Emerald%20Choice

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Emerald Choice

• Operations in a New Era
• Emerald Choice was designed to meet the growing
  need to address environmentally preferred methods
  to clean
• Green at Citywide is ?

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Emerald Choice

• Green is the lens through which we look at a
  building
• Look through the lens and askcan we do it
  better?
• Can we recycle, reduce or reuse
• Is it sustainable?

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Emerald Choice

• Sustainability
• Meeting the needs of today without compromising
  our ability to meet the needs of the future
• We borrow the earth from our kids
• Can we afford it when times are tough?

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Emerald Choice

• How do we choose better?
• Chemicals
• Equipment
• Consumables
• Recycling
• Training

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Chemicals

• Green Seal
• Founded in 1989
• Certifies many products and services
• Supported by the suppliers as the standard
• Cost neutral
• What green means to many
• No disinfectant claims
• Use reduced risk products

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Equipment

• IC will have more costs
• Investment in microfiber mandated
• Microfiber technology is undeniable
• Captures dirt 2 ways
• Micro fiber doc in EC manual
• Walks off!!! Needs a system

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More Equipment

• Multi filer vacuums Backpacks
• Low dust floor machines
• Low moisture carpet cleaning
• Mixture control

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Consumables

• Green Seal
• DfE- EPA program that is very effective
• No aerosols
• Liners with recycled content
• Many choices depending on

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Recycling

• Easy to do through trash collector
• Large bins or desk pick-up
• Other items
• Very effective Green activity

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Training

• Same methodology applies to traditional cleaning
• Additional training on environmental factors
  needed
• Dont need to change crews
• Any successful IC can succeed in EC also

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Shades Of Green

• Shades of green will be presented to the customer
  based on the needs of the customer and financial
  situation
• Light to Dark available

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Product/Service Light Green Green Dark Green
Chemicals Green Seal Green Seal w/mixture control Green Seal w/mixture control
Documentation Training Annual Audit Emerald Green Training Bi-Annual Audit and Emerald Green Training Quarterly Audit and Emerald Green Training
Recyling Procedures None Paper Recycle Stations Desk Paper Pick-Up Metal/Plastic Stations
Carpet Cleaning Extraction or Dry Method Low Moisture w/Green Chemicals Low Moisture w/Green Chemicals Drying
Floor Cleaning Dust Mop Microfiber Dust Mop Vacuum w/Hepa Filtration
Dusting Standard Microfiber Duster Microfiber Duster
Powered Equipment Standard Equipped with Dust Collection filters Equipped with Dust Collection filters
Restroom Cleaning Standard Microfiber Mop System Microfiber Pad Replacement System
Monthly Investment Market Price Plus 5 Plus 10
Additional Items - Restorative Floor Work As Needed Stripper Green Seal Finish Green Seal Stripper Finish
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How to use

• Customer chooses based on the level of Green they
  desire
• We suspect most in light Green and then Green
• Ops verifies IC has the equipment and chemicals
  in place to meet the criteria
• Use spreadsheet and audit survey

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NM Role

• Night Managers need to know the level of Green
  purchased and what to look for
• Biggest success factor is ridding the building of
  the old stuff
• Non-negotiable with IC if they want to clean the
  building

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QCM Role

• QCMs need to present the program via the Quick
  Guide
• Explain the program as a new service
• Be careful to only present to clean buildings
• High soil and Green dont mix well
• All suppliers have the goods

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More QCM

• Be very clear with IC what the expectations are
• Become familiar with the spreadsheets
• Consumables spreadsheet also
• Check closet for the wrong stuff
• Assure the customer they are GREEN!!

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Disinfectant?

• Green Seal does not have one
• Explain that we will use a reduced risk
  disinfectant and GS otherwise
• Same strategy can be employed where needed like
  floorwork perhaps

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Pricing

• Light Green is traditional pricing
• Green is plus 5
• Dark Green is 10
• Use bid sheet to resolve any other issues

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Other issues

• LEED is not Green and vice versa
• We are prepared to help with LEED if needed
• Green competitors dont exist..get DOO or
  owner invovled quick

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Marketing Materials

• 4 color piece
• Quick Guide
• Continuum
• Quick Guide is best to give to current customer

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QCM and Consumables

• Get vendor to put together package that mirrors
  your spreadsheet
• Get mats
• Present it all and let them decide
• Remember to remind them that they are Green by
  the fact that they are making these choices

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Final thoughts

• Control the equipment
• Pick low soil buildings
• Assure the customer they are doing a very Green
  thing
• Understand what it menas to be Green
• Emerald choice makes it very easy