NOF ICT Training Providers Day

1
NOF ICT Training Providers Day

• Scottish experience
• Its a mixed economy of training
• Flexibility and responsiveness to individual
  training needs
• Libraries want value for money
• Its taking longer than we thought

2
What the Managers say

• Staff are mixed in terms of ability and speed of
  progress. Flexibility is crucial in terms of
  confidence building and allowing staff to study
  at their own pace. We have found that those staff
  members who have passed their ECDL or undertaken
  advanced training have been very supportive of
  colleagues who may be experiencing some
  difficulty.

3
What the Managers say

• It has become clear that there is no one answer
  and no one pace. An understanding of individual
  learning needs and a choice of delivery styles is
  essential.

4
What the Managers say

• Finding a suitable trainer to train in the
  supplementary outcomes has not been easy but we
  were fortunate to have found one recommended by
  another Authority.The training delivered has
  been of a very high quality and the tutor support
  has been excellent.

5
What the library staff say

• The Internet is popular and busy. Its booked
  solid. Ive used my NOF training in helping
  people doing word processing and using the
  Internet. People are really appreciative of staff
  help.
• We use our NOF training every day.

6
What the library staff say

• Before the training I would avoid using the PC
  whenever possible. However since the training I
  am more confident and have bought a home PC on
  which I access the Internet and produce a
  newsletter for a local club.
• I can now see the relevance of the ICT training
  to my library work.

7
What the library staff say

• This course has been a tremendous help to me. As
  a single parent with two young school children
  the need for IT training is an essential part
  of life now. Thanks to the trainers patience and
  teaching skills I now feel ready to tackle this
  new technology. She has been a great help and
  very approachable.

8
What the public say

• Member of staff was a saint when dealing with an
  elderly lady on the internet.
• Thank goodness the library has caught up with
  the 21st century.
• It has changed my life.

9
The training has been used for

• Staff in Fife reported with pleasure that they
  had been able to assist a group of young seasonal
  agricultural workers from Poland to access email
  and internet facilities to establish links with
  home.

10
The training has been used for

• Assist local 50 group with learning
• Booking system for Peoples Network
• Displays and publicity
• Local information database for SP
• Powerpoint presentation on Peoples network for
  publicity purposes
• Rotas, spreadsheets,email for internal activities
• Database of housebound readers
• Training session with the public internet,
  email, meet the mouse sessions
• Web links for kids
• Managing newspaper/journal accounts