impression management

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impression management
Kathy Ennis Post-16 Learning Adviser
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meeting the challenge

• is this what we want?
• In the public psyche, a librarian is a woman of
  indeterminate age, who wears spectacles a person
  with either a timorous disposition or an austere
  disposition, wearing a long sleeved blouse
  buttoned to the neck someone who loves silence,
  likes books and suffers people. Librarians dont
  laugh. They are covered with a thin film of dust.
  They have pale skins, which, when touched (as if
  one ever could) might flake and prove to be
  reptilian scales.
• Behind the bun, or Batgirl was a librarian,
  Alison Hall

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or this?

• In Your Dreams You're a Librarian who tracks
  down missing booksIn Your Dreams You're a
  Librarian who raps knuckles with a metal-edged
  rulerIn Your Dreams You're a Librarian who
  won't take guff from anyoneIn Your Dreams
  You're a Librarian who takes vacation - and
  enjoys it

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or this?

• Stop dreaming and become the librarian you've
  always wanted to be!Ditch those cat glasses,
  take down that bun release the surly vixen
  inside!http//www.leatherlibrarian.com

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or this?

• Most people think of them librarians as all
  mousey and quiet and telling everyone to
  SHHHHHH!. Im now convinced that shush is
  just the sound of steam coming out of their ears
  as they sit there plotting the revolution.
• Stupid white men, Michael Moore

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is this what we are?
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or this?
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or this?
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or any of these?

• Snarky librarian http//www.sarcastra.net/snarky/
• Rockabilly librarian http//www.rockabillylibraria
  n.com/
• Barbarian librarian http//www.angelfire.com/scifi
  /barbarianlibrarian/
• Street librarian http//www.geocities.com/SoHo/Caf
  e/7423/
• Leather librarian http//www.leatherlibrarian.com/
  
• Lipstick librarian http//www.lipsticklibrarian.co
  m/
• Bellydancing librarian http//www.sonic.net/erisw
  /bdlib.html

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you show me

• ?

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first impressions

• within three seconds of seeing a person for the
  first time we have decided their

• social status
• politics
• education
• religion
• sexuality
• friendliness / approachability
• aptitude

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first impressions the 93 rule
38 tone, pitch pace of your voice
55 appearance body language
7 what you say
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at work the 90 rule

• doing a good job accounts for 10 of the
  impression you give
• 90 of the impression you give of being capable
  is based on perception
• 30 presentation of work
• 30 presentation of self
• 30 being seen to be doing a good job

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but ..

• at the end of the day it is how you perform
  that counts, but every little helps if you make
  a mistake and dont look good, then it can be a
  double minus.
• Amy Mahon, Solicitor, Clifford Chance

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the challenge is

• to demonstrate through how we present ourselves
• contribution to the organisations aims and
  objectives
• value for money
• improvement of achievement levels
• increasing learning abilities, skills levels and
  employability
• development of a love of books, reading and
  (ultimately) learning
• added value to governmental objectives and
  agendas social inclusion, community and civic
  values, digital citizenship

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• Kathy Ennis
• Post-16 Learning Adviser
• kathy.ennis_at_cilip.org.uk
• 020 7255 0500