Contact Center Automation in USA - PowerPoint PPT Presentation
Title:
Contact Center Automation in USA
Description:
Contact center solutions have restructured operations to accommodate work-from-home models, reducing the number of in-house agents required and overheads. More importantly, these cloud-based call center automation solutions can provide businesses with the flexibility and agility to serve more customers. – PowerPoint PPT presentation
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Title: Contact Center Automation in USA
1
C O N T A C T C E N T E R A U T O M A T I O
N According to Gartner, the value of AI-
derived business will create 2.9 trillion by
2022, and customer service will be the center of
this value.
Contact Center AI helps uplift Customer
Service AI Backed Contact Center Solutions
Predict Customer Behavior Contact Center AI
offers Enhanced Agent Capabilities Contact
Center Automation Improves Decision Making Lower
Query Response Time with Contact Center
Automation Contact Center Technology Offers
Personalized Customer Experience
Customer Support - 247 The USP of FiveS Digital
is video customer support in regional language
to match the local culture.
100
C A L L C E N T E R I N D U S T R Y
BUSINESS PROCESS OUTSOURCING
SUPPORT SERVICE
VIRTUAL CLOUD BASED
GLOBALIZATION
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