OFFICE%20%20ETIQUETTE

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OFFICE ETIQUETTE

• Arlene
• KaiLin
• Noryana
• Umaira

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Etiquette at work is often overlooked or
forgotten, yet knowing it could be rewarding in
exhibiting professionalism and creating a
positive working environment..
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Understanding Office Etiquette
Etiquette is mostly about treating others with
kindness and graciousness.

• There are 2 things that you need in a workplace.
• Skills Office etiquette
• To a job, you bring a set of skills or a
  knowledge base that allows you to do that.
• Office etiquette and protocol, that is, how to do
  the right thing in every work situation.
• Equally important thing you must know to get
  along socially at work.

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What You Need To Know

• Office etiquette aren't necessarily documented in
  your procedure manual.
• They tend to boil down to common sense and
  courtesy.
• Some people work better with music in the
  background. Others cant write unless it is
  absolutely quiet.
• You need to determine what is best for overall
  productivity of your group and establish ground
  rules around that.
• Much of office etiquette and protocol is
  unwritten. It is up to you to figure out what is
  expected of you rather than the other way around.

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Why Rules Matter
Whats the point of learning a bunch of rules to
use at work? And specifically, what will they do
for you?

• If you follow accepted guidelines for behaviour
  in the workplace, every aspect of work will go
  more smoothly.
• You and the people you work with will feel like
  part of a community.
• These guidelines also help to ensure that
  everyone will be treated the same.

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Remember That....

• On the job, your social skills count as much as
  your technical skills.
• Much of office etiquette and protocol consists of
  unwritten guidelines.
• Not knowing these guidelines can hold you back
  and keep you from being promoted.
• An office is a community It functions best when
  everyone knows what is expected of him or her and
  what constitutes acceptable social behaviour.

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Here are some tips to keep in mind

• Treat everyone with respect and dignity, from the
  company president to the mailroom clerk.
• Don't criticize publicly.
• Be sensitive to your colleagues' need for
  privacy.
• Don't make cell phone calls in public places,
  such as the break room.
• If a fax isn't addressed to you, don't read it.
• Try to return every call and e-mail within 24
  hours.

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Here are some tips to keep in mind

• Celebrate with others. Busy as you are, do your
  best to make an appearance at informal
  get-togethers, such as a lunchtime birthday
  party.
• Never assume that any of your coworkers or staff
  are less busy or stressed than you are when
  making requests.
• Be aware of noise levels when colleagues are
  trying to concentrate.
• Offer support to colleagues with heavy workloads.
  
• Praise colleagues for a good job.
• Be open and honest - if something is irritating
  you, say so.

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The Don't
s

• Dont mix your personal business life.
• Dont abuse the things to which you have access.
• Dont bring your moods to work with you,
  particularly when they are bad.
• Dont use vulgarities or swear at work.
• Dont cry, shout or express other emotional
  outbursts in the office.
• Dont pop in to someone elses office without
  appointment.
• Dont complain, whine or tell tales you
  shouldnt.
• Dont leave a messy work area.
• Dont groom in public.

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-The End-
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