CEVA Matrix Product Overview

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Matrix Product Overview
Deepak Dodani March 2008
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Matrix Product OverviewAgenda

• What is Matrix?
• Service Offerings (MTS, GMM, D2C)
• Other Matrix Capabilities
• Matrix Roadmap Future Enhancements

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Goal of this meeting
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What is Matrix?
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Matrix Definition

• CEVA Logistics' Matrix is a centrally hosted,
  integrated suite of supply chain technologies
  that enables us to manage complex domestic and
  global supply chains for our Contract Logistics
  operations.
• Matrix connects us to our partners and supports
  inbound just-in-time logistics, outbound
  logistics and reverse logistics across multiple
  industry verticals. It integrates transportation,
  warehouse management, order fulfillment,
  financial settlement and portal applications that
  enable global collaboration and supply chain
  visibility.
• Matrix automatically shares operating data among
  processes such as strategic planning,
  optimization, warehousing activities and back
  office functions, and creates significant supply
  chain efficiencies.

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Matrix Key Components

• Transportation optimization, load planning and
  procurement
• Static and dynamic route applications
• Combination of in-house and purchased technologies

• Visibility and event management of activities
  within client supply chains
• Alert status updates for on-time deliveries, late
  arrivals, material shortages,etc.

• Global Order Management System
• Order Entry, Demand Planning, Supplier
  Pre-advise, PO management
• Customized User Interfaces

• Controls billable and payable processes for all
  supply chain services
• Reduces time and complexity for shared financial
  data

• Site selection, inventory optimization and
  inventory management
• Integrated with products offered by Manhattan and
  Red Prairie

• Enables pallet in/out execution
• Support inbound to manufacturing
• Integrated with RF for material flows and labor
  management

• Sequenced trailer loading and JIT delivery of
  unique products
• Accepts broadcast needs
• Data enables rapid-response to material requests

• Manage staged trailer inventory
• Provide updates via on-board hostler devices
• Track trailer locations contents

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Matrix Sub-System Integration
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International Matrix Deployments
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Technology Services
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Matrix Statistics

• 950,000 Parts
• 325,000 Suppliers
• 210,000 Locations
• 125,000 Orders per day
• 550,000 Stops per month (transactions)
• 30 Countries
• 100 Customers
• 7000 Users

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Matrix Technology Foundation
In-house Development
Combined with Best of Breed Software Partners
Combined with Best of Breed Infrastructure
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Matrix Technology FoundationFully Localized
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Matrix Architecture SOA, Web 2.0
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CEVAs Service Offerings

• Matrix enables the customer solutions

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CEVAs Service Offerings
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CEVAs Service Offerings

• Managed Transportation Services (MTS)

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MTS Departmental OverviewThree Integrated
Management Groups

• CEVA Transportation Management
• Made up of 3 unique groups within a single,
  integrated department
• Departments have unique reporting structures
  designed to support Sarbox compliance
• Each group operates with core process sets
  supported by specific technology solutions

Carrier Management
Operations Management
Financial Management
Carrier Qualification Carrier Selection Lane
Bidding Final Selection System Tariffs
Order Management Shipment / Load
Planning Shipment / Load Execution Event
Management
Revenue Billing Freight Bill Audit Payment KPI
Reporting
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Matrix sub-systems for MTS
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i2 Transportation Optimizer
Rating Engine Rating and routing information
includes carrier, tariff, and service
information, as well as rates, lanes, charges,
and charge ranges. Optimizer for Transportation
Manager Uses the rating engine and this data to
rate your shipments and select the most
cost-effective carrier for each load that it
builds. It considers rating as it builds loads,
so the tariff information directly affects the
makeup of the loads. In addition to the rating
engine, you can also make use of external rating
data, such as CZAR for LTL rating. Distance
Engine Transportation Optimizer for Manager uses
a distance engine to calculate distances from a
given data source. You select either i2 Distance
Engine or PCMiler Distance Engine Parameters Ac
t as overall constraints on vehicles, carrier
scheduling or on carriers themselves. Constraints
Enforce various types of constraints, such as
carrier equipment availability or hub
constraints.
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Managed Transportation Service

• Matrix Demo Honda Power Equipment

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CEVAs Service Offerings

• Global Materials Management

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GMM cross-selling opportunities
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General Motors Intercontinental Operations

• Challenge
• Limited flexibility and risk of under-performing
  due to combination of fixed lanes and different
  Local Service Providers
• Intensive communication and different handling
  processes between different parties

• Approach
• CEVA to manage the daily operation and provide
  the IT connectivity / solutions
• Utilization of Matrix to handle all integration
  and global supply chain visibility
• Operation based on activities and regions
• Consolidation of all in-region transport and
  warehousing into existing GM road network

• Results
• Focus on core business
• Cost reduction through economies of scale
• One point of contact (Materials Manager CEVA
  Logistics)
• Increased visibility throughout the supply chain
• Reduced fragmentation

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GM Intercontinental Operations networkfacts
figures

• Contract
• Awarded and operational in 2002

• Key facts figures
• 4 control towers (worldwide cover)
• North America (Jacksonville)
• Latin America, Africa, Middle East (Sao Paolo)
• Europe (Antwerp)
• Asia, Pacific (Singapore)
• 1750 pick ups per week worldwide
• LCL 1300, FCL 150, AIR 300
• 3000 shipments per week worldwide
• Shipping 500 TEU by ocean

• Technology
• MATRIX supply chain technology

• Scope of operation
• 50 countries of operation
• 80 assembly plants
• 125 aftermarket locations
• 3500 suppliers
• 4 cross dock warehouses
• 3 lead service providers
• Exel - DHL
• CEVA Frieght Management
• UTi
• 45 inland carriers
• 100 employees

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GMM Supply Chain Infrastructure
Global Material Management
AIR
LCL
FCL
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GM Intercontinental Operations networkevent
management milestones
Truck or Rail
Truck or Rail
De-Consolidation Center
Truck Carrier
Port of Departure
Ocean Carrier
Consolidation Center
Truck Carrier
Port of Entry
Matrix Operational Performance Data
Supplier
Plant
Enterprise Service Bus/Web services Infrastructure
Interface Responsibilities
Transactions
Custom Status
CUSRES
DESADV or 856
Shipment Detail
Freight Forwarder
IFSTA or 214
Carrier Status
IFSTA or 315
Ocean Carrier Status
RECADV or 861
Shipment Received
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Matrix Sub-systems for GMM
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Global Materials Management

• Matrix Demo GMIO

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CEVAs Service Offerings

• Home/Consumer/Dealer Delivery Service (D2C)

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Consumer Delivery Summary

• Key components
• Order Management
• Optimization
• Pre Call Process
• Matrix Mobile at PDC
• Event Management
• Matrix Mobile for Execution
• Customer Invoicing
• Driver Pay
• Owner Operators
• CEVA Drivers

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Optimization Tool

• Software Overview
• Routing system for designing dedicated
  transportation routes
• Creates detailed route designs and schedules for
  all transportation resources
• Allows the user to create quality, low-cost
  transportation solutions for the customer

• Integration with Matrix
• Export Customer Orders to Paragon
• Operational Load Planner optimize the orders and
  create Trips
• The planned trips are imported back into Matrix
  for execution

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Matrix Mapping Features

• The following mapping features are currently
  available in Matrix
• Trip Map Used to visually display a Matrix trip
  on a map and provide key information to the
  operation.
• GPS History Visually display the trip on a map
  in addition to visual GPS history information.
• Driving Directions This map will provide turn
  by turn directions to the operation to provide to
  drivers as needed.
• Fleet View Provides a consolidated view of all
  trip running within Matrix for the given day.
  This view uses GPS data collected by the Matrix
  Mobile applications or a third party tool such as
  WebTech to give the operation a snapshot view of
  all the vehicles and their current location.

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Trip Map
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Trip Map with GPS History
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Driving Directions
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Fleet View
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Matrix Mobile Summary

• Operational Applications Streamline data entry,
  some of these include
• Pickup/Delivery
• Shipment Receipt
• Shipment Consolidation
• Container Tracking
• Status Applications - Matrix provide the
  operation and customer the opportunity to track
  the status of trips, orders, shipment, etc. using
  both the Matrix Portal or a mobile device using a
  ¼ VGA screen. Some examples of these
  applications include
• Trip Search
• Order Search
• Shipment Search
• Package Search
• Container Search

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D2C

• Matrix Demo American Honda Case Study

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Other Matrix Capabilities
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(No Transcript)
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FSS Overview
The FSS V2 application is a stand alone Global
Billing System and Rating Engine. It is capable
of sitting atop of any supply chain system and is
natively integrated with the Matrix TMS Suite.
The system is built using the latest technology
which enables it to be highly customized and is
capable of interfacing with financial
applications. Its state-of-the-art engine
administers fast resolution and flexible
configuration for tariff set up and maintenance.
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FSS Logical Model
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FSS Core Functionality

• Activity Data Integration
• Financial Activity Management
• Voucher Management
• Freight Charge Management
• Freight Bill Management
• Preliminary Invoice Management
• Invoice Management
• General Ledger Management
• Carrier Portal Integration
• Financial System Integration
• Contract/Tariff Maintenance
• Master Data Maintenance

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New IVR System

• Replace existing 10 year old IVR system
• DTMF and Voice Recognition
• Supports Multiple Languages
• Configurable IVR Workflow
• Capabilities
• BOL, Pieces, Weight, Cube Percentage, ETAs
• Trailer Tracking, Arrivals, Departures, Reason
  Codes, validation by trip tag
• Collect Power unit, conveyance data, confirmation
  of SCACs, handling of late statuses, operator
  transfers, manage dynamic trips

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Matrix Wiki - Matrix Product documentation

• Collaborative content creation
• Operations document best practices around
  application usage
• Approval process allows users to monitor the
  content
• RSS Feeds and Alerts on content changes

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Matrix Configuration Manager

• Easy Setup to create new customers and contracts
• Centralized maintenance and product configuration
• Strategic Service based configuration templates
• (GMM, MTS, D2C)
• Versioning, Security, Auditing and Rollback
  features
• Supports Multiple Languages (Localized)

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Matrix Configuration Manager
Larry Houtz
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Matrix PartnerSource

• partnersource.cevalogistics.com
• Matrix PartnerSource (MPS) is a semantic,
  standard XML and EDI Guides repository. MPS
  enables business analyst and integration
  developers to manage, organize and leverage all
  integration projects.
• The repository includes Matrix Standard Schemas,
  Matrix EDI implementation guides for X12 and
  EDIFACT transaction sets. Every schema is
  accompanied with the XMLSPY generated
  documentation, samples and XSLT transforms.

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Carrier Port
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Matrix Roadmap

• Future Enhancements

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Matrix Mobile Future

• The following features will be available in 2008
• Matrix Anywhere - Matrix Mobile on cell phones
  and BlackBerry devices using WAP
• Trip Search
• Order Search
• Shipment Search
• Package Search
• Container Search
• Geo Fencing Provide the operation the ability
  to create geo fences and provide alerting and
  auto arrival/departure functions based on
  collected GPS data.
• Electronic Driver Log Auditing Give the
  operation the tools necessary to audit driver
  logs when GPS data has been collected.
• Dynamic Trip/Route Builder A set of tools to
  visually create routes and trips either on the
  fly or using order/stop information.

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Reverse IVR System in 2008

• Reverse IVR is a technology to allow for the
  outbound calling of customers by the Matrix
  application.
• The primary use is to carry out delivery
  confirmation for home deliveries. The role of
  the reverse IVR technology is to ease the burden
  placed on operations that would otherwise be
  required to make outbound calls.
• Conduct post-delivery customer surveys

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Customer/Supplier/Carrier Portal Dashboards
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Parcel Tracking
In some cases CEVA operations utilize 3rd party
package shipping to offset full container loads
or less than container load shipments

• Matrix Features
• Retrieve Rate Quote
• Package Booking
• Print Labels
• Package Tracking

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CEVA Freight Management Integration

• Integration with CFM Systems
• TMS
• WorldPort (CFM Americas TMS) (in Progress)
• Freight Forwarding
• FAMS/CLASS/PLUS
• Shared Network Utilization
• Matrix to take advantage of CFM Hubs
• Central Pricing and Rate Quote Portal
• CFM to utilize FSSv2 functionality
• Warehouse Management
• Manhattan PkMS is now the standard for the
  Americas

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Matrix Claims Management

• New Module in Matrix and CarrierPort
• Generate claim forms for all shipping modes
• Support post claim activities including carrier
  acknowledgement to claims
• Keep a complete history of all transactions and
  carrier correspondence
• Detailed management reports for carrier
  performance reviews
• Review claim history on shortages, delays by ship
  site, product, carrier, in whole or by parts

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Master Data Management (2009)
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Enhancements for BD

• Glossary of Buzzwords
• Matrix Demo Environment
• Business Development Wiki site
• Launching www.CEVAMatrix.com(beta)