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Today

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Today s Topics Organization Leadership Program Ways to bring education into the mix Listening to the needs and expectations of future nurses A BOLD Leadership ... – PowerPoint PPT presentation

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Title: Today


1
Todays Topics
  • Organization Leadership Program
  • Ways to bring education into the mix
  • Listening to the needs and expectations of future
    nurses

2
A BOLD LeadershipJourney
Mary Jim Montgomery Chief Operating Officer Bay
Medical Center Panama City, FL
3
What keeps you up at night?
  • High turnover?
  • No money?
  • Organizational conflict?
  • Lack of focus?
  • Unsure direction?

4
Would numbers like this help?
42 decrease in turnover
87 increase in operating margin
5
One BOLD Journey
  • Building Organizational Leadership Development
  • Assess the need
  • Research best practice
  • Align to strategy
  • Support the journey
  • Measure results
  • Consider lessons learned

6
Assess the need
  • 360 Feedback
  • Performance evaluations
  • Birkman evaluations
  • Competency-based supervisor assessments

7
(No Transcript)
8
Nursing Leadership Zones
  • Informal leaders
  • Members of the care delivery team
  • Members of Performance Improvement teams
  • Formal leaders
  • Supervisors and work leaders such as Charge
    nurse, Coordinators, Case managers, Unit managers
  • Strategic leaders
  • Directors over broad areas such as Med-Surg,
    Cardiovascular or Perioperative Services
  • Chief Nursing Officer

9
Gap Analysis by Zone
  • Strategic Leaders
  • Functional Business Knowledge
  • Communication
  • Decision Making
  • Leadership
  • Change Management
  • Formal leaders
  • Communication
  • Leadership
  • Change Management
  • Decision Making
  • Functional Business Knowledge

10
Research best practice
  • Succession Plans
  • Identify and grow local talent
  • Facilitate internal advancement
  • Reduce reliance on external labor sources
  • Leadership Development Plan
  • Improve employee retention
  • Better organizational outcomes through improved
    staff competencies

11
Align to strategy
  • Enterprise-wide Leadership Development
  • Managers/Directors by Jan 2004
  • Front line Supervisors by Jun 2004
  • Cultural shift
  • Data-driven decisions
  • Six Sigma experiential learning
  • Organizational excellence
  • Magnet status
  • Employer of choice
  • Centers of excellence

12
Support the journey
  • Customize developmental opportunities
  • Obtain educational partners
  • The Advisory Board
  • ACHE/VHA
  • Local Finance group
  • Troy State University
  • Local leaders and experts
  • Train and provide coaches and mentors
  • Offer Lunch Learn presentations

13
Support the journey
  • Incorporate into HR program
  • Policies, procedures, and evaluation process
  • Hiring practices
  • Communicate on many levels
  • Expectations
  • Progress
  • Success stories

14
Measure results
  • Establish dashboard of excellence
  • Stakeholder satisfaction
  • Financial performance
  • Staffing effectiveness
  • Learning effectiveness
  • Performance outcomes

15
Consider lessons learned
  • Budget up front
  • Time and money
  • Administrative support
  • Tracking
  • Scheduling
  • Reporting
  • Communicate7
  • Expect the unexpected

16
BOLD!
Engaged work force
Improved organizational performance
Shared journey
Cultural transformation
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