Use of Modern Technologies: CAPEVision - PowerPoint PPT Presentation

Title: Use of Modern Technologies: CAPEVision


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Use of Modern TechnologiesCAPEVision
Ross HindsPOC Quality of Service Seminar 5 April
2006
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Outline

• International Post Corporation
• Quality basics for international mail
• CAPEVision functions
• A little technology
• Summary

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International Post Corporation

• A cooperative of 23 Posts, founded in 1989
• Australia, Canada, USA
• 17 European Union Members(pre-2004 15 Cyprus,
  Hungary)
• Other European (Iceland, Norway, Switzerland)
• Services to Posts
• UPU EMS Cooperative members (134 Posts)
• UPU Parcels Group members
• Kahala Posts Group in Asia/Pacific (Australia,
  China, Hong Kong China, Japan, Korea, and USPS)
• Posts of Czech Republic, Poland, Slovakia
• Based in Brussels, Belgium

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International Mail Quality
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Mathematics of Quality
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The old International Mail Pipeline
UPU Technical Standards for interfaces between
pipeline sections
Measurement points now
Country B
Country A
The new International Mail Pipeline
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The mail pipeline instrumentation
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CAPEVision software

• Operations Management functions
• Quality management between Offices of Exchange
• Air Road carriers
• Production planning
• Management of pool of over 400,000 letter trays
• Designed for operations staff
• Transport managers
• Office of exchange staff
• Tray managers
• 2 years data on-line 40m receptacles/year
• From electronic preadvice receipt confirmation
• From vehicle RF-ID tag readings
• All PostNet GXS despatch EDI messages

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Quality Management Air carriers
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CAPEVision Transport Failure indicator
Tail Time between first last receptacle
barcode scan
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Transport failure indicator
1 day between first last scan of receptacles at
destination indicates split despatch
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Transport detail
Planned despatch SQ 26
Consignment change to LH 400
LH 400 confirmed by LH
Despatch arrival on LH 400
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Quality Management Road carriers
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EDI for specific receptacle shown in this area
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(No Transcript)
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Query - low speed?
Receptacles shown in marked transport
EDI for specific receptacle shown in this area
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Production Planning
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Inbound arrival profile for 2 years Christmas
2004
Peak on 22nd December
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Inbound arrival profile for 2 years Christmas
2005
Peak on 21st December
75 more on 20th December
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Tray Pool Inventory Management
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IPC letter tray 400,000 in use
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Number of Trays at this Office of Exchange
Maximum number of trays surplus to be moved to
net exporter
Minimum No. of trays
Trays expected soon
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Trays moved inside country
Trays moved to other country by IPC Tray manager
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Some technology

• Central system with no local application software
• Access over public Internet
• Need only Internet Explorer on local PC
• Compliant with IT security policies
• Central helpdesk at IPC for users of system
• Runs 24 hours per day, 7 days per week
• Oracle database running on Sun Solaris
• Continuously enhanced now on version 9

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CAPEVision - Summary

• An operations management tool for mail flows
  between Posts
• Air carriers
• Road carriers
• Production planning
• Tray management
• Used by hundreds of postal operations managers
  worldwide
• Enables management to deliver high performance on
  international mail exchanges

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Questions?