procurement practice and
value-for-money processes. - Challenge assumptions about the quality and value
of current technical support services and
practices. - Reassess the quality of facilities and services
needed to support the ICT development plan in the
light of these reviews (points 27). - Plan and introduce a rolling three-year
whole-school budget, which includes a realistic
proportion allocated to ICT-related costs, based
upon the development plan.
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central
your ICT advantage
Managing ICT Costs in Schools
- Aim for
- Highly available IT. Well supported network as
a pre-condition - Good business systems and data management
- Proven technology solutions that are easy to use
- Technology and pedagogy training for teachers
- Â
- Consider
- Centralised purchasing to get better conditions
eg. CEO - Longer usage of old hardware computer
virtualisation, terminal servers - Consumables management paper, cartridges,
electricity, efficient hardware - Free software (Linux, OpenOffice, ) instead of
proprietary software - Improved ICT policies and procedures to improve
the performance of the HelpDesk and reduce time
and costs for support and administration - Â
- and perhaps new sources of funding
- Traditional classic investment by school or
school authority - Government National computers in schools
program - Public-private-partnership eg. corporate
audiovisual lab sponsorship - Leasing consider leasing over outright purchase
- Community eg. student laptops financed by
parents
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central
your ICT advantage
Managing ICT Costs in Schools How GTcentral can
help
- GTcentral provide
- ICT Reviews Total Cost of Ownership Analysis
- Strategy Planning
- ICT Staff
- Project Management
- Network and System Specialists
- Software Development
- Support Technicians
- ICT Solutions
- Consumables Management
- Paper
- Print cartridges
- Electricity
- Internet bandwidth
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