To deliver a EUR/RSM Master

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INNOVATION TEAM
Research Topics
Preliminary Study to Develop Research Perspective
SUPPORTING TECHNOLOGY
INNOVATION EXECUTION
Research Sources
To deliver a EUR/RSM Masters Thesis through an
online platform

• Definition of concepts
• Online Collaboration
• Online Platform
• Research Project
• Team Dynamics
• Virtual Team

To develop an Online Collaboration Platform for
this research project
To gain insight into the dynamics of a research
team in a virtual environment
MOVING FROM INFORMATION gt COMMUNICATION gt
TRANSACTION
1Verschuren Dooreward Designing a Research
Project
Visualisation S.L.J. Twigge EUR/RSM Research
Project 2005 Delivering a Research paper through
an Online Collaboration Platform
2
01 February 2005
15 Feb 2005 End Full Time Job RNLMC
Research Module Definitions
Finished Reading Theory By 15 Feb 2005
Hand-In Definite Version
lt 1 April 2005
First Version Functionality Online Platform
Research Proposal
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General Underlying Research Process and Task
Distribution

• In phasing the notification, means they are
  considered to be early adopters for testing any
  platform functionalities. Other research members
  will be more critical towards the actual
  benefits received from working with the online
  platform in comparison to generally available
  communication platforms.
• Handleiding Afstudeertraject Faculteit
  Bedrijsfkunde, 25 September 2003,
  http//www.rsm.nl/pls/portal/docs/1/1277794.PDF
• early adopters, actual benefits received

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The Research Process and Task Distribution
Developing Team Dependant Functionality for an
Online Collaboration Platform Applied to a
Research Project
Objective

• Gain Experience Insight into Online
  Collaboration and Virtual Research Team Dynamics
• Develop an Online Collaboration Platform for a
  Research Project

RESEARCH TEAM
RESEARCH
KNOWLEDGE GUIDELINES 2 University Coaches (
1) 2 Private Co-Readers
Researcher
Validation Team
ONLINE COLLABORATION PLATFORM
DELIVER NOTIFY
PROCESS FEEDBACK
Research
Process
Deliver
Notify
Process
Feedback
Product

• Deliver a Research Report according to EUR/FBK
  Master Thesis Standards

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Research Efforts Benefits from using an Online
Collaboration Platform

• To be further defined. Expected to state that
  the project is completed faster and more
  effective in comparison to other available
  communication technology platforms and
  functionalities. Will also include approx. SWOT
  Analysis (Strength, Weakness, Benefits and
  Risks)
• The Online Collaboration Platform (OCP) provides
  a facilitating role in the process of working
  through a defined research structure. The
  structure for this project has been based on
  three sources
• Verschuren Doorewaard, 1999, Designing a
  Research Project
• Institute Guidelines, December 2003, Manual
  Master Thesis RSM
• Personal Document from Dr. P.C. van Fenema
• Based upon these sources and results from the
  preliminary study, this research project is
  divided into two sub-projects
• Gaining insight into the working of a research
  team in a virtual environment
• Developing an OCP for developing and delivering
  the Research Paper
• The Team Assessment
• Measure Skill Diversity, Profile, Background,
  Interests, Expertise, Level of Commitment
• The Delivery Process
• The research project is delivered to its
  stakeholders by the researcher through an online
  platform using an internet connection and a
  standard web browser. The researcher takes on the
  duty of processing the research and editing it to
  the web pages. For this research a customised
  online platform is built.

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Research Questions

• Which benefits are feasible when applying the
  concepts of Virtual Teams and Online
  Collaboration to delivering an RSM Thesis through
  an online platform?
• Which underlying processes and types of Virtual
  Teams and Online Collaboration apply to this
  research project?
• Community, Portal, Knowledge Management,
  E-Learning (Training, Development and Distant
  Learning), Project Coordination, Document Mgt.,
  Conferencing, Workflow Mgt., High Performance
  Teams, Heavyweight Development Teams, the Skunk
  Works
• Which group dynamics can be tracked and managed
  through an Online Collaboration Platform?
• Do the special communication needs require
  functional facilitation?
• Interaction Incidents, Decision Processes,
  Moderation, Conflict Resolution Arbitration
• Does the research project provide a base for
  developing team dependant online collaboration
  functionality?

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Research Context http//www.twigge.com/thesis/Support/PRELIM/ResearchContext.php
Research Questions http//www.twigge.com/thesis/Support/PRELIM/ResearchQuestions.php
Definition of Concepts http//www.twigge.com/thesis/Support/PRELIM/ConceptDefinitions.php




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Research FrameworkManagement Questions
Online Collaboration Strengths Weaknesses Benefits Risks Processes Productivity Metrics
Checklist
Support Guidance
Investment
- Technical Infrastructure
- Organisational Context Conditions
Virtual Team Dynamics
Communication
Product Research Project
Project Control
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• During the preliminary study the following
  Research Modules have been identified
• Team Assessment
• Online Platform
• Theory Concepts / Empirical Notions
• Adaptive Structuration Theory
• Virtual Teams
• Online Collaboration
• Models
• Project Management
• Service Orientated Architecture
• Online Resources
• Third Party Forum (www.fullcirc.com
• Specialists University
• Google, JSTOR, ABI-INFORM, Scriptie Databank
• Comparisons
• Social Software
• Collaboration Products (see next page) RSS

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• Sourceforge / www.VAsoftware.com
• www.dotproject.net, www.tutos.org,
  www.wgroupware.org, www.Groove.net, Blackboard
• www.markroseman.com, www.cornerways.com,
  www.sonexis.com, www.fullcirc.com
• Idea that all firms are stuck on the road of
  conferencing solutions
• GroupLab University of Calgary
• Need to focus up to eight team members
  including leader span of control issues
• TeamWave
• www.onlinecommunityreport.com
• www.keystoneconsulting.com optimizing workforce
  communication E-Learning
• docta Norway
• Deaf People using TeamWave for online
  collaboration
• www.courseforum.com/projectforum/details.html
• GroupKit http//www.groupkit.org/history.html
• Document Management Workflow Management
  Online Learning
• ProjectForum www.courseforum.com workgroups
  collaborate and coordinate their project work
• Social Software Calendars Slot Management
• WebCT
• Netviewer desktop sharing tool
• OneSpace.net design review process (CoCreate)

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• As this is both a design and an intervene/change
  orientated research, aimed at producing XXX and
  XXX, the following data collection methods are
  most relevant

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Team Assessment

• Innovators, Early Adopters, etc.

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Tik-oefening

• To ensure realisation of the research objective
• A formulation of the research issue to be useful
  and necessary 6
• Capture the research issue is a brief definition
  12
• Capture the objective of the research in a brief
  definition 9
• Concern a confrontation of observations and for
  theories on the basis of which conclusions are
  drawn 22
• Descriptive knowledge often plays a valuable role
  in obtaining explanatory insights 18
• Jump through hoops to make things work 6
• In every work of genius, we recognise our own
  rejected thoughts .They come back to us with a
  certain alienated majesty,. Emerson 10