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WELCOME%20TO

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Title: WELCOME%20TO


1
WELCOME TO
2
ABOUT THE COMPANY
  • Industry leading national telecommunications
    products distributor
  • Provider of asset management services, product
    integration, configuration, custom cabling and
    installation services
  • Serving carriers nationwide including wireline,
    wireless, cable, broadband and enterprise
    communications providers
  • Two Sales and Support Call Centers in NC GA
  • TL9000-V R4.0/R4.0 and ISO 90012000 Certified
  • Founded in 1970
  • MWBE Certified Women Owned
  • 1 ADTRAN SP Distributor from 2003 - 2009

3
WALKER TEAM EXPANSION
  • On August 13th, Walker and Associates, Inc.
    announced its plans to acquire the non-affiliate
    operating assets of Windstream Supply LLC, with
    the effective date of August 21, 2009.
  • The acquisition included the hiring of Windstream
    Supplys sales and marketing staff and
    inventories necessary to support Windstream
    Supplys substantial non-affiliate customers.
  • In addition to its existing operations in
    Welcome, NC and Winston-Salem, NC, Walker has
    further expanded with the addition of the sales
    and marketing office in Alpharetta, GA.

4
FACILITIES AND THROUGHPUT
  • Facilities
  • Warehouse 150,000 square feet
  • Integration, cable assembly, and kitting 26,000
    square feet
  • Corporate office 30,000 square feet
  • Processing Run Rates
  • 42,000 orders / year
  • 2,000 active customers
  • 350 manufacturers
  • 200,000 SKUs
  • 36,500 active SKUs
  • (quoted or sold)
  • 4,500 inventoried SKUs

5
INFORMATION TECHNOLOGY
  • PeopleSoft ERP
  • Oracle 9i Database
  • Electronic Data Interchange (EDI)
  • eBusiness Order Tracking
  • User Friendly Web Fronts
  • In-House Programming / Development

6
INDUSTRY LEADING MANUFACTURERS
  • 3Com
  • 3M
  • Aastra
  • ADC Telecommunications
  • ADTRAN
  • ADVA Optical
  • Alloptic
  • Allworx
  • AudioCodes
  • Charles Industries
  • Chatsworth
  • Newton
  • Polycom
  • Preformed Line Products
  • Purcell Systems
  • Sycamore Networks
  • Symmetricom
  • Telco Systems
  • Telect
  • Tellabs
  • Tyco Electronics
  • Westell
  • Corning Cable
  • Edgewater Networks
  • Eltek Valere
  • Emerson Network Power
  • EnerSys
  • Ericsson
  • Exalt
  • EXFO
  • Force10 Networks
  • Fujitsu
  • General Cable

7
FOCUS TECHNOLOGIES
  • Broadband Service Delivery
  • via MSAP, DSL, GPON, and WiMAX
  • Voice over Internet Protocol (VoIP)
  • Optical Transport
  • Wireless Backhaul
  • Ethernet and Networking
  • Fiber To The Premises (FTTP)

8
WALKER OUTSIDE SALESBY REGION
9
WALKER INSIDE SALESBY TERRITORY
10
WALKER INSIDE SALESBY REGION
11
WALKER INSIDE SALESCHANNEL PARTNERS
12
INDUSTRY LEADING SERVICES
  • Technical Support
  • Custom Network Deployment Kits
  • Equipment Integration
  • Custom Cable Assemblies
  • Materials Management
  • Asset Management (CAMP)
  • Product Configuration
  • Installation (EFI)

13
SERVICE AND SUPPORT
  • Professional and knowledgeable full-service
    support team
  • Technical Support
  • Regional Account Managers
  • Inside Sales
  • Customer Service
  • Market Development
  • Unique Programs and Promotions
  • Technology Seminars
  • Loyalty Programs
  • Customer Events
  • Emergency Service Level Agreement

14
TECHNICAL SUPPORT
  • First-line support for pre-sales and post-sales
    product issues
  • Design telecommunications solutions on CPE, rack,
    central office and network scale
  • Provide bill of materials for integrated and
    kitted projects
  • Provide elevation drawings and wiring notes on
    integrated projects
  • Design review participation, on-site support
  • Provide technical assistance and gateway to
    manufacturer support

15
ENGINEERING EXPERIENCE
  • RODNEY WISE, Engineering Director 22 years
    industry experience
  • 13 years with Walker and Associates in
    Engineering Management
  • 9 years experience in equipment engineering,
    wireless network engineering and engineering
    management at Nortel, BellSouth and Voice Stream
  • FRED PHILLIPS, Engineer 19 years industry
    experience
  • 10 years at Walker and Associates as an Engineer
  • 9 years in installation and operations for a
    major PBX manufacturer
  • THOMAS SMITH, Engineer 24 years industry
    experience
  • 14 years at Walker and Associates as an Engineer,
    as well as a Test and Quality Control Technician
  • 10 years with Western Electric / ATT
  • KEN SMITH, Engineer 12 years industry
    experience
  • 1 year at Walker and Associates as an Engineer
  • 7 years optical experience
  • 4 years IPTV and Data Systems experience
  • BILL LOWERY, Production Manager 28 years
    industry experience
  • 18 years at Walker, he has had a wide range of
    responsibilities from starting Walkers
    Integration operation to Application and
    Integration Engineering

16
CUSTOM NETWORK DEPLOYMENT KITS
  • One PO
  • Efficient procurement
  • Single shipment
  • Standardized equipment list
  • Easy shipment tracking

17
EQUIPMENT INTEGRATION SERVICES
  • Multi-vendor custom communications solutions
  • Mounted in
  • Indoor and outdoor equipment enclosures
  • Racks for COE, CPE or COLO applications
  • Multi-bay line-ups
  • Custom and standard cable lengths and
    connectorization

Assembled, Wired and Tested
  • Capacity to assemble, wire and test dozens of
    integrated bays per week with additional capacity
    available
  • Cross-trained personnel are available from other
    departments
  • Multiple shifts can be operational within a short
    start-up period

Consistent, Reliable and Efficient
18
CUSTOMIZED CABLE ASSEMBLIES
  • Fully customized wiring configurations
  • Customized lengths
  • 25 pair / 32 pair connectors
  • Bantam connectors
  • Coax cable
  • 100 tested
  • RJ conductor cables
  • Rapid production to meet delivery schedules
  • Online Cable Configuration Tool

19
MATERIAL MANAGEMENT
  • Logistic Services
  • Inventory Management
  • Consignment Programs
  • Customized Inventory Programs
  • On-Time Delivery

20
CAMP Customer Asset Management Program
  • Warehouse and logistics management of
    customer-owned inventory at Walkers facility
  • Basic and advanced configuration loading
  • Customized packaging and labeling
  • Bar-coding and scanning
  • Re-capture of customer field items for
    redeployment
  • Web-based asset reporting and tracking

21
CAMPCUSTOMER OWNED VIRTUAL WAREHOUSE
  • Secured and dedicated warehouse allocation for
    customer-owned materials within Walkers
    distribution facility
  • Customer-owned materials received into inventory
    system and moved to customer warehouse location
  • Walker warehouse personnel pick material and
    prepare products for shipment

22
CAMP CONFIGURATION SERVICES
  • Basic Configuration
  • Customer supplies the WAN, LAN, Default Gateway
    and DNS IP information for Walker to build
    configurations and load on products
  • Advanced Configuration
  • Additional Advanced Routing Protocols (OSPF,
    BGP, EIGRP) or Voice, Frame-Relay, NAT, VPN,
    Access-lists or any other type of customer
    specific requirement is loaded on the product
  • Equipment
  • IP PBX, IP Phones, IADs, Business Gateways,
    Routers, and Switches

23
CAMPCUSTOM PRODUCT LABELING
  • This option includes affixing custom labels to
    customer product to further enhance management of
    customer assets once deployed.
  • Example includes
  • Barcoded package label
  • Standard package label
  • Barcoded serial number label
  • Custom options also available

24
CAMP BARCODING, ASSET TRACKING, REPORTING
  • Includes Serial Number and/or Custom Label based
    Tracking functions
  • May be used in conjunction with Custom Labeling
    Option
  • Custom labels may be scanned for data
  • Displayed on the web portal for tracking and
    reporting

25
CAMP RECONDITIONING FOR REDEPLOYMENT
  • Manage the cycle from De-installation to
    Redeployment
  • De-Install the CPE equipment
  • Enter return for deployment data on Walkers
    eBusiness website
  • Ship to Walker with RA information on label
  • Walker personnel receive, test and repackage CPE
    equipment
  • Walker personnel store and maintain in customers
    virtual warehouse
  • Upon Order receipt pick SKU from Customer
    Warehouse
  • May be used in FIFO shipping model for all
    eBusiness orders

26
WALKER eBUSINESS WEB-BASED TOOLS
  • Pricing and Availability 24/7
  • Shipment Status and Tracking
  • Order History and Reporting
  • Invoice History and Analysis
  • Customer Warehouse Inventory View
  • Customer Specific Catalogs
  • Online Ordering
  • Order Approval Option
  • Customer Configuration Files
  • Asset Mgmt Tracking and Reporting
  • Role Base Security
  • Online Reconditioning Requests (future)
  • Online Return Requests (future)
  • Shipping/Handling Calculations (future)
  • Private Label Branding (future)
  • Credit Card Payment Option (future)

27
ENGINEER, FURNISH INSTALLATION
  • NATIONWIDE CAPABILITIES
  • Trained and certified technicians
  • Large complex projects
  • Engineering packages
  • Multiple vendor custom solutions
  • Outside Plant installations
  • Cabinet retrofitting
  • Process management from site survey through
    installation

28
WALKER INSTALLATION SERVICES
  • Walker's team consists of engineers, project
    managers, certified installers, and labor
    partners.
  • Provides first-in-class project management from
    the site-survey and engineering package through
    to the final walkthrough.
  • Walker provides Installation Services from the
    Central Office to the Customer Premise.
  • Installation Services Include
  • Central Office
  • Total Access 5000 Cabinet/Retrofit
  • De-commissioning / Removal

29
RETROFIT SERVICES CUTOVER TRAILER
30
EXAMPLE OF INSTALLATION PROJECT
  • Customer was a CSP with service in 13 South
    Eastern areas, and 2 in the Great Lakes area.
  • Customer developed a Retrofit Project to deliver
    triple play. Due to resource limitations, the
    program could not be implemented.
  • Customers goal was to utilize the TA 5000
    retrofit kit to deliver triple play services.
  • Day 1 - Cutover trailer was brought to site and
    TA 5000 in trailer was pre-programmed to match
    customer specifications.
  • Day 2 - Installation Manager tied into customer
    tie lines and OSP cables and moved all existing
    circuits into trailer.
  • Day 3 - Old equipment was removed and
    installation of new equip took place in the
    existing cabinet.
  • Day 4 - All circuits were moved from the cutover
    trailer to the new equipment
  • No customer outages occurred during entire
    procedure.

31
SUMMARY OF WALKER BENEFITS
  • Walker and Associates has the right Products and
    Services to be your Solutions partner for CPE
    deployment
  • We simplify ordering and redeploying processes
  • We minimize your pre-configured CPE deployment
    costs
  • We eliminate your need to invest in warehouse
    space
  • With accurate forecast information we will
    maintain the inventory for just-in time service
    turn-up
  • We help you manage your asset through accurate
    reporting 24/7
  • Walkers nationwide installation footprint, can
    provide complete turnkey services for all of your
    central office needs
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