Title: PERSONALITY DEVELOPMENT
1PERSONALITY DEVELOPMENT ETHICS
CHRISTIAN ETHICS I
Presented by Howard F. Faigao,
Director Publishing Ministries Department General
Conference of SDA
2OBJECTIVES AND EXPECTED RESULTS
- The LE student will know the four aspects of
Personality. - The LE student will fully understand how to
develop these aspects of his/her personality in
order to be an efficient missionary-salesman. - The LE student will be acquainted with some
important and relevant Christian social graces
and etiquette. - The LE student will understand the right behavior
and conduct (ethics) in relations to his/her work
environment, organizations, leaders, and fellow
workers.
3PERSONALITY DEVELOPMENT AND ETHICS
OUTLINE
- ASPECTS OF
- PERSONALITY
- Physical
- Intellectual
- Emotional
- Social
LE MORALE
AND ETHICS A. Essence of
Biblical
Ethics B. The LEs Morale
C. LEs Ethics
4LE A VEHICLE OF HOPE
- The canvassing work is Gods means of reaching
many that would not otherwise be impressed with
the truth. The work is a good one, the object
high and elevating and, there should be a
corresponding dignity of deportment. - The canvasser will meet men of varied minds. He
will meet those who are ignorant and debasedHe
will meet those who are bereaved, disheartened
and sore and wounded in spirit
5LE A VEHICLE OF HOPE
- .He will have many opportunities of speaking to
these (people) with kind words and words of
courage, hope and faith. He (the LE) may be a
wellspring to refresh others if he will but, in
order to do this, he must himself draw from the
Fountain of Living Truth (Testimonies, vol. 5, p
405).
6ASPECTS OF PERSONALITY
- Personality is the sum total of a person. It
embraces the four aspects of his being - PHYSICAL
- INTELLECTUAL
- EMOTIONAL
- SOCIAL
7PHYSICAL
- Of the four aspects of personality, the Physical
is the only one which is clearly visible and
distinctive to human beings. It covers three
areas - Physical Well-Being
- Personal Appearance
- Proper Attire
8PHYSICAL
- PHYSICAL WELL-BEING
- Selling demands mental alertness and physical
stamina. In order to perform well, you must be
well. - A. Budget your time to allow for adequate rest.
- B. Develop a regular exercise program.
- C. Drink plenty of water every day (8 glasses).
- D. Eat properly and on time
9PHYSICAL
- PERSONAL APPEARANCE
- If you come to your door selling books, would you
let yourself come in? This cant happen, of
course, but how do you look? Like a successful
Literature Evangelist or a rundown salesperson?
10PHYSICAL
- PERSONAL APPEARANCE
- LEs must present himself favorably to the
prospect. In this way, he can talk to his
prospect at ease and not feel ignored. - 1. Dress neatly and appropriately
- 2. Appear physically clean and fresh.
- 3. Practice correct position while sitting
or standing. - 4. Have your briefcase, books, prospectus,
receipts, etc. always neat and clean.
11PHYSICAL
III. PROPER ATTIRE
Clothes make an impression that is either
favorable or unfavorable. You will never have a
second chance to make a first impression so do it
right the first time by dressing neatly and
appropriately.
12PHYSICAL
III. PROPER ATTIRE
- Untidiness in dress brings reproach against the
truth we profess to believe (CM P. 65).
13INTELLECTUAL
- THE INTELLECTUAL ASPECT
- Differentiate man from animals
- Enables man to make decisions
- Is the channel through which God communicates
- Is the center of mans meaningful living
14INTELLECTUAL
- COUNSELS FROM THE PROPHET
- A. INTELLECTUAL GROWTH
- . . . The canvasser should not rest satisfied
unless he is constantly improving.... He should
give the Lord a chance to work with his efforts
and impress the mind. . . - (Testimonies Vol. 5, p. 396).
15INTELLECTUAL
- B. COMPLETE KNOWLEDGE OF THE BOOK YOU SELL
- Canvassers should thoroughly acquaint themselves
with the book they are handling and be able to
readily to call attention to the important
chapters - (Testimonies, vol. 6, p. 338).
16INTELLECTUAL
- C. HEAVENLY WISDOM
- Let canvassers be faithful students, learning
how to make their work successful and while thus
employed, let them keep their eyes and ears and
understanding open to receive wisdom from God - (Testimonies, vol. 6, p. 340).
17INTELLECTUAL
- D. CONSTANTLY IMPROVING
- The follower of Jesus should be constantly
improving in manners, in habits, in spirit, in
labor. This is done by keeping the eye, not on
mere outward, superficial attainments but on
Jesus The Christian is educated in the school
of Christ to cherish the graces of His Spirit in
all meekness and lowliness. He is fitting for
the society of heavenly angels
(GW, p. 283).
18EMOTIONAL
5 GOODWILL BUILDERS
- FACIAL EXPRESSION Smile and the world
smiles with you cry and you cry alone. - FRIENDLY VOICE
Simply smile when you talk and
your voice will smile too. - INTEREST IN THE CUSTOMER
Make the prospect feel important.
19EMOTIONAL
5 GOODWILL BUILDERS
- ENTHUSIASM
- It is very contagious. The formula is simple
LOVE YOUR WORK - SINCERETIY
- Webster says it is honesty, genuines and good
faith. Customers have a sharp ear tuned to false
tones of insincere presentations.
20EMOTIONAL
- TYPES OF TEMPERAMENTS
- Sanguine
- Melancholic
- Phlegmatic
- Choleric
21SANGUINE
EMOTIONAL STRENGTHS
- Warm and lively
- Charismatic
- Talkative - never a loss for words
- Carefree - never worries about the past
- Great story teller
- Lives in the present
- Conversation has an infectious quality
- Unusual capacity for enjoyment
22SANGUINE
EMOTIONAL WEAKNESSES
- Cries easily
- Emotionally unpredictable
- Restless
- Spontaneous Anger
- Exaggerates the truth
- Appear phony
- Lacks self control
- Emotional decisions impulsive buyer
- Naive and childlike
- Comes on too strong
23SANGUINE
GREATEST NEEDS
- To be more reliable and dependable
- To develop a greater self-disciplined life
- To cultivate genuine humility
- To Think before speaking
24MELANCHOLIC
EMOTIONAL STRENGTHS
- 1. Loves music and art
- 2. Rich, sensitive nature
- 3. Analytical ability
- 4. Emotionally responsive
- 5. Deep reflective thinker
25MELANCHOLIC
EMOTIONAL WEAKNESSES
- Moody and gloomy
- Pessimistic frequently looks on negative side
- Experiences Depression often
- Proud
- Likes to suffer martyr
- Hypochondriac
- Introspective to the point of being harmful
26MELANCHOLIC
GREATEST NEED
- To overcome critical spirit
- To be delivered from self-absorption
- To become occupied in loving service for
others, thus forgetting self - To develop a thanksgiving spirit
- To live a balanced life that includes adequate
rest, exercise, and a good diet - To consistently send time in study, meditation,
and prayer
27CHOLERIC
EMOTIONAL STRENGTHS
- Confident and strong to make decisions
- Strong-willed self-determined
- Optimistic
- Self-Sufficient
- Fearless Bold
28CHOLERIC
EMOTIONAL WEAKNESSES
- Anger problem may become violent
- Insensitive to needs of others
- Highly opinionated
- Unsympathetic and harsh
- Unemotional and cold
- Impetuous
- Disgusted by tears
- Little appreciation for aesthetics
29CHOLERIC
GREATEST NEED
- To become sensitive to the needs of others
- To develop inner strength and beauty by quiet
hours and spend time reading the Bible and
praying - To confess angry spirit and seek forgiveness
from God and others - To be more communicative about ideas and plans
with colleagues and companions
30PHLEGMATIC
EMOTIONAL STRENGTHS
- Calm and dependable
- Good-natured easy to get along with
- Cheerful and pleasant even if doesnt have much
to say - Kind-hearted
- Peace-loving
31PHLEGMATIC
EMOTIONAL WEAKNESSES
- Lacks confidence in self
- Pessimistic and fearful
- Worrier
- Rarely laughs aloud
- Passive indifferent
- Compromising
- Self-righteous
32PHLEGMATIC
GREATEST NEED
- To overcome passivity and become involved
- To learn to give of self to others
- To recognize fearfulness as a problem and
learn to trust God with concerns.
33SOCIAL
- If we would humble ourselves before God and be
kind and courteous, and tenderhearted and
pitiful, there would be one hundred conversions
to the truth where now there is only one
(Testimonies, p. 190).
34Courtesy and Humility
- Courtesy does not require additional time. It is
merely a pleasant attitude of heart which helps
to sweeten life as we travel along day after day
(Walter Macpeek).
35Courtesy and Humility
- Courtesy is a manifestation of consideration
for others. - A person can never be courteous unless he is
humble, for it takes a great measure of humility
to be courteous, to regard others first. - People will recognize Christians only if
Christ shines in their lives.
36 GOLDEN RULE
Courtesy and Humility
- WHATSOEVER YE WOULD THAT MEN SHOULD DO TO YOU,
DO YE EVEN SO TO THEM (see Mat. 712) - Love must dwell in the heart. Love imparts to
its possessor grace, propriety and comeliness of
deportment. It illuminates the countenance and
subdue the voices. It refines and elevates the
whole being (Help in Daily Living, pp. 22, 23).
37COURTESY
- Courtesy on the telephone
- 1. Do not shout at the operator
- 2. Do not bang down the receiver
- Courtesy in riding a taxi or car
- 1. Man opens the door for the lady
- 2. Picking up a friend in a private car- if a
man, he sits at the front if a couple, they
take the back seat.
38COURTESY IN INTRODUCTION
In introducing family members, use the name not
the family name.
- Wrong This is my husband, Mr. Paulino.
- Right This is my husband, Eddie.
- Wrong This is my daughter, Miss Paulino.
- Right This is my daughter, Eva.
39COURTESY IN INTRODUCTION
Do not try to impress one with the importance of
another.
- Wrong Mr. Lee, this is Mr. Lim. He has just
won the national tennis tournament in Hong
Kong. - Right Mr. Lee, this is Mr. Lim from Hong
kong.
40COURTESY IN INTRODUCTION
Avoid introductions that imply command.
- Wrong Mr. Santiago, shake hands with Mr.
Peter. - Right Mr. Santiago, this is Mr. Peter.
41RELEVANT TIPS ON ETIQUETTE
(The instructor is encourage to explain according
to local cultural practices.)
- When walking on the street
- In boarding a bus or taxi
- In attending church services
- When going up a stairway
- In handshake
- In making appointments
- When crossing the street or in danger
- When a stranger comes to your office
- When the guest enters the meeting room
42DONTS ON ETIQUETTE
- A gentleman must never ask a lady what she likes
for a present. - Women must bend their knees when picking up
something. - It is unethical to ask how much someone elses
salary - It is unethical to clean the ear or nose in
public. If you must scratch your nose, use a
handkerchief.
43DONTS ON ETIQUETTE
- Avoid the conspicuous habit of laughing
boisterously, talking loudly and mentioning names
loudly. - Do not stare or point at people.
- Avoid personal remarks that may attract
attention. - Dont express your private affairs in public.
44LE Morale and Ethics
- The Essence of Christian Ethics
- Literature Evangelists Morale
- Literature Evangelists Ethics
45The Essence of Christian Ethics
OLD TESTAMENT BIBLE
- The Ten Commandments written by God Himself
- 1. 1-4 Show our obligations to God
- 5-10 Relationship to our fellowmen
- Children towards parents
- The sanctity of life
- Home and family
- Sanctity of truth and property
46The Essence of Christian Ethics
NEW TESTAMENT BIBLE
- Jesus reaffirmed the Ten Commandments by
preaching the Sermon on the Mount. - Christ pronounced 8 blessed virtues (read)
- Christians should be salt and light of the
world - We must not judge others.
- Christ-like behavior Wherefore by their
fruits ye shall know them.
47LE Morale
Feelings And Interests
- The LE should always seek partnership with Christ
in his daily ministry. - The LE should ask with Paul Lord, what wilt
Thou have me to do? - Should work for the glory of God never his own.
- Should seek for continuous improvement through
Christ.
48LE Morale
- Developing Self-Confidence
- The canvasser should not rest satisfied unless
he is constantly improving. He should make
thorough preparation but should not be content
with a set form of words he should give the Lord
a chance to work with his efforts and impress his
mind. The love of Jesus abiding in his heart will
enable him to devise means to gain access to
individuals and families (5T 396 (CM
55).
49Literature Evangelists ETHICS
LE AND HIS EMPLOYING ORGANIZATION
- Loyalty, Support, and Commitment to the
ministry must characterize the relationship of
the LE and his organization. - Let not the men that God has called to do
gospel work become entangled with business
perplexities (Colporteur Ministry, p. 23).
50Literature Evangelists ETHICS
LE AND LEADERSHIP/COMMITTEE
- Ethics require that workers (LEs) recognize and
respect the authority of leaders and governing
committees. - The LE must be willing to accept counsel and
guidance from his leaders and accept decisions
of committees as well. - He must be considerate with those who carry
the burdens of leadership and administration. - He must avoid destructive criticism.
51Literature Evangelists ETHICS
LE AND CHURCH STANDARDS
- Literature Evangelists must exemplify in their
lives the teachings and standards of the church
in their attire, behavior, lifestyle, speech, and
others.
52Literature Evangelists ETHICS
LE AND HIS FELLOW WORKERS
- Treat your colleagues in the group and your
leaders with respect, consideration and
affection. The LE who honors his companions
honors his own ministry. - Speak Well of Others.
- Cultivate the habit of speaking well of others.
Dwell upon the good qualities of those with whom
you associate and see as little as possible of
their errors and failings (Gospel Workers, p.
4791). - Follow the Golden Rule.
53Literature Evangelists ETHICS
LE AND HIS CUSTOMERS
- Be honest in all transactions
- Be a Christian salesman. Perhaps the LE will be
the first and last SDA Christian that the
prospect will meet. - Remember - Not alone from the pulpit are the
hearts of men touched by divine truth. There is
another field of labor, humbler it maybe, but
fully as promising. It is found in the home of
the lowly and in the mansion of the great (DA p.
152).
54Literature Evangelists ETHICS
LE AND HIS HOME
- The LE must live out in his home what he
preaches to and shares with his costumers. - His home must be a model one.
- His conduct must be such that his spouse and
children will trust and choose him as spiritual
counselor. - His family should maintain in the home high
standards in eating and drinking, in dress and
deportment, and in everything related to
recreation, including the use of television. - Temperance should be apparent.
55Literature Evangelists ETHICS
LE AND OTHER RELIGIOUS ORGANIZATIONS
- Let it be your interest to let the silent
messengers come into their homes. - Talk about something that will open the heart.
- You will be careful not to arouse a combative
spirit or excite prejudice by introducing
controverted points of doctrine. You will find
enough talk about that will not excite opposition
but that will open the heart to desire a deeper
knowledge of Gods Word (CM, p. 43). - Let the priests and pastors of other
denominations help you in effectively approaching
their church members through endorsement and
testimonials.
56Literature Evangelists ETHICS
LE AND THE GOVERNMENT
- Faithfulness in paying tax
- Render unto Caesar the things that are
Caesars and unto God the things that are
Gods (Mark 1217). - The LE must be a good and law-abiding citizen
57Literature Evangelists ETHICS
IMPELLING MOTIVE
- The impelling motive in the application of
Christian Ethics must be -
FOR THE LOVE OF CHRIST CONSTRAINETH ME.
58THE END