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impression management

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Title: impression management


1
impression management
Kathy Ennis Post-16 Learning Adviser
2
meeting the challenge
  • is this what we want?
  • In the public psyche, a librarian is a woman of
    indeterminate age, who wears spectacles a person
    with either a timorous disposition or an austere
    disposition, wearing a long sleeved blouse
    buttoned to the neck someone who loves silence,
    likes books and suffers people. Librarians dont
    laugh. They are covered with a thin film of dust.
    They have pale skins, which, when touched (as if
    one ever could) might flake and prove to be
    reptilian scales.
  • Behind the bun, or Batgirl was a librarian,
    Alison Hall

3
or this?
  • In Your Dreams You're a Librarian who tracks
    down missing booksIn Your Dreams You're a
    Librarian who raps knuckles with a metal-edged
    rulerIn Your Dreams You're a Librarian who
    won't take guff from anyoneIn Your Dreams
    You're a Librarian who takes vacation - and
    enjoys it

4
or this?
  • Stop dreaming and become the librarian you've
    always wanted to be!Ditch those cat glasses,
    take down that bun release the surly vixen
    inside!http//www.leatherlibrarian.com

5
or this?
  • Most people think of them librarians as all
    mousey and quiet and telling everyone to
    SHHHHHH!. Im now convinced that shush is
    just the sound of steam coming out of their ears
    as they sit there plotting the revolution.
  • Stupid white men, Michael Moore

6
is this what we are?
7
or this?
8
or this?
9
or any of these?
  • Snarky librarian http//www.sarcastra.net/snarky/
  • Rockabilly librarian http//www.rockabillylibraria
    n.com/
  • Barbarian librarian http//www.angelfire.com/scifi
    /barbarianlibrarian/
  • Street librarian http//www.geocities.com/SoHo/Caf
    e/7423/
  • Leather librarian http//www.leatherlibrarian.com/
  • Lipstick librarian http//www.lipsticklibrarian.co
    m/
  • Bellydancing librarian http//www.sonic.net/erisw
    /bdlib.html

10
you show me
  • ?

11
first impressions
  • within three seconds of seeing a person for the
    first time we have decided their
  • social status
  • politics
  • education
  • religion
  • sexuality
  • friendliness / approachability
  • aptitude

12
first impressions the 93 rule
38 tone, pitch pace of your voice
55 appearance body language
7 what you say
13
at work the 90 rule
  • doing a good job accounts for 10 of the
    impression you give
  • 90 of the impression you give of being capable
    is based on perception
  • 30 presentation of work
  • 30 presentation of self
  • 30 being seen to be doing a good job

14
but ..
  • at the end of the day it is how you perform
    that counts, but every little helps if you make
    a mistake and dont look good, then it can be a
    double minus.
  • Amy Mahon, Solicitor, Clifford Chance

15
the challenge is
  • to demonstrate through how we present ourselves
  • contribution to the organisations aims and
    objectives
  • value for money
  • improvement of achievement levels
  • increasing learning abilities, skills levels and
    employability
  • development of a love of books, reading and
    (ultimately) learning
  • added value to governmental objectives and
    agendas social inclusion, community and civic
    values, digital citizenship

16
  • Kathy Ennis
  • Post-16 Learning Adviser
  • kathy.ennis_at_cilip.org.uk
  • 020 7255 0500
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