Mission and Vision

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Mission and Vision
To Heal. To Teach. To Discover.
University Hospitals will be the premier
integrated health system by providing access to
the highest quality healthcare at a competitive
price. We will lead our industry in developing
and delivering the next generation of
consumer-driven health care. Superior Quality
We will pursue breakthrough medical advancements
and practices to deliver superior clinical
outcomes. Personalized Experience Our care will
focus on out patients as individuals. We will
provide every patient an experience customized to
their medical, emotional, social and spiritual
needs.

• Current Performance

Service Line Mission and Vision
The Department of Medicine is guided by our
mission Advancing Science and Education.
Improving Care. The Department of Medicine's
vision is to maintain and enhance our
cutting-edge clinical expertise while balancing
this with the other elements of our tripartite
mission, research and education. We remain
committed to this mission through our outstanding
faculty, trainees and staff while nimbly
navigating the ever-changing transformation of
health care with firm commitment to diversity
among our ranks.
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Key Accomplishments 2014-2015
Goals Initiatives Accomplished or In Progress
Clinical 7 wRVU increase/cFTE for 2015 DOM at 76 10 NPR increase/cFTE Ave CGCAHPS Doctor Rating Top Box 82 Yr. over Yr. positive NI to budget with/without TBA recruits 16 recruits for 2016
Research 63M total research awards opportunities in non-federal funding 69 of total awards from Federal Funding 2015 vs. 2014, submitted grants increased 7 and funded award increased 1.5 Several major new programs including a Silvio O. Conte Center (GI) Enhanced intramural programs including team science challenge grants
HDI 46 Harrington Scholars New extramural relationships (e.g. Gund Foundation) Current BioMotiv accelerator capitalization of 90M
Education Total teaching effort by Medicine faculty in SOM 30 Leader in innovation in the area of teaching patient safety and quality Enhanced ABIM research pathway with Harrington Physician-Scientist pathway Leader in CME Medicine Today to restart in 2016 Highly successful recruitment for 2015 - 36 interns including 7 underrepresented minorities The residency began a new Leadership in Medical Education track focused on training the next generation of IM teachers. Highly visible residency leaders at national meetings The 5th Annual Quality Summit took place in Sept 2015 with 315 attendees. considered a rousing success by attendees

• Current Performance

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Institution Level Goals Service Line Objectives
Service Line Objectives

• Strategic Plan Design

Objective
Initiative
Goal
System Goals

• Improve Patient Access initiatives to include lt
  14 days to 1st. available, same day access,
  MDFit, ZocDoc
• Improve Ambulatory and Hospital Patient
  Throughput LOS, earlier discharges
• Improve patient satisfaction/experience scores
• Coordinated by DOM Clinical Operations Committee

• Increase market share by 3 in next 1 year
• Program development (e.g. Diabetes Center, Bone
  Health)
• Physician outreach - Strengthen relationship with
  referring physicians in system
• Revenue enhancement plans

Reduce Costs and Improve Operations

• Expansion of Antibiotic Stewardship Program to
  SCC, the ICUs
• Expanded involvement of hospitalists in the
  ACO-based care/quality initiatives
• Blur the management lines in ambulatory (OH/DO
  sites) operations and create a single set of
  staff POS priorities

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Service Line Objectives
Strategic Plan Design
Objective
Initiative
Goal
Institution Level Goals Service Line Objectives
System Goals

• Accelerate RHI development within the system
  beginning with a formal planning process for
  Ahuja ICU standards for ICUs in System
• Increase system-wide (MP) involvement in the
  ambulatory aspects of house staff training and
  precepting supported financially by the system
• Increase the of hybrid specialty appointments
  (MG/MP) where needed and develop a credit
  system under the new comp plan for MG volume
  diverted to MP

Increase Physician Alignment

• Increase total awarded industry-based clinical
  trials initiatives to include Leadership role,
  increased awareness of open/existing protocols,
  tracking of patient rate changes
• Develop a philanthropic support base for clinical
  investigation with a target of 1M. Engage UH
  Development on potential donor interest, trainee
  costs for clinical investigation experience and
  staff support for program management
• Increase team science initiatives by creating a
  baseline of trial awards, a support
  infrastructure, enhanced communication plan and
  tracking outcomes
• Continue to enhance our role in innovative
  teaching. The DOM will align the education
  programs with the needs of the hospital system
  (interaction with other IM residencies) with a
  greater emphasis on preparing internists to
  function in the ambulatory setting of the future
  with ability to lead teams, patient safety and
  quality efforts

Fortify Academic Mission
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Service Line Objectives
Strategic Plan Design
Objective
Initiative
Goal
Institution Level Goals Service Line Objectives
System Goals
Develop Culture and Be a Top Employer

• Faculty Diversity and Development to include
  Junior Faculty Mentoring (Mentoring Committees,
  Senior Career Mentors, Speed Mentoring)
• Improve Physician Engagement

• Meet 2016 financial targets through accurate and
  timely charge submission, revenue enhancement
  plans, and increased access
• Receive appropriate and sustained level of
  programmatic/development support for new Chair
• Receive appropriate and sustained level of
  programmatic support for a new Chief of
  Cardiovascular Medicine, Geriatrics, and
  Palliative Medicine

Achieve Strong Financial Performance
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