EgyptAir Holding Company

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EgyptAir Holding Company
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EgyptAir Milestones
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Agenda

• EgyptAir in brief
• Egyptair Holding Company module
• Mission ,vision ,objective and group values
• Operation Module
• IT platform Renovation
• Safety Standards
• EgyptAir breakthrough
• Product Service Enhancement
• Inflight services
• Network Expansion

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EgyptAir in Brief

• EgyptAir is the national Flag Carrier of Egypt
  dominant leader in the Egyptian market with a
  
• strong Brand.
• 100 State owned since its establishment in 1932
  
• EgyptAir was the 7th carrier in the world.
• EgyptAir was the 1st carrier in the Middle East
  Africa.
• Is Self finance status without any government
  subsidy.
• Sole designated carrier in about 110 Egyptian
  BASAs.
• Egypt as destination is a strong product (
  Tourism, Business, Population 78 M, GDP 5.7).

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EgyptAir Holding Company Module
Maintenance Engineering Company.
In-flight services Company
Cargo Company
EGYPTAIR Airlines Company
Medical Services Company
Tourism Duty Free Company
EgyptAir Holding company
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Ground Services Company
EgyptAir Express Company.
Supplementary Industries Company
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Mission, Vision, Objectives Group Values
Mission Create value for our customer,
employees , owners stakeholders.
Vision Deliver competitive customer service
with true Egyptian spirit.
Objectives Customer focus Both internal/external
Profitability Favorable relation between
revenues / costs Staff professionalism Increase
staff motivation /professionalism
Group Values Safety comes first Efficiency Teamwo
rk Continues learning Serving the Egyptian economy
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Operation Module
EgyptAir Cargo
EgyptAir Airlines
Legacy airline
Cargo airline
Air Cairo
EgyptAir Express
Regional airline
Leisure airline
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IT Platform Renovations
The year of 2006 represents a significant
technological transformation point
The future will characterized by technical
innovations and promising projects
On-board and on-ground, modern information
technologies are offered which make flying even
more pleasant
Pros Revenue Management V. 5.6 Oct. 06
Pricing Amadeus Engine
Revenue Accounting (LH SYS) Aug. 07
Reservation (Altea Sell) Nov 4 2006
E-Commerce (Web Site Portal) IBE (Amadeu
s E-retail) Jan 2007
Call Centre Fulfilment Jan 2004 ( phase 1)
E-TKT Dec 05 2006
Amadeus DCS Aug 06
Loyalty (Crane) Jul 06
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Safety Standards

• IOSA 2004 Operator
• IOSA 2006 Operator
• EgyptAir Maintenance Company obtained the EASA
  145.
• EgyptAir Training Center
• obtained the EASA 147 , Type Rating
• Training Organization (TRTO) in
• accordance with the EU JAR-FCL1
• all the FFS are approved by the ECAA
• and French DGAC.
• The center has become a member of
• the ICAO TRAINAIR Program

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EgyptAir Breakthrough
EgyptAir since 2002 has been contracting with
International Consultancy Agencies-
Sabre ( 2003) Implementation of IOCC Sabre
(2004) Restructure EgyptAir (Network, Pricing
Revenue Management, Sales
Distribution. Sypher (2005) restructure
EgyptAir network under the
formulation of Liberalization plan of Egypt
SHE (2006) enhance customer service
experience program
and Marketing activities Synovete(2006)
Market research Lufthansa Consulting
(2006-2007) improve cargo company
performance. Lufthansa
Consulting (2007) improve Ground Handling
Company
performance.
Synovete
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Product / Service Enhancement

• EgyptAir became one of the best Airline to
• achieve on time performance
• Sales through the internet and call
• centre are growing
• EgyptAir Plus frequent flyer program
• introduced in 2001 and was upgraded
• using Crane Software by HITT in 2006.
• On-line ticket sales introduced
• e-ticketing service has been launched
• completed for the domestic sales offices
• as well as all the agents and 95 of the
• network was established in May 2007.
• IET is implemented with 30 airline till oct
  2007

41 Other A/Ls BSP SALES
59 EgyptAir BSP CTO SALES
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In-flight Services

• Modern and relaxing cabin interior
• State-of-the-art entertainment system (VOD)
• Seats are equipped with power ports.
• Variety of local and international newspapers
  and magazines in
• numerous languages including hours which is
  own self issued magazine.
• Motivated cabin crew who demonstrate genuine
  Egyptian hospitality.
• Hot Meal on all international routes including
  the short regional flights.

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Network
AMERICA
EUROPE
AFRICA
MIDDLE EAST
FAR EAST
EGYPTAIR NETWORK
MONTREAL NEW YORK
AMSTERDAM ATHENS BARCELONA BERLIN BRUSSELS BUDAPES
T COPENHAGEN DUSSELDORF FRANKFURT GENEVA ISTANBUL
KIEV Larnaca LISBON LONDON MADRID MILAN MOSCOW MUN
ICH OSLO PARIS ROME STOCKHOLM VIENNA ZURICH
ACCRA ADDIS ABABA ALGIER ASMARA BENGHAZI CASABLANC
A ENTEBBE JOHANNESBURG KANO KHARTOUM LAGOS NAIROBI
TRIPOLI TUNIS
ABU DHABI ALAIN ALEPPO AMMAN BAHRAIN BEIRUT DAMASC
US DAMMAM DOHA DUBAI JEDDAH KUWAIT MUSCAT RIYADH S
ANAA SHARJAH
BANGKOK BEIJING GUANGZHOU KUALA
LUMPUR MUMBAI OSAKA SEOUL SINGAPORE SYDNEY TOKYO
CAIRO
DOMESTIC
ABOUSIMBEL AL ARISH ALEXANDRIA ASSIUT
ASWAN HURGHADA LUXOR MATROUH MERSA ALLAM NEW
VALLY SHARM ELSHEIKH TABA
CODE SHARE Flights
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Operational Highlights
Passengers Movement
Increased Daily Aircraft Utilization
3
9
9
Total EgyptAir weekly departures
15
20
8
15
Fleet Growth
Fleet Growth
Capacity Growth
12161
70
66
10472
9933
56
50
8388
43
7619
6777
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Current Fleet
Intercontinental 5 B777 3 A340
Continental 7 A330 4 A321 13 A320 4
B735 3 B738 6Embrear
Freight 4 A600
Under Delivery 9 B738
Average fleet age is 8 years Studying
aquiring new 12 A/C
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EgyptAir Express
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EgyptAir Express profile in brief

• schedule domestic regional airline established
  in May 2006.
• subsidiary of EgyptAir Holding Co.
• main base and major operations is in Cairo
  International Airport with minor bases in both
  Alexandria (Nozha Airport) and Sharm El-sheikh.
• Fleet consists of 6 Embraer ERJ's 170 .

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strategy

• Meeting the demand of Domestic market
• Maintaining competitive pricing structure
• Serving international markets that need to be
  served with smaller aircraft
• Serving as feeder/de-feeder to Cairo-Hub
• Delivering value for money
• Maintaining EgyptAir domestic market share.
• Adding destinations based upon financial
  viability and network contribution. MS Express
  will serve international markets suitable for
  regional jets not served by EgyptAir Airlines or
  mutually agreed

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Thank you