Title: WELCOME%20TO
1WELCOME TO
2ABOUT THE COMPANY
- Industry leading national telecommunications
products distributor - Provider of asset management services, product
integration, configuration, custom cabling and
installation services - Serving carriers nationwide including wireline,
wireless, cable, broadband and enterprise
communications providers - Two Sales and Support Call Centers in NC GA
- TL9000-V R4.0/R4.0 and ISO 90012000 Certified
- Founded in 1970
- MWBE Certified Women Owned
- 1 ADTRAN SP Distributor from 2003 - 2009
3WALKER TEAM EXPANSION
- On August 13th, Walker and Associates, Inc.
announced its plans to acquire the non-affiliate
operating assets of Windstream Supply LLC, with
the effective date of August 21, 2009. - The acquisition included the hiring of Windstream
Supplys sales and marketing staff and
inventories necessary to support Windstream
Supplys substantial non-affiliate customers. - In addition to its existing operations in
Welcome, NC and Winston-Salem, NC, Walker has
further expanded with the addition of the sales
and marketing office in Alpharetta, GA.
4FACILITIES AND THROUGHPUT
- Facilities
- Warehouse 150,000 square feet
- Integration, cable assembly, and kitting 26,000
square feet - Corporate office 30,000 square feet
- Processing Run Rates
- 42,000 orders / year
- 2,000 active customers
- 350 manufacturers
- 200,000 SKUs
- 36,500 active SKUs
- (quoted or sold)
- 4,500 inventoried SKUs
5INFORMATION TECHNOLOGY
- PeopleSoft ERP
- Oracle 9i Database
- Electronic Data Interchange (EDI)
- eBusiness Order Tracking
- User Friendly Web Fronts
- In-House Programming / Development
6INDUSTRY LEADING MANUFACTURERS
- 3Com
- 3M
- Aastra
- ADC Telecommunications
- ADTRAN
- ADVA Optical
- Alloptic
- Allworx
- AudioCodes
- Charles Industries
- Chatsworth
- Newton
- Polycom
- Preformed Line Products
- Purcell Systems
- Sycamore Networks
- Symmetricom
- Telco Systems
- Telect
- Tellabs
- Tyco Electronics
- Westell
- Corning Cable
- Edgewater Networks
- Eltek Valere
- Emerson Network Power
- EnerSys
- Ericsson
- Exalt
- EXFO
- Force10 Networks
- Fujitsu
- General Cable
7FOCUS TECHNOLOGIES
- Broadband Service Delivery
- via MSAP, DSL, GPON, and WiMAX
- Voice over Internet Protocol (VoIP)
- Optical Transport
- Wireless Backhaul
- Ethernet and Networking
- Fiber To The Premises (FTTP)
8WALKER OUTSIDE SALESBY REGION
9WALKER INSIDE SALESBY TERRITORY
10WALKER INSIDE SALESBY REGION
11WALKER INSIDE SALESCHANNEL PARTNERS
12INDUSTRY LEADING SERVICES
- Technical Support
- Custom Network Deployment Kits
- Equipment Integration
- Custom Cable Assemblies
- Materials Management
- Asset Management (CAMP)
- Product Configuration
- Installation (EFI)
13SERVICE AND SUPPORT
- Professional and knowledgeable full-service
support team - Technical Support
- Regional Account Managers
- Inside Sales
- Customer Service
- Market Development
- Unique Programs and Promotions
- Technology Seminars
- Loyalty Programs
- Customer Events
- Emergency Service Level Agreement
14TECHNICAL SUPPORT
- First-line support for pre-sales and post-sales
product issues - Design telecommunications solutions on CPE, rack,
central office and network scale - Provide bill of materials for integrated and
kitted projects - Provide elevation drawings and wiring notes on
integrated projects - Design review participation, on-site support
- Provide technical assistance and gateway to
manufacturer support
15ENGINEERING EXPERIENCE
- RODNEY WISE, Engineering Director 22 years
industry experience - 13 years with Walker and Associates in
Engineering Management - 9 years experience in equipment engineering,
wireless network engineering and engineering
management at Nortel, BellSouth and Voice Stream - FRED PHILLIPS, Engineer 19 years industry
experience - 10 years at Walker and Associates as an Engineer
- 9 years in installation and operations for a
major PBX manufacturer - THOMAS SMITH, Engineer 24 years industry
experience - 14 years at Walker and Associates as an Engineer,
as well as a Test and Quality Control Technician - 10 years with Western Electric / ATT
- KEN SMITH, Engineer 12 years industry
experience - 1 year at Walker and Associates as an Engineer
- 7 years optical experience
- 4 years IPTV and Data Systems experience
- BILL LOWERY, Production Manager 28 years
industry experience - 18 years at Walker, he has had a wide range of
responsibilities from starting Walkers
Integration operation to Application and
Integration Engineering
16CUSTOM NETWORK DEPLOYMENT KITS
- One PO
- Efficient procurement
- Single shipment
- Standardized equipment list
- Easy shipment tracking
17EQUIPMENT INTEGRATION SERVICES
- Multi-vendor custom communications solutions
- Mounted in
- Indoor and outdoor equipment enclosures
- Racks for COE, CPE or COLO applications
- Multi-bay line-ups
- Custom and standard cable lengths and
connectorization
Assembled, Wired and Tested
- Capacity to assemble, wire and test dozens of
integrated bays per week with additional capacity
available - Cross-trained personnel are available from other
departments - Multiple shifts can be operational within a short
start-up period
Consistent, Reliable and Efficient
18CUSTOMIZED CABLE ASSEMBLIES
- Fully customized wiring configurations
- Customized lengths
- 25 pair / 32 pair connectors
- Bantam connectors
- Coax cable
- 100 tested
- RJ conductor cables
- Rapid production to meet delivery schedules
- Online Cable Configuration Tool
19MATERIAL MANAGEMENT
- Logistic Services
- Inventory Management
- Consignment Programs
- Customized Inventory Programs
- On-Time Delivery
20CAMP Customer Asset Management Program
- Warehouse and logistics management of
customer-owned inventory at Walkers facility - Basic and advanced configuration loading
- Customized packaging and labeling
- Bar-coding and scanning
- Re-capture of customer field items for
redeployment - Web-based asset reporting and tracking
-
21CAMPCUSTOMER OWNED VIRTUAL WAREHOUSE
- Secured and dedicated warehouse allocation for
customer-owned materials within Walkers
distribution facility - Customer-owned materials received into inventory
system and moved to customer warehouse location - Walker warehouse personnel pick material and
prepare products for shipment
22CAMP CONFIGURATION SERVICES
- Basic Configuration
- Customer supplies the WAN, LAN, Default Gateway
and DNS IP information for Walker to build
configurations and load on products - Advanced Configuration
- Additional Advanced Routing Protocols (OSPF,
BGP, EIGRP) or Voice, Frame-Relay, NAT, VPN,
Access-lists or any other type of customer
specific requirement is loaded on the product - Equipment
- IP PBX, IP Phones, IADs, Business Gateways,
Routers, and Switches
23CAMPCUSTOM PRODUCT LABELING
- This option includes affixing custom labels to
customer product to further enhance management of
customer assets once deployed. - Example includes
- Barcoded package label
- Standard package label
- Barcoded serial number label
- Custom options also available
24CAMP BARCODING, ASSET TRACKING, REPORTING
- Includes Serial Number and/or Custom Label based
Tracking functions - May be used in conjunction with Custom Labeling
Option - Custom labels may be scanned for data
- Displayed on the web portal for tracking and
reporting
25CAMP RECONDITIONING FOR REDEPLOYMENT
- Manage the cycle from De-installation to
Redeployment - De-Install the CPE equipment
- Enter return for deployment data on Walkers
eBusiness website - Ship to Walker with RA information on label
- Walker personnel receive, test and repackage CPE
equipment - Walker personnel store and maintain in customers
virtual warehouse - Upon Order receipt pick SKU from Customer
Warehouse - May be used in FIFO shipping model for all
eBusiness orders
26WALKER eBUSINESS WEB-BASED TOOLS
- Pricing and Availability 24/7
- Shipment Status and Tracking
- Order History and Reporting
- Invoice History and Analysis
- Customer Warehouse Inventory View
- Customer Specific Catalogs
- Online Ordering
- Order Approval Option
- Customer Configuration Files
- Asset Mgmt Tracking and Reporting
- Role Base Security
- Online Reconditioning Requests (future)
- Online Return Requests (future)
- Shipping/Handling Calculations (future)
- Private Label Branding (future)
- Credit Card Payment Option (future)
27ENGINEER, FURNISH INSTALLATION
- NATIONWIDE CAPABILITIES
- Trained and certified technicians
- Large complex projects
- Engineering packages
- Multiple vendor custom solutions
- Outside Plant installations
- Cabinet retrofitting
- Process management from site survey through
installation
28WALKER INSTALLATION SERVICES
- Walker's team consists of engineers, project
managers, certified installers, and labor
partners. - Provides first-in-class project management from
the site-survey and engineering package through
to the final walkthrough. - Walker provides Installation Services from the
Central Office to the Customer Premise.
- Installation Services Include
- Central Office
- Total Access 5000 Cabinet/Retrofit
- De-commissioning / Removal
29RETROFIT SERVICES CUTOVER TRAILER
30EXAMPLE OF INSTALLATION PROJECT
- Customer was a CSP with service in 13 South
Eastern areas, and 2 in the Great Lakes area. - Customer developed a Retrofit Project to deliver
triple play. Due to resource limitations, the
program could not be implemented. - Customers goal was to utilize the TA 5000
retrofit kit to deliver triple play services. - Day 1 - Cutover trailer was brought to site and
TA 5000 in trailer was pre-programmed to match
customer specifications. - Day 2 - Installation Manager tied into customer
tie lines and OSP cables and moved all existing
circuits into trailer. - Day 3 - Old equipment was removed and
installation of new equip took place in the
existing cabinet. - Day 4 - All circuits were moved from the cutover
trailer to the new equipment - No customer outages occurred during entire
procedure.
31SUMMARY OF WALKER BENEFITS
- Walker and Associates has the right Products and
Services to be your Solutions partner for CPE
deployment - We simplify ordering and redeploying processes
- We minimize your pre-configured CPE deployment
costs - We eliminate your need to invest in warehouse
space - With accurate forecast information we will
maintain the inventory for just-in time service
turn-up - We help you manage your asset through accurate
reporting 24/7 - Walkers nationwide installation footprint, can
provide complete turnkey services for all of your
central office needs