User Groups The Global Picture

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User GroupsThe Global Picture
Doron Simchoni - ilOUG President Doron.simchoni_at_gm
ail.com
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ilOUG Israel Oracle User Group

• Start in 1998, 2000 members
• Tech APPS
• More than 10 SIGs
• 2 Annual conferences
• Great cooperate with Oracle Israel
• Special Business Model

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User Group, What the idea is

• Share knowledge Experience
• Enhance UG member professionalism
• Networking

• Cooperation with Oracle
• Be part of the global UG
• Be independent (professionally and
  economically)

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Share knowledge Experience

• SIGs Special Interest Group
• Small communities
• Professional Presentations
• Customer success (?) stories
• Turn your web site to a content web site
  http//www.iloug.org.il
• Cooperate with local companies

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Networking

• Turn your UG to a Community
• SIGs as a networking meetings
• Annual conference
• Network events

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Cooperation with Oracle
Locally

• Make local Oracle part of your UG
• Oracle support division
• Be part of Oracle news letters and conferences
• Oracle week in Israel

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Cooperation with Oracle (cont.)
Globally

• Metalink ? My Oracle Support
  http//metalink.oracle.com
• Proactive Support (40 faster problem
  resolve, 30 less SR)
• Personalized Support including Knowledge
  Base tool
• OCM Oracle Configuration Management
• One OCM per host
• Collect analyze data
• Provide system health
• Patch advise and more

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Cooperation with Oracle (cont.)
Globally (Cont.)

• CABs - Customers Advisory Board (Where is
  Bulgarian companies?)
• Oracle MIX - https//mix.oracle.com
• Oracle WIKI - http//wiki.oracle.com
• Beta testing program - http//otnbeta.oracle.com
  /bpo/prospects/index.htm
• Enhancement tools
• Oracle speakers in your events

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EOUC EMEA Oracle User Community
Be part of the global UG

• Uniqueness of EOUC
• Community not Council (spoke persons Heli
  Yani)
• Many small UG
• Many Languages (Localization)
• Voice to Oracle
• Cooperation between UGs

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Be part of the global UG (cont.)

• IOUC as an Umbrella for local UG
  http//www.iouc.org
• IOUC Committees (PDC, SQC, Localization)
• Other UG (APOUC, HEUG, IOUG, OAUG, QUEST .)
• OAUG APPS
• IOUG - Technology
• QUEST JDE People Soft
• Products acquired UGs (Hyperion, BEA..)

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Be independent (professionally and economically)

• Be an honest voice of the users
• Represent all possible solutions and
  experiences
• Economically independent
• Oracle interest in strong UG

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Q

A
Doron Simchoni - ilOUG President Doron.simchoni_at_gm
ail.com